Pure Moderation

MAY 21, 2021

The company specializes in a range of services, from content moderation to data management, but their customer service outsourcing features a stronger focus on end-users and customers, rather than B2B Sales. Retail and eCommerce customer support – Retain your customers and keep them coming back for more.

Customer Service 94

Customer Service Outsourcing Service Customer Support 94

Magellan Solutions

MAY 19, 2023

LACK OF ARTIFICIAL INTELLIGENCE (AI) AND AUTOMATION Piled up workloads and time-consuming tasks can be challenging. Companies should take advantage of the rise of automation and AI. NO STANDARD PROCESSES Companies should have a standardized process for designated tasks. This can lead to improved business productivity.

BPO 52

BPO Outsourcing Management Out-Tasking 52

Magellan Solutions

MAY 28, 2019

As several firms learned during the outsourcing “hype” of the early 1990s, subcontracting the tasks excessively can be an even bigger mistake than not outsourcing any work at all. The flat world economy we’re in now has caused many companies into huge layoffs and subsequently outsourced their functions. Customer service.

Outsourcing 75

Outsourcing Call Center BPO Business Process Outsourcing 75

Magellan Solutions

AUGUST 17, 2020

To make your business thrive, you need to take care of one of the most important assets — your customers. Yes, businesses need new clients, but a customer retention program is equally valuable as that. Companies focus a lot on generating leads, but lack of the things that will make their existing customers stay.

Customer Service 52

Customer Service Sales Service Out-Tasking 52

Offshore India Data Entry

FEBRUARY 5, 2025

The majority of businesses approach Business Process Outsourcing (BPO) to manage customer support, data management, finance, and IT services. Through outsourcing, businesses can invest their time and resources in major operations without getting bogged down by repetitive tasks.

BPO 52

BPO Data Entry Offshoring Supply Chain Management 52

Offshore India Data Entry

FEBRUARY 5, 2025

The majority of businesses approach Business Process Outsourcing (BPO) to manage customer support, data management, finance, and IT services. Through outsourcing, businesses can invest their time and resources in major operations without getting bogged down by repetitive tasks.

BPO 52

BPO Data Entry Offshoring Supply Chain Management 52