Blue Ocean
FEBRUARY 10, 2021
For more RFP questions, download our customizable Excel RFP template today! Are You Going to RFP for Your Contact Center This Year? In fact, you’ll find below an infographic we put together in recent years to serve as a handy guide for crafting your own RFP. However, the pandemic has changed us all. The post It’s 2021.
Blue Ocean
JANUARY 31, 2023
You should aim to partner with a contact center outsourcer who is strategic in their approach to employee engagement and retention. Download our Contact Center Buyer’s Guide today. The post Contact Center Attrition and the RFP: You’re Asking the Wrong Questions appeared first on Blue Ocean.
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Blue Ocean
FEBRUARY 22, 2024
Download our customizable contact center RFP template here The post Seeking a True Strategic Partner: Green Flags in the Outsourced Customer Care RFP Process appeared first on Blue Ocean.
Blue Ocean
FEBRUARY 22, 2024
Download our customizable contact center RFP template here The post Seeking a True Strategic Partner: Green Flags in the Outsourced Customer Care RFP Process appeared first on Blue Ocean.
Blue Ocean
FEBRUARY 17, 2022
In today’s world, BCP requires the ability to pivot tactics and strategies quickly and efficiently—and the location of your contact center outsourced partner is a serious factor in that ability. Download Pandemic ebook.
Blue Ocean
OCTOBER 14, 2024
Choosing a contact center outsourcer is a huge investment. We’ve compiled a list of up-to-date contact center RFP questions to help you ensure you’re making the most informed decision. Download our free Contact Center Buyers Guide for practical advice for contact center buyers at every stage.
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