Magellan Solutions

MAY 6, 2024

Whether you want someone else to handle customer service, improve your technology systems, or get expert help, there’s a perfect outsourcing option. Outsourcing non-core functions to a BPO provider can help businesses run more smoothly, improve customer service, and have more resources to focus on significant growth initiatives.

Outsourcing 97

Outsourcing Offshoring Nearshoring BPO 97

Magellan Solutions

MARCH 13, 2024

In the offshoring vs outsourcing comparison, offshoring is when a company moves overseas operations but retains control and ownership. These regions offer a talented and cost-effective workforce, making them ideal for companies looking to maximize efficiency and reduce costs. It provides flexibility and cost control.

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Transperfect

SEPTEMBER 17, 2021

With consumers doing more online shopping, companies have an opportunity to optimize costs, control customer experience, and deploy better branding. Decide what you want to use it for specifically, whether that be customer service or inventory management. Doing so will save you the hassle and cost in the long run.

E-Commerce 91

E-Commerce Inventory Management Retail Sales 91

Groove Technology

DECEMBER 16, 2024

Instead of dedicating resources to software development, companies can allocate more time and energy to strategic activities, marketing, sales, and customer service. Focus on Core Business Activities Outsourcing agile software development enables businesses to focus on their core competencies and essential business operations.

Software 100

Software Outsourcing Collaborations Flexibility 100

Perficient Digital Transformation

FEBRUARY 7, 2023

Companies advertise this service as a distinguishing feature of why customers should choose to use them. This use of technology improves customer service by means of transparency while also allowing companies to monitor the efficiency of their team members.

Cost Control 64

Cost Control Retail Customer Service Management 64

IBM Services

DECEMBER 11, 2023

Besides modernizing legacy applications, businesses are eager to harness the power of generative AI and machine learning capabilities for customer service, automation and more. Vendor management and cost control Hybrid multicloud environments require managing different vendor services.

Flexibility 108

Flexibility Regulations Software Out-Tasking 108

Obobo

JULY 14, 2022

There are some obvious costs associated with late deliveries, improperly routed shipments, and shipments filled with the wrong goods (which can cause backorders and costly transportation). Labor and shipping, handling, and packaging costs are also significant, even if they were not immediately apparent.

Reduced Costs 59

Reduced Costs Accounting Cost Control Customer Service 59