Everest Group
MARCH 6, 2025
Emerging verticals retail, healthcare, travel and utilities are seeking BPS solutions to handle specialized payment processes without sacrificing the focus on their core operations. Many of these sectors lack the deep operational expertise or large-scale infrastructure found in banks, making BPS a compelling solution.
Groove Technology
FEBRUARY 4, 2025
In short, outsourcing supports dynamic project execution by ensuring flexibility, cost control, and access to diverse skill sets. Integrated seamlessly with 200+ retail locations. Results and Impact The solution achieved impressive outcomes: 65% increase in mobile conversion rates. 40% boost in customer engagement.
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Everest Group
JANUARY 27, 2022
Other industries where specialized expertise in finance and accounting is highly valued include banking and financial services (BFS), media and entertainment, healthcare, retail and consumer packaged goods (CPG), and travel and logistics. Download a complementary abstract of the report.
Groove Technology
NOVEMBER 15, 2024
Example: A retail business launching an e-commerce platform might use outsourced testing to maintain focus on building a customer-centric experience while an experienced QA team ensures the backend stability and performance of the platform. This model is ideal for long-term projects or companies that require ongoing QA support.
Transperfect
SEPTEMBER 17, 2021
Due to COVID-19, selling products through retailers only is no longer an option if you want to remain competitive. An increasing number of companies are using a direct-to-consumer (DTC) approach instead of going through a retailer. Incorporating AI within the retail industry is trending, and the technology is expanding into e-commerce.
Perficient Digital Transformation
FEBRUARY 7, 2023
Companies advertise this service as a distinguishing feature of why customers should choose to use them. This use of technology improves customer service by means of transparency while also allowing companies to monitor the efficiency of their team members.
IBM Services
FEBRUARY 6, 2024
Most other service offerings from public cloud providers are extensions (like security or cost control platforms) that work with the above three basic models. For instance, public cloud resources can scale up quickly, automatically and cost-effectively in response to spikes in traffic without affecting private cloud workloads.
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