The Scalers

APRIL 24, 2024

Similarly, employees not attached to their work will more likely leave to pursue a career that offers higher remuneration, extra employee-centric benefits, or flexible work conditions. They deliver exceptional customer service , which leads to higher customer retention rates and increased sales, enhancing profitability in the long run.

Jobbing 89

Jobbing Out-Tasking Advisory Engineering 89

Blue Ocean

MARCH 31, 2021

What do mattress sales, wildlife populations, and peak customer service times all have in common? For many, working from home comes with two distinct advantages that aren’t as prevalent in the office: privacy and flexibility. Have you noticed big changes in customer behavior? Listen to the audio or read the article.

Sales 52

Sales Customer Service Cybersecurity Retail 52

Blue Ocean

APRIL 30, 2021

The harsh truth is that when large companies create a flexible, frictionless omnichannel experience, it becomes the norm that customers begin to expect across the board. Smaller companies are often left in the dust, without the resources to provide the convenience and flexibility of an omnichannel experience.

Flexibility 52

Flexibility Retail Outsourcing Service 52

Influx

MARCH 11, 2024

We spoke with Bernadette, Influx’s Implementation Director who’s been with us for 7+ years, to help you navigate through pre/post-sales support and master the end-to-end customer service experience. For post-sales customers, ongoing communication and assistance are crucial elements of the overall experience. Let’s delve in!

Customer Support 52

Customer Support Sales Customer Service Flexibility 52

Magellan Solutions

APRIL 19, 2021

Hence, inbound customer service introduces inbound telemarketing. Instead of forcing information and advertising onto the customers, inbound marketing filters information to what the customer might want to hear, instead. Running your own RSS feed, podcasts, or eBooks. Blogging to draw attention to your website.

Call Center 52

Call Center Sales Marketing BPO 52

Blue Ocean

FEBRUARY 17, 2022

In the current landscape of customer service , brands must put themselves in the shoes of their end-users to stay competitive and differentiate themselves. The customer experience reigns, and frontline agents must deliver on customer expectations with reliability and consistency. Download Pandemic ebook.

Outsourcing 52

Outsourcing Contact Center Outsourcing Collaborations Customer Service 52