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Unpacking eCommerce Customer Service Outsourcing

NoonDalton

The digital marketplace is bustling, and effective customer service is more crucial than ever. As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. What is eCommerce Customer Service Outsourcing?

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IAOP® Recognizes RAYA CX a Leader in the 2025 Global 100 Outsourcing List

Raya Contact Center

Raya CX Recognized as a Leader in IAOPs Global Outsourcing 100 for the 5th Consecutive Year Raya Customer Experience (Raya CX) is proud to be recognized as a Leader in the International Association of Outsourcing Professionals ( IAOP ) Global Outsourcing 100 list for the fifth consecutive year.

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IAOP Names Transparent BPO a Top 100 Global Outsourcing Provider for 2024

Transparent BPO Outsourcing

Award continues recognition of Transparent BPO as one of the world’s best outsourcing services providers Transparent BPO, a leading nearshore, and offshore contact center solutions provider is pleased to announce the company’s selection for The 2024 Global Outsourcing 100® by the International Association of Outsourcing Professionals® (IAOP®).

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Understanding the Different Types of Outsourcing for Custom Software Development

Groove Technology

According to a report by Clutch, 68% of US companies plan to increase their offshore outsourcing efforts. Top offshore outsourcing destinations include: India: Known for its large pool of skilled IT professionals and cost-effectiveness. China: Offers a vast workforce and expertise in manufacturing and technology.

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RAYA CX Receives Recognition for Excellence from IAOP

Raya Contact Center

This official recognition represents the quality of support and guidance that RAYA CX provides to its customers. The IAOP (International Association of Outsourcing Professionals) awarded the recognition in response to RAYA CX’s innovative assistance to an international retail chain.

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IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US.

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IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US.