Magellan Solutions
JUNE 26, 2021
Selective outsourcing of hr bpo services. Companies choose certain functions for outsourcing. Selective outsourcing is the most popular form of outsourcing. Selective outsourcing is whereby an organization outsources transaction-oriented activities.
Everest Group
DECEMBER 9, 2022
During recessions, consumer sentiment and confidence drastically fall, making it even more crucial for enterprises to deliver superior customer experiences. Superior customer experience is a must-have to retain customers and enhance their lifetime value.
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Raya Contact Center
AUGUST 4, 2021
The IAOP (International Association of Outsourcing Professionals) awarded the recognition in response to RAYA CX’s innovative assistance to an international retail chain. The organization believed that the quality of its customer service was letting the brand’s reputation down. Read the case study here.
Raya Contact Center
MARCH 20, 2023
Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. The 2023 judges panel is led by IAOP CEO, Debi Hamill and included Daniel Beimborn, Professor, Frankfurt School of Finance & Management, Mary D.
Raya Contact Center
MARCH 21, 2023
Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. The 2023 judges panel is led by IAOP CEO, Debi Hamill and included Daniel Beimborn, Professor, Frankfurt School of Finance & Management, Mary D.
Groove Technology
DECEMBER 16, 2024
Focus on Core Business Activities Outsourcing agile software development enables businesses to focus on their core competencies and essential business operations. Instead of dedicating resources to software development, companies can allocate more time and energy to strategic activities, marketing, sales, and customer service.
Raya Contact Center
FEBRUARY 21, 2024
For the fourth consecutive year, RAYA CX’s recognition as one of the premier outsourcing providers worldwide reaffirms their commitment to delivering exceptional customer service, leading in digital transformation, and maintaining a prominent global position in CX leadership.
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