Customer Support Global Outsourcing Nearshoring 
Premier BPO
JULY 23, 2024
There’s been a shift in outsourcing strategies, with 80% of companies in North America actively considering nearshoring. 1 With 39% of services, decision-makers at North American and European companies expect to increase their use of nearshore labor. 2 Why Nearshore?
31 West
JUNE 9, 2018
How Do You Outsource? There are 3 main types of outsourcing which are onshore, nearshore or offshore. Onshore refers to outsourcing done within the borders of a country. Nearshore refers to outsourcing to a company in a neighboring country. What Should Be Outsourced? Customer Support.
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Groove Technology
OCTOBER 1, 2024
By partnering with experienced outsourcing providers like Groove Technology, businesses can access a global pool of skilled developers, reduce operational costs, and benefit from specialized expertise across various technologies and industries. A KPMG survey found that 44% of organizations are considering this approach.
Pure Moderation
AUGUST 18, 2022
BPO services can also be customized to address almost every aspect the clients demand. Global Outsourcing. Global outsourcing provides services across different continents. BPO companies will set up office spaces in the world’s top outsourcing destinations in this model. Nearshore Outsourcing.
SEBPO
AUGUST 25, 2023
5000 List for the Eighth Time Marlton, NJ – Global outsourcing leader SEBPO claims a spot on the 2023 Inc. Between 2019 and 2022, SEBPO more than doubled its revenue and grew its employee numbers to almost 1700 employees globally. SEBPO Named to Inc. 5000 List for the Eighth Time NEWS August 25, 2023 SEBPO Named to Inc.
Magellan Solutions
MARCH 13, 2024
It allowed the company to focus on tasks like customer support and admin work. Companies are increasingly recognizing the strategic value of outsourcing beyond just cost savings. A prime example is how they approached customer support. It allows you to focus on your core competencies.
NoonDalton
DECEMBER 30, 2024
The goal of BPO is to enhance efficiency by enabling businesses to offload routine operations such as customer support, payroll processing, data entry, and IT support to third-party providers who specialize in these functions. outsourcing to the Philippines or India). outsourcing to the Philippines or India).
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