Everest Group

SEPTEMBER 14, 2023

Accounting for 40% of the country’s contact center jobs, as per BPESA, Johannesburg ensures abundant resources for efficient outsourcing operations. The city’s modern infrastructure, including reliable telecommunications and robust IT systems, guarantees seamless contact center operations.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

Intugo

APRIL 26, 2024

The Benefits Of Partnering With Intugo For a Customer Service Outsourcing Operation In Mexico Because of globalization, companies have been constantly seeking ways to enhance their customer support while optimizing costs.

Outsourcing Operations 40

Outsourcing Operations Customer Service Call Center Outsourcing 40

NoonDalton

FEBRUARY 5, 2024

Outsourcing, nearshoring, and offshoring are key strategies that businesses employ to effectively manage their workforce locations and capitalize on the advantages offered by different regions. This can include services such as customer support, IT services, or back-office functions.

Nearshoring 52

Nearshoring Labor Costs Offshoring External Service Provider 52

Magellan Solutions

NOVEMBER 10, 2020

Meanwhile, onshoring happens when you outsource to a local service provider. And nearshoring is when you outsource to a nearby territory or country. And it also has an edge over onshoring and nearshoring. This is often due to more competitive outsourcing or legal markets. Overcoming the risks of offshoring is easy.

Offshoring 59

Offshoring Legal Services Nearshoring Outsourcing 59

Intugo

MARCH 13, 2025

Unlike traditional outsourcing, where providers take over entire functions, Intugo allows healthcare providers to retain total control over their teams and processes while benefiting from cost savings and a nearshore model designed for real-time collaboration. 24/7 live chat support and virtual assistance. and Canada.

Healthcare 52

Healthcare BPO Nearshoring Service 52