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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

The use of managed services not only helps businesses reduce costs but also provides them with access to specialized expertise and resources that may not be available in-house. This includes everything from software development and testing to customer support and data analysis.

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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

The use of managed services not only helps businesses reduce costs but also provides them with access to specialized expertise and resources that may not be available in-house. This includes everything from software development and testing to customer support and data analysis.

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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

The use of managed services not only helps businesses reduce costs but also provides them with access to specialized expertise and resources that may not be available in-house. This includes everything from software development and testing to customer support and data analysis.

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Travel is roaring back—is your customer support ready?

TTEC

Excellent customer support is a critical part of travel and hospitality. But travel and hospitality organisations face labour shortages, rising costs, and surging demand for immediate and frictionless experiences. It’s critical that companies plan their customer support around traveler needs and preferences.

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Why Combine Chatbots and RPA

Automation Anywhere

Robotic Process Automation (RPA) is being adopted by enterprises worldwide by leaps and bounds. The global Robotic Process Automation market is predicted to top $3.7 billion by 2028, according to a recent report by Grand View Research. This represents a compound annual growth rate (CAGR) of 32.8%.

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Transformation Imperatives for Wholesalers and MGAs in Insurance: Exploring Opportunities to Unlock the Next Growth Phase | Blog

Everest Group

Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. MGAs also are qualified to underwrite and bind coverage as well as perform customer support services, including policy issuance and claims management.

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Driving Business Growth through AI in Outsourcing

Magellan Solutions

By incorporating AI into outsourcing, businesses can enjoy the following benefits: Access to advanced technology Access to specialized skills Reduced costs Increased efficiency Improved customer satisfaction Focus on core competencies Learn how AI can transform your business through outsourcing.