Everest Group
FEBRUARY 1, 2022
Companies and investment promotion agencies remain bullish on the growth in the technology services industry in the coming years as emerging technologies use-cases of cloud, AI, and cybersecurity will become mainstream. Most product organizations, technology enterprises, and startups are headquartered in the US. Latin America: .
Zinnov
AUGUST 28, 2023
Market volatility, uncertainty, complexity, and ambiguity are some of the factors forcing SSCs to pivot their business models to buffer them from future shocks. These challenges include understanding value that can be extracted from these centers, measured in tangible metrics that align with business objectives.
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Everest Group
JANUARY 3, 2022
The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. Talent CoE: The talent CoE develops the strategic services, capabilities, and best practices for staffing, e-learning, and employee onboarding.
Everest Group
DECEMBER 8, 2023
The Global IT-BP Services Industry Will Continue to Grow and Shift A vast majority of enterprises (82%) expect their global services budgets either to remain flat (39%) or increase in 2024 (43%). Further, enterprises expect to increase the leverage of Global Business Services and offshore locations.
Everest Group
MAY 16, 2022
Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.
Everest Group
JANUARY 5, 2023
In fact, more than 80% of respondents expect their investments in outsourcing for IT services (ITS) and business process services (BPS) to stay the same or increase in 2023 over 2022, and more than 40% are optimistic about growth in their global services budgets in the coming year.
Everest Group
MARCH 31, 2022
Keep a hawk-eye on potential threats related to cybersecurity and invest in strengthening network infrastructures and stronger encryption algorithms to insulate against potential cyberattacks. Strengthen digital security and ensure tech readiness. Cyber risks are increasingly associated with political origins, including war and terrorism.
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