Capgemini

JUNE 26, 2024

With cyber threats looming large, DORA aims to strengthen operational resilience in the financial sector, requiring a fundamental shift in cybersecurity governance. By setting a comprehensive set of cybersecurity requirements DORA aims to consolidate and elevate previous risk requirements across various regulations.

Cybersecurity 52

Cybersecurity Service Risk Management Risk Management 52

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. As businesses aim to improve operations, outsourcing marketing has become a trend to watch. The market size for outsourcing services is witnessing significant growth. Moreover, it reduces costs and streamlines operations.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Amzur

JUNE 11, 2024

For CIOs and CTOs, harnessing the power of AI-driven data isn’t just an upgrade, it’s a must-have for staying ahead and streamlining operations. NLP analyzes customer reviews, social media posts, and surveys to identify customer pain points and areas for improvement in product features, service, or overall experience.

Cybersecurity 105

Cybersecurity Redistribution Analytics Retail 105

Magellan Solutions

MAY 8, 2024

AreGet ready to have your mind blown by IT services examples! Businesses rely heavily on IT services to streamline operations, increase efficiency, and accelerate growth. They’re not just for tech giants anymore; businesses of all sizes can maximize these advanced services to stay ahead of the curve.

Service 52

Service Cybersecurity Robotics Process Automation Inventory Management 52

Amzur

FEBRUARY 17, 2022

This is especially true for CIOs and CTOs, who are at the frontline when it comes to streamlining operations and making ends meet. Streamlining workflows. Cybersecurity. Tools and infrastructure that are prone to cybersecurity and cybercrime issues are a major challenge for CIOs and CTOs. Have a look.

Cybersecurity 98

Cybersecurity Collaborations Streamline Operations Operational Costs 98

Zinnov

FEBRUARY 29, 2024

This concept opens up new possibilities for enriching business practices and fostering partnerships, particularly between Technology Service Providers (TSPs) and Global Capability Centers (GCCs). Partnership with IBM and Wipro Technologies : Shell has entered into a significant IT services agreement with IBM and Wipro Technologies.

Service 64

Service Collaborations Advisory Resource Optimizing 64

31 West

APRIL 16, 2024

Consider cloud server support or outsourcing help desk services as examples – these are not only cost-effective solutions but also significant shifts in operational thinking that enable you to take your company to the next level. With judicious planning, IT support can morph from a financial black hole into a beacon of savings.

Software 130

Software Out-Tasking Labor Costs Outsourcing 130

Perficient Digital Transformation

FEBRUARY 14, 2023

This includes factors such as vendor relationships, existing investments, portability requirements, go-to-market strategies, geographic footprint, cloud-first vision, build vs. buy tendencies, and seamless alignment with enterprise architecture, cybersecurity, and operational mandates.

Government 111

Government Out-Tasking Collaborations Cybersecurity 111

Magellan Solutions

APRIL 1, 2024

Managed IT support and services can be the solution to alleviate those technology headaches by handing them over to the experts. So, if you’re struggling with your IT services without in-house support, discover how a managed service provider can streamline your operations. What is Managed IT Support?

Management 52

Management Service Cybersecurity Right-Sizing 52

IBM Services

NOVEMBER 30, 2023

Cybersecurity is everyone’s business—as it should be, given the staggering surge in cyberattacks. As cyberthreats continue to grow in number, severity and complexity, investing in cybersecurity for Indian organizations to ensure robust provisions is the need of the hour.

Cybersecurity 70

Cybersecurity Regulations Sourcing Streamline Operations 70

Groove Technology

SEPTEMBER 26, 2024

Software development has become a critical component of this evolution, enabling companies to streamline operations, enhance customer experiences, and gain a competitive edge. Groove Technology offers a range of outsourcing services tailored to your specific needs. Use of secure development methodologies (e.g.,

Software 130

Software Outsourcing Healthcare Offshoring 130

NoonDalton

SEPTEMBER 9, 2024

Business leaders are struggling to manage workloads and maintain productivity, leading many to turn to outsourcing or managed services. Understanding the difference between traditional outsourcing and managed services can help businesses make informed decisions about which model suits their operational needs and long-term goals.

Managed Services 52

Managed Services Outsourcing Management Service 52

Amzur

AUGUST 26, 2021

Every industry and business is transforming to change the way they operate and improve customer experience. Hence, companies are adopting various new and modern technologies to streamline operations and make businesses agile and futuristic. But, here comes a big question about the process that businesses are undergoing.

Out-Tasking 98

Out-Tasking Right-Sizing Streamline Operations Automation 98

Magellan Solutions

MAY 6, 2024

Whether you want someone else to handle customer service, improve your technology systems, or get expert help, there’s a perfect outsourcing option. Outsourcing non-core functions to a BPO provider can help businesses run more smoothly, improve customer service, and have more resources to focus on significant growth initiatives.

Outsourcing 97

Outsourcing Offshoring Nearshoring BPO 97

Immedus

MAY 3, 2023

To that end, we remain committed to streamlining our platform, leveraging modern RPA and ML, and building a robust set of security features. Current Market Trends in Global Payroll Organizations are taking greater efforts to streamline their payroll processing operations. The line between services and software is blurring.

Payroll 52

Payroll Marketing Cybersecurity Robotics Process Automation 52

IBM Services

FEBRUARY 14, 2024

Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Using machine learning (ML), AI can understand what customers are saying as well as their tone—and can direct them to customer service agents when needed.

Retail 86

Retail Cybersecurity Insurance Automation 86

Perficient Digital Transformation

DECEMBER 22, 2023

This blog was co-authored by: Ashley Simmons In conversations with financial services executives, Perficient consultants consistently delve into the application and usage of artificial intelligence (AI) within the industry. Contact our experts today if you are interested in learning more about up-and-coming news in financial services.

Banking 52

Banking Risk Management Risk Management Cybersecurity 52

NoonDalton

FEBRUARY 17, 2025

For decades, businesses have turned to back office outsourcing to streamline operations. Traditionally, these services focused on administrative and non-customer-facing tasks, supporting internal functions rather than directly impacting the customer experience. Any delays or errors can lead to frustration and lost trust.

Outsourcing 52

Outsourcing Data Entry Cybersecurity Administrative 52

IBM Services

MAY 10, 2023

Trend: Tech-led disruptions are accelerating, driven by generative AI Bet: Implement secure, AI-first intelligent workflows to run their enterprise Generative AI has captured the world’s imagination and democratized AI in every aspect of society and business, from supply chains and IT operations to customer service and HR.

Manufacturing 71

Manufacturing Design Cybersecurity Software 71

Magellan Solutions

JANUARY 23, 2024

Technology empowers modern small businesses to drive innovation, enhance collaboration, and streamline operations daily. Keep reading as we explore how having a small business IT technical support can resolve technology-related issues and find some tips on how to make sure to receive the best IT support service.

Cybersecurity 52

Cybersecurity Out-Tasking Right-Sizing Software 52

Intugo

JANUARY 23, 2024

Undeniable when opting for a third-party service, selecting the right business outsourcing companies that align with an organization’s objectives, values, and operational requirements becomes crucial. Quality Assurance Consistency in service quality is non-negotiable.

Outsourcing 59

Outsourcing Nearshoring Call Center Flexibility 59

NoonDalton

APRIL 1, 2024

Over the last few years, the technology sector has increasingly turned to outsourcing as a strategic tool to enhance competitiveness and operational agility. This trend isn’t just about delegating routine tasks; it’s about embracing external expertise to drive innovation and streamline operations.

Efficiency 52

Efficiency Outsourcing Cybersecurity Right-Sizing 52

NoonDalton

MARCH 18, 2024

Tech solutions outsourcing, at its core, is the practice of entrusting external service providers with specific tech-related tasks, projects, or services. This could range from software development to network management, from data analytics to cybersecurity.

Outsourcing 52

Outsourcing Cybersecurity External Service Provider Out-Tasking 52

Offshore India Data Entry

APRIL 24, 2024

Early BPO Services Initially, BPO services focused on call centers and data entry, with companies like IBM and Accenture leading the way. This diversification has enabled companies to streamline operations, reduce costs, and improve efficiency.

BPO 52

BPO Data Entry Business Process Outsourcing Offshoring 52

Intugo

AUGUST 15, 2023

These cost savings don’t compromise quality; Mexican call center agents are known for their professionalism, expertise, and dedication to delivering exceptional service. This confluence of cost-effectiveness and operational excellence makes nearshore Mexico desirable for call center outsourcing.

Call Center 52

Call Center Outsourcing Nearshoring E-Commerce 52

NoonDalton

NOVEMBER 6, 2023

Telehealth services have revolutionized patient care, allowing healthcare providers to consult and diagnose from afar. For example, a retail worker might spend part of their time on the shop floor and part of their time handling online customer service inquiries.

Outsourcing 52

Outsourcing Flexibility Jobbing Retail 52

NoonDalton

NOVEMBER 27, 2023

Their rise to prominence in the business arena is a testament to their ability to streamline operations, offering much-needed support in administrative functions, customer service, and more. Pay for What You Need: VAs offer the flexibility to pay only for the hours or services required.

Administrative 52

Administrative Out-Tasking Outsourcing Flexibility 52

Paysquare

MARCH 3, 2024

Payroll administration is moving more and more toward HR system integration in 2024 as a way to improve data quality and streamline operations. This pattern is part of a larger shift in labor management toward digital transformation, which helps businesses increase their operations and streamline procedures.

Payroll 52

Payroll Regulations Data Entry Administrative 52

Planergy Software

AUGUST 25, 2022

But before we talk about the impact that digital transformation can have on financial services, let’s take a look at what digital transformation is. For example, a retailer selling women’s clothing may use domain transformation to launch a rental service, so customers have the option to purchase an item or simply rent it.

Finance 52

Finance Robotics Process Automation Out-Tasking Banking 52

Everest Group

JANUARY 15, 2025

As we step into 2025, the question remains, whats next for the Banking And Financial Services (BFS) sector? To navigate this complex landscape, firms in BFS sector are prioritizing business resiliency, driving investments in modernization, cybersecurity, artificial intelligence (AI), and Financial Crime and Compliance (FCC) initiatives.

Banking 130

Banking Cybersecurity Offshoring Advisory 130

Serigor Inc

MARCH 20, 2025

The Rise of Managed IT Services in Digital Transformation As businesses navigate the digital era, IT services have become a critical priority for organizations looking to stay competitive. Managed IT Services. With technology evolving at an unprecedented rate, traditional in-house IT services models are becoming less viable.

Managed Services 72

Managed Services Cybersecurity Management Service 72

Premier BPO

JANUARY 30, 2025

The Transformative Power of Tech-Enabled Outsourcing Outsourced financial services leverage cutting-edge tools and strategies to enable businesses to focus on their core objectives. From tax planning to compliance checks, AI tools streamline operations, reduce human error, and unlock strategic opportunities.

Finance 130

Finance Analytics Streamline Operations Collaborations 130

Premier BPO

JANUARY 16, 2025

Discover how data democratization empowers employees with self-service analytics. Find out how analytics can uncover hidden opportunities in your operations and markets. Self-service analytics platforms empower non-technical users to explore data and generate insights without relying on data scientists or IT teams.

Analytics 130

Analytics Regulations Cybersecurity Government 130

Groove Technology

MARCH 14, 2025

Pay-as-You-Go: Optimizing Costs PaaS follows a pay-as-you-go model, aligning costs with actual usage, which is a significant advantage over traditional infrastructure as a service. With infrastructure managed by the cloud service provider, businesses reduce operational costs by up to 50%, gaining financial flexibility and predictability.

E-Commerce 100

E-Commerce Automation Labor Costs Collaborations 100

Groove Technology

FEBRUARY 4, 2025

At Groove Technology, we offer comprehensive dedicated software development services designed to meet diverse client needsfrom initial consultation to seamless integration. Engaging dedicated developers streamlines operations, freeing up resources for critical activities such as market analysis and customer engagement.

Software 130

Software Right-Sizing Collaborations Administrative 130

Groove Technology

JANUARY 15, 2025

Predictive Maintenance: Early issue detection prevents costly downtimes and ensures operational continuity. Cybersecurity Reinforcements: AI systems detect and neutralise threats like malware and phishing attempts, securing user data and transactions. Best Use Case: 24/7 customer service.

E-Commerce 130

E-Commerce Analytics Design Automation 130

Groove Technology

FEBRUARY 4, 2025

Organizations can streamline operations, reallocate internal resources, and enhance key areas like product innovation and strategic planning by delegating technical tasks to external experts. This leads to operational efficiency, cost savings, and a stronger competitive edge.

Software 130

Software E-Commerce Reduced Overhead Outsourcing 130