Everest Group

MAY 30, 2024

The theme of the conference is “The Pragmatic Edge: Designing Your Future.” DALLAS, May 30, 2024 — When business executives take the time to attend a global conference, two objectives outweigh all the rest: they want to learn from real case studies and network with peers.

Advisory 130

Advisory Shared Services Research Sourcing 130

Premier BPO

JUNE 7, 2024

Macroeconomic changes, talent shortages, and evolving trends, including technological advancements, have businesses increasingly relying on outsourcing as a strategy. These tools encompass a wide range of technologies requiring deep expertise in areas where your business is unlikely to have the team to accomplish this.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

MAY 30, 2024

This session will delve deep into the heart of Global Business Services (GBS), unraveling key themes and insights that are shaping the future of leadership excellence. . – 10:15 a.m., What do hiring patterns tell us regarding the evolution trajectory for a GCC organization?

Global Business Services 130

Global Business Services Research Design Marketing 130

Everest Group

JANUARY 3, 2022

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. CoEs and competency centers within GBS organizations are designed to streamline and set actionable steps for the CEO’s agenda and critical priorities.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Everest Group

SEPTEMBER 9, 2024

These platforms, designed to provide visibility, tracking, and insights into change programs, are becoming critical tools in the quest for successful transitions. Reach out to us to discuss this topic further with our expert analysts. As organizations grapple with these challenges, the demand for robust change management platforms has surged.

Management 130

Management Global Business Services Advisory Automation 130

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Everest Group

JUNE 18, 2024

Register Now for Everest Group Engage Everest Group’s inaugural global conference event, “Everest Group Engage,” will be held September 30 – October 2 at the Renaissance Dallas Hotel. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Marketing 130

Marketing Research Global Business Services Healthcare 130

Everest Group

JULY 8, 2024

Initially released in 2022, Everest Group’s top employer reports were the first to evaluate the global business services (GBS) and tech market for their efficacy and ability to demonstrate their employee value proposition. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Global Business Services 130

Global Business Services Research Analytics Marketing 130

Everest Group

MAY 31, 2023

Building on its inaugural research in this area, Everest Group will soon release its 2023 report examining how operations and technology employees in Global Business Services (GBS) organizations in India, The Philippines, and Poland view their employer’s brands.

Global Business Services 130

Global Business Services Advisory Research Jobbing 130

Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. accelerate self-service), apply AI/ML to business use cases (e.g., Data is a powerful force.

Banking 130

Banking Analytics Finance Engineering 130

Everest Group

JANUARY 5, 2023

Change management is essential for any Global Business Services (GBS) organization, yet it is also one of the more challenging feats to grasp and implement. Currently, change management is not part of the strategic GBS design.

Management 130

Management Right-Sizing Research Global Business Services 130

Everest Group

AUGUST 25, 2023

The nation’s strong talent proposition is underscored by 52,000 tertiary graduates and a thriving information technology and business processes (IT-BP) workforce, totaling 157,000 employees. While programs such as Ireland’s Critical Skills Employment Permit and STEP are designed to attract and retain foreign talent.

Nearshoring 130

Nearshoring Jobbing Government Global Business Services 130

Everest Group

JANUARY 5, 2023

In fact, more than 80% of respondents expect their investments in outsourcing for IT services (ITS) and business process services (BPS) to stay the same or increase in 2023 over 2022, and more than 40% are optimistic about growth in their global services budgets in the coming year.

Outsourcing 130

Outsourcing Management Nearshoring Research 130

Everest Group

MARCH 31, 2022

Reassess your Global Business Services (GBS)/shared services and vendor portfolio to ensure enough overlap and redundancy across both operational and management processes. Invest in process simplification and re-design to reduce hand-offs, decision-points, and dependence on people.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

Everest Group

JUNE 4, 2024

GBS models are by their very nature designed for ephemera. When GBS leaders start to hop from role to role, they tend to keep hopping (trust me, I see it all the time). So, what does all of this suggest about GBS leader tenure? Role mirrors model. They form, they change, they deconstruct, they rise again from the ashes.

Shared Services 162

Shared Services Jobbing Research Collaborations 162

The Hackett Group

MARCH 14, 2023

Finance leaders recognize the importance of talent, and the significant hurdle created by deficiencies of critical skills in analytics, emerging technologies, process design and other areas. But the lack of focused enterprise initiatives in this area and others, driven in part by inadequate funding, is quite striking.

Finance 97

Finance Robotics Process Automation Advisory Research 97

Zinnov

FEBRUARY 19, 2024

The Software Engineering Institute of the Carnegie Mellon University defines a COE as “A premier organization providing an exceptional product or service in an assigned sphere of expertise and within a specific field of technology, business, or government, consistent with the unique requirements and capabilities of the COE organization.”

Analytics 95

Analytics Out-Tasking Engineering Sales 95

Everest Group

SEPTEMBER 25, 2024

On the other hand, if the enterprise is waiting for a new leader to tell them what to do, it may take a year or more to design, plan, syndicate, and get buy-in, further delaying value delivery and creating a class of enterprise non-believers. Or perhaps the candidate has another vision, causing dissonance.

Jobbing 130

Jobbing Outsourcing Management Global Business Services 130

Chazey Partners

OCTOBER 6, 2020

To continue to offer best-in-class RPA solutions to our clients, deploying robotics at the right place, applying proven methods for tracking and assessing its benefits, integrating robotics with team design and structure, and scaling up automation at an enterprise-wide level, we must develop the team with up-to-date skillsets.”

Robotics Process Automation 52

Robotics Process Automation Facilities Management Global Management Consulting Advisory 52

Anexa

MAY 16, 2022

The next normal in business sees shared-services morphing into global business services (GBS) – but whatever the level of operations – these organizations share the same concerns. Change is certain, and businesses are working hard to emerge stronger from the pandemic and be ready for whatever curves lie ahead.

E-Commerce 52

E-Commerce Human Resources BPO Research 52

Neo Group

APRIL 12, 2022

The pandemic has impacted all businesses, small and large. In many cases the difference between a successful business resiliency story and an unsuccessful one was the quality and maturity of its Global Business Services (GBS) organization.

Cybersecurity 52

Cybersecurity Analytics Global Business Services Automation 52

The Hackett Group

JULY 8, 2021

Modernizing architecture design and managing it effectively are absolutely critical for simplifying the complexity. One key change will be the digital enablement of global business services capabilities, creating digital operations that fast-track companies’ digital and technology-enablement aspirations.

Analytics 52

Analytics Automation Design External Service Provider 52

Zinnov

OCTOBER 26, 2023

Consolidation works well for the Global Business Services (GBS) model within GCCS. It helps companies institutionalize key business functions for a multi-hub organizational structure. If there is a disruption or an unanticipated crisis (i.e.,

Global Business Services 52

Global Business Services Flexibility Finance Regulations 52

Zinnov

SEPTEMBER 24, 2024

Bengaluru, 19 September 2024 : In the face of mounting macro-economic challenges, Global Business Services (GBS) organizations are at a pivotal moment. The Zinnov-ProHance Productivity framework is designed to help organizations systematically identify pain points and curate targeted interventions.

Analytics 40

Analytics Efficiency Global Business Services Management 40

The Hackett Group

JULY 13, 2021

The core system in Bosch’s Global Business Services unit includes seamless integration of advanced automation, including machine learning, chatbot, AI, RPA, and more. One of the key features is user guidance integrated into the central user platform which imperceptibly navigates the user to the right buying channel.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

NoonDalton

DECEMBER 4, 2023

In today’s fast-evolving business landscape, the integration of Environmental, Social, and Governance (ESG) principles into corporate strategies is not just a trend but a fundamental shift in how businesses operate and thrive. These partnerships can provide valuable insights and resources for implementing effective programs.

Impact Sourcing 52

Impact Sourcing Sourcing Government Advisory 52

Zinnov

SEPTEMBER 5, 2022

In April 2021, Celonis partnered with IBM’s Global Business Services consulting arm to weave the Celonis Execution Management System (EMS) into its offering, adding the ability to analyze data thrown off by processes like Supply Chain Management, Finance, or Procurement to identify weaknesses and recommend fixes.

Automation 59

Automation Banking Supply Chain Management Right-Sizing 59

Zinnov

SEPTEMBER 5, 2022

In April 2021, Celonis partnered with IBM’s Global Business Services consulting arm to weave the Celonis Execution Management System (EMS) into its offering, adding the ability to analyze data thrown off by processes like Supply Chain Management, Finance, or Procurement to identify weaknesses and recommend fixes.

Automation 52

Automation Banking Supply Chain Management Right-Sizing 52

Everest Group

JANUARY 15, 2024

This session is designed to equip AR professionals with the knowledge and tools they need to better utilize their existing research investments and identify key opportunities where custom research can effectively strengthen sales initiatives.

Research 130

Research Sales Cybersecurity Retail 130

Everest Group

JANUARY 15, 2024

This session is designed to equip AR professionals with the knowledge and tools they need to better utilize their existing research investments and identify key opportunities where custom research can effectively strengthen sales initiatives.

Research 130

Research Sales Cybersecurity Retail 130

Everest Group

JANUARY 17, 2025

years or more, M&A activity wreaks special havoc on the global business services model, its leaders, and its people. Management believes that the event is a catalyst to design and implement a new GBS model. Neither has a mature GBS, so integration drives the design and implementation of a new model.

Global Business Services 130

Global Business Services Banking Right-Sizing Design 130

Everest Group

NOVEMBER 27, 2024

years or more, M&A activity wreaks special havoc on the global business services model, its leaders, and its people. Management believes that the event is a catalyst to design and implement a new GBS model. Neither has a mature GBS, so integration drives the design and implementation of a new model.

Global Business Services 130

Global Business Services Banking Right-Sizing Design 130

Everest Group

JANUARY 29, 2025

As approximately 57% of Global Business Services (GBS) clients list cybersecurity among their top three focus areas, the urgency for advanced security frameworks embedded within GCC operations will skyrocket. Cybersecurity service providers have a significant growth opportunity here.

Cybersecurity 130

Cybersecurity Service Regulations Out-Tasking 130

The Hackett Group

NOVEMBER 6, 2024

The award honors certification programs designed to support competency and/or skill development within an organization, and improve employee retention and promotion rates. “We Their GBS organization handles a variety of critical business processes across the entire company. About The Hackett Group The Hackett Group, Inc.

Advisory 69

Advisory Research Collaborations Design 69