Design Global Business Services Nearshoring 
Everest Group
JULY 26, 2024
Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. At the top, the central strategy team guides where and how work should be done—onshore, offshore, nearshore, in-house, or outsourced—to balance cost, efficiency, and quality.
Everest Group
AUGUST 25, 2023
This mature delivery hub for nearshore IT services still has much to offer but will have to overcome key obstacles to regain its appeal among international technology professionals. Ireland has been a popular location for global companies looking to offer IT service delivery to nearshore Europe.
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Everest Group
MARCH 31, 2022
The Russian military action in Ukraine has already significantly impacted thousands of services jobs in this region, but the potential reverberations to nearshore European countries and the larger global services industry could be far more damaging – making it essential to integrate geopolitical risk management in your decision-making now.
Everest Group
JANUARY 5, 2023
In fact, more than 80% of respondents expect their investments in outsourcing for IT services (ITS) and business process services (BPS) to stay the same or increase in 2023 over 2022, and more than 40% are optimistic about growth in their global services budgets in the coming year.
Chazey Partners
OCTOBER 6, 2020
To continue to offer best-in-class RPA solutions to our clients, deploying robotics at the right place, applying proven methods for tracking and assessing its benefits, integrating robotics with team design and structure, and scaling up automation at an enterprise-wide level, we must develop the team with up-to-date skillsets.”
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