Everest Group

JULY 26, 2024

Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. The strategy function is focused on locations and perhaps the business case for one source of labor or another in which location.

Management 147

Management Right-Sizing Global Business Services Government 147

Everest Group

MAY 30, 2024

The theme of the conference is “The Pragmatic Edge: Designing Your Future.” DALLAS, May 30, 2024 — When business executives take the time to attend a global conference, two objectives outweigh all the rest: they want to learn from real case studies and network with peers.

Advisory 130

Advisory Shared Services Research Sourcing 130

Everest Group

JANUARY 3, 2022

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. CoEs and competency centers within GBS organizations are designed to streamline and set actionable steps for the CEO’s agenda and critical priorities.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Everest Group

SEPTEMBER 9, 2024

These platforms, designed to provide visibility, tracking, and insights into change programs, are becoming critical tools in the quest for successful transitions. In many cases, CM platforms are sold alongside advisory services, allowing providers to position their tools as integral components of broader transformation initiatives.

Management 130

Management Global Business Services Advisory Automation 130

Everest Group

MAY 30, 2024

This session will delve deep into the heart of Global Business Services (GBS), unraveling key themes and insights that are shaping the future of leadership excellence. . – 10:15 a.m., What do hiring patterns tell us regarding the evolution trajectory for a GCC organization?

Global Business Services 130

Global Business Services Research Design Marketing 130

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Everest Group

JUNE 18, 2024

Birch to lead global marketing for rapidly growing Everest Group as research firm expands footprint and service portfolio DALLAS, June 18, 2024 — Everest Group today announced that Lucy Birch has joined the firm as (CMO). The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Marketing 130

Marketing Research Global Business Services Healthcare 130

Everest Group

JULY 8, 2024

Initially released in 2022, Everest Group’s top employer reports were the first to evaluate the global business services (GBS) and tech market for their efficacy and ability to demonstrate their employee value proposition. “We’re honored to be acknowledged for our dedication to attracting and keeping top tech talent.

Global Business Services 130

Global Business Services Research Analytics Marketing 130

Everest Group

MAY 31, 2023

Building on its inaugural research in this area, Everest Group will soon release its 2023 report examining how operations and technology employees in Global Business Services (GBS) organizations in India, The Philippines, and Poland view their employer’s brands. Why GBS brand perception matters?

Global Business Services 130

Global Business Services Advisory Research Jobbing 130

Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. Greater GBS maturity: Global enterprises recognize the leadership potential in GBS centers needed to drive enterprise transformation now exists.

Banking 130

Banking Analytics Finance Engineering 130

Everest Group

AUGUST 25, 2023

This mature delivery hub for nearshore IT services still has much to offer but will have to overcome key obstacles to regain its appeal among international technology professionals. Ireland has been a popular location for global companies looking to offer IT service delivery to nearshore Europe.

Nearshoring 130

Nearshoring Jobbing Government Global Business Services 130

Everest Group

JANUARY 5, 2023

In fact, more than 80% of respondents expect their investments in outsourcing for IT services (ITS) and business process services (BPS) to stay the same or increase in 2023 over 2022, and more than 40% are optimistic about growth in their global services budgets in the coming year.

Outsourcing 130

Outsourcing Management Nearshoring Research 130

Everest Group

JANUARY 5, 2023

Change management is essential for any Global Business Services (GBS) organization, yet it is also one of the more challenging feats to grasp and implement. Currently, change management is not part of the strategic GBS design.

Management 130

Management Right-Sizing Research Global Business Services 130

Everest Group

MARCH 31, 2022

The Russian military action in Ukraine has already significantly impacted thousands of services jobs in this region, but the potential reverberations to nearshore European countries and the larger global services industry could be far more damaging – making it essential to integrate geopolitical risk management in your decision-making now.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

Everest Group

JUNE 4, 2024

Take a gander at ( What’s your GBS and Shared Services management persona? ). GBS models are by their very nature designed for ephemera. Some are good fixers, some are good orchestrators, some are experts at driving change. Want to know which persona is right when? Churn, churn, churn? Role mirrors model.

Shared Services 162

Shared Services Jobbing Research Collaborations 162

The Hackett Group

MARCH 14, 2023

Finance leaders recognize the importance of talent, and the significant hurdle created by deficiencies of critical skills in analytics, emerging technologies, process design and other areas. But the lack of focused enterprise initiatives in this area and others, driven in part by inadequate funding, is quite striking.

Finance 97

Finance Robotics Process Automation Advisory Research 97

Everest Group

SEPTEMBER 25, 2024

And, if one of the members comes from a services company or an enterprise that has either aggressively gone GBS or outsourced, the new GBS leader should know what’s being whispered in the ears of the CEO. While GBS can positively impact share value, it’s not a knight in shining armor. Who is on the board? Where did key leadership come from?

Jobbing 130

Jobbing Outsourcing Management Global Business Services 130

Zinnov

FEBRUARY 19, 2024

The Software Engineering Institute of the Carnegie Mellon University defines a COE as “A premier organization providing an exceptional product or service in an assigned sphere of expertise and within a specific field of technology, business, or government, consistent with the unique requirements and capabilities of the COE organization.”

Analytics 95

Analytics Out-Tasking Engineering Sales 95

Chazey Partners

OCTOBER 6, 2020

CALIFORNIA– October 2020 – Chazey Partners, a leading management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA) , has been expanding its RPA team globally to meet the increasing demand of the RPA implementation projects.

Robotics Process Automation 52

Robotics Process Automation Facilities Management Global Management Consulting Advisory 52

The Hackett Group

JULY 8, 2021

They are also able to deliver higher-value services – for example, better stakeholder engagement, supplier relationship management and product innovation. As the procurement service portfolio shifts toward higher value-added services, leaders also invest to equip their expanding pool of knowledge workers with modern digital tools.

Analytics 52

Analytics Automation Design External Service Provider 52

Anexa

MAY 16, 2022

The next normal in business sees shared-services morphing into global business services (GBS) – but whatever the level of operations – these organizations share the same concerns. Change is certain, and businesses are working hard to emerge stronger from the pandemic and be ready for whatever curves lie ahead.

E-Commerce 52

E-Commerce BPO Human Resources Research 52

Neo Group

APRIL 12, 2022

The pandemic has impacted all businesses, small and large. In many cases the difference between a successful business resiliency story and an unsuccessful one was the quality and maturity of its Global Business Services (GBS) organization. Supply chain disruption was one of the biggest pain points in 2020-21.

Cybersecurity 52

Cybersecurity Analytics Global Business Services Automation 52

Zinnov

OCTOBER 26, 2023

Setting up Global Capability Centers (GCCs): The Go-to De-risking Strategy for Businesses GCCs can handle a wide range of functions, including IT Services, Finance & Accounting, Human Resources, Research & Development, Customer Support, and more. If there is a disruption or an unanticipated crisis (i.e.,

Global Business Services 52

Global Business Services Flexibility Finance Regulations 52

The Hackett Group

JULY 13, 2021

The Bosch Group, a leading global supplier of technology and services, standardized and digitized its end-to-end procure-to-pay services to offer a seamless, highly-automated procurement experience for indirect material and services with world-class usability. The Living Labs has delivered spectacular results.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Zinnov

SEPTEMBER 24, 2024

Bengaluru, 19 September 2024 : In the face of mounting macro-economic challenges, Global Business Services (GBS) organizations are at a pivotal moment. The Zinnov-ProHance Productivity framework is designed to help organizations systematically identify pain points and curate targeted interventions.

Analytics 40

Analytics Efficiency Global Business Services Management 40

Zinnov

SEPTEMBER 5, 2022

In April 2021, Celonis partnered with IBM’s Global Business Services consulting arm to weave the Celonis Execution Management System (EMS) into its offering, adding the ability to analyze data thrown off by processes like Supply Chain Management, Finance, or Procurement to identify weaknesses and recommend fixes.

Automation 59

Automation Banking Supply Chain Management Right-Sizing 59

NoonDalton

DECEMBER 4, 2023

In today’s fast-evolving business landscape, the integration of Environmental, Social, and Governance (ESG) principles into corporate strategies is not just a trend but a fundamental shift in how businesses operate and thrive. These partnerships can provide valuable insights and resources for implementing effective programs.

Impact Sourcing 52

Impact Sourcing Sourcing Government Advisory 52

Zinnov

SEPTEMBER 5, 2022

In April 2021, Celonis partnered with IBM’s Global Business Services consulting arm to weave the Celonis Execution Management System (EMS) into its offering, adding the ability to analyze data thrown off by processes like Supply Chain Management, Finance, or Procurement to identify weaknesses and recommend fixes.

Automation 52

Automation Banking Supply Chain Management Right-Sizing 52

Everest Group

JANUARY 15, 2024

Thank you also to my co-presenters, Molly Norton , Global Client Director at Everest Group, and Allan Racey , Global Talent Services Lead, Accenture. Thank you for being part of a lively discussion! Please watch the replay and hopefully it will help you make more of an impact.

Research 130

Research Sales Cybersecurity Retail 130

Everest Group

JANUARY 15, 2024

Thank you also to my co-presenters, Molly Norton , Global Client Director at Everest Group, and Allan Racey , Global Talent Services Lead, Accenture. Thank you for being part of a lively discussion! Please watch the replay and hopefully it will help you make more of an impact.

Research 130

Research Sales Cybersecurity Retail 130

Everest Group

JANUARY 29, 2025

With 2024s turbulent conditions setting the stage, enterprises anticipate an uneven global services rebound in 2025. Understanding how shifts in threats, technologies , and regulations will reshape cybersecurity services in 2025 is crucial for informed strategic decision-making. Five key cybersecurity predictions for 2025 1.

Cybersecurity 130

Cybersecurity Service Regulations Out-Tasking 130

Everest Group

JANUARY 17, 2025

I once woke up to an announcement on the radio that the bank whose business services operations I was leading was being sold to a mega-banking major. years or more, M&A activity wreaks special havoc on the global business services model, its leaders, and its people. Why is that?

Global Business Services 130

Global Business Services Banking Right-Sizing Design 130

Everest Group

NOVEMBER 27, 2024

I once woke up to an announcement on the radio that the bank whose business services operations I was leading was being sold to a mega-banking major. years or more, M&A activity wreaks special havoc on the global business services model, its leaders, and its people. Why is that?

Global Business Services 130

Global Business Services Banking Right-Sizing Design 130

The Hackett Group

NOVEMBER 6, 2024

The award honors certification programs designed to support competency and/or skill development within an organization, and improve employee retention and promotion rates. “We Their GBS organization handles a variety of critical business processes across the entire company. About The Hackett Group The Hackett Group, Inc.

Advisory 69

Advisory Research Design Collaborations 69