Everest Group

JULY 26, 2024

Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources.

Management 147

Management Right-Sizing Global Business Services Government 147

Everest Group

JUNE 18, 2024

Register Now for Everest Group Engage Everest Group’s inaugural global conference event, “Everest Group Engage,” will be held September 30 – October 2 at the Renaissance Dallas Hotel. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Marketing 130

Marketing Research Global Business Services Healthcare 130

Everest Group

JANUARY 3, 2022

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. CoEs and competency centers within GBS organizations are designed to streamline and set actionable steps for the CEO’s agenda and critical priorities.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Everest Group

JUNE 4, 2024

Take a gander at ( What’s your GBS and Shared Services management persona? ). GBS models are by their very nature designed for ephemera. Some are good fixers, some are good orchestrators, some are experts at driving change. Want to know which persona is right when? Churn, churn, churn? Role mirrors model.

Shared Services 162

Shared Services Jobbing Research Collaborations 162

Everest Group

SEPTEMBER 9, 2024

These platforms, designed to provide visibility, tracking, and insights into change programs, are becoming critical tools in the quest for successful transitions. Reach out to us to discuss this topic further with our expert analysts. As organizations grapple with these challenges, the demand for robust change management platforms has surged.

Management 130

Management Global Business Services Advisory Automation 130

Everest Group

JULY 8, 2024

Initially released in 2022, Everest Group’s top employer reports were the first to evaluate the global business services (GBS) and tech market for their efficacy and ability to demonstrate their employee value proposition. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Global Business Services 130

Global Business Services Research Analytics Marketing 130

Everest Group

MAY 31, 2023

Building on its inaugural research in this area, Everest Group will soon release its 2023 report examining how operations and technology employees in Global Business Services (GBS) organizations in India, The Philippines, and Poland view their employer’s brands.

Global Business Services 130

Global Business Services Advisory Research Jobbing 130

Everest Group

JANUARY 5, 2023

Change management is essential for any Global Business Services (GBS) organization, yet it is also one of the more challenging feats to grasp and implement. Currently, change management is not part of the strategic GBS design.

Management 130

Management Right-Sizing Research Global Business Services 130

Everest Group

MARCH 31, 2022

Reassess your Global Business Services (GBS)/shared services and vendor portfolio to ensure enough overlap and redundancy across both operational and management processes. Invest in process simplification and re-design to reduce hand-offs, decision-points, and dependence on people.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

Chazey Partners

OCTOBER 6, 2020

CALIFORNIA– October 2020 – Chazey Partners, a leading management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA) , has been expanding its RPA team globally to meet the increasing demand of the RPA implementation projects.

Robotics Process Automation 52

Robotics Process Automation Facilities Management Global Management Consulting Advisory 52

Everest Group

SEPTEMBER 25, 2024

On the other hand, if the enterprise is waiting for a new leader to tell them what to do, it may take a year or more to design, plan, syndicate, and get buy-in, further delaying value delivery and creating a class of enterprise non-believers. Or perhaps the candidate has another vision, causing dissonance.

Jobbing 130

Jobbing Outsourcing Management Global Business Services 130

Anexa

MAY 16, 2022

The next normal in business sees shared-services morphing into global business services (GBS) – but whatever the level of operations – these organizations share the same concerns.

E-Commerce 52

E-Commerce BPO Human Resources Research 52

The Hackett Group

JULY 13, 2021

The core system in Bosch’s Global Business Services unit includes seamless integration of advanced automation, including machine learning, chatbot, AI, RPA, and more. Citibank – Winner, Account-to-Report – Finance and Risk Shared Services Digital Transformation Journey.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Zinnov

OCTOBER 26, 2023

Centralization drives efficiency through standardization, automation, and shared services. Consolidation works well for the Global Business Services (GBS) model within GCCS. It helps companies institutionalize key business functions for a multi-hub organizational structure.

Global Business Services 52

Global Business Services Flexibility Finance Regulations 52

Everest Group

JANUARY 17, 2025

years or more, M&A activity wreaks special havoc on the global business services model, its leaders, and its people. Management believes that the event is a catalyst to design and implement a new GBS model. Neither has a mature GBS, so integration drives the design and implementation of a new model.

Global Business Services 130

Global Business Services Banking Right-Sizing Design 130

Everest Group

NOVEMBER 27, 2024

years or more, M&A activity wreaks special havoc on the global business services model, its leaders, and its people. Management believes that the event is a catalyst to design and implement a new GBS model. Neither has a mature GBS, so integration drives the design and implementation of a new model.

Global Business Services 130

Global Business Services Banking Right-Sizing Design 130