The Global Small Business Blog

MARCH 6, 2025

iStock/Tippapatt The Knauss School of Business course International Management Consulting was designed with one specific goal in mind: give students real-world international business experience right from home. By working with San Diego-based businesses that are expanding into global markets.

Design 158

Design Marketing Management 158

Perficient Digital Transformation

JANUARY 6, 2025

Welcome to our ongoing series on Universal Design for Healthcare! At the heart of this transformation lies universal designa principle that advocates for the creation of environments and products to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.

Healthcare 52

Healthcare Design Regulations Service 52

Perficient Digital Transformation

DECEMBER 18, 2024

Welcome to our ongoing series on Universal Design for Healthcare! Effective communication is vital in healthcare, and ensuring that it is accessible to individuals with visual disabilities is an essential aspect of universal design. In this segment, well explore the importance of Visual Disabilities in Healthcare.

Healthcare 52

Healthcare Design Collaborations Software 52

Everest Group

DECEMBER 18, 2024

These platforms are revolutionizing IT procurement by providing a seamless way for organizations to discover, purchase, deploy, and manage software, Software as a Service (SaaS) solution, and related services. They also provide tools to track and manage these purchases, offering complete visibility into spending.

Software 147

Software Service Sourcing Flexibility 147

Everest Group

SEPTEMBER 10, 2024

Live Webinar Designing Agile Procurement Operating Models for Maximum Value and Innovation September 10, 2024 | 8 a.m. A well-designed procurement operating model is key to achieving these objectives, but many teams struggle with outdated models. PT | 10 a.m. CDT | 11 a.m. EDT | 4 p.m. BST | 8.30 What questions will the webinar answer?

Design 130

Design Sourcing Reduced Costs Outsourcing 130

31 West

NOVEMBER 29, 2023

In the digital era, where the internet is a central pillar of our daily lives, the importance of cybersecurity in modern web design has never been more crucial. As the first line of defense against an ever-evolving landscape of cyber threats, a well-designed website must integrate security at its core.

Cybersecurity 130

Cybersecurity Design E-Commerce Software 130

Groove Technology

DECEMBER 16, 2024

Whether you're a project manager, developer, or business stakeholder, this comprehensive guide will help you understand how to effectively implement the V Model in your software development projects and navigate its benefits and limitations. The system design phase outlines the key components and how they will interact.

Software 130

Software Design Flexibility Out-Tasking 130

Groove Technology

OCTOBER 31, 2024

These teams, comprising developers, designers, project managers, and quality assurance specialists, possess deep knowledge of travel-specific technologies and industry requirements. Look for teams that can create flexible and modular systems capable of managing complex travel bookings and integrations with multiple service providers.

Software 130

Software Right-Sizing Offshoring Nearshoring 130

Everest Group

JULY 18, 2023

Live Webinar Driving Success through Effective Procurement and Category Management Organization July 18, 2023 | 9 a.m. IST Do you have an exceptional procurement and category management organization model? What are the various category management organization models prevalent in the market? CDT | 10 a.m. EDT | 3 p.m.

Management 147

Management Strategic Sourcing Outsourcing Government 147

Everest Group

NOVEMBER 12, 2024

Chief Procurement Officers (CPOs) remain focused on cost savings, managing risk, and achieving high business user satisfaction while tackling challenges posed by inflation, regulatory requirements, and legacy systems. Who should attend?

Sourcing 130

Sourcing Outsourcing Management Automation 130

Everest Group

OCTOBER 23, 2023

However, they often fall short in one critical aspect: change management. Learn why GBS leaders must begin implementing change management strategies today, starting with a comprehensive 12-step program. This important research reveals key insights into the strategic and operational aspects of current GBS change management practices.

Global Business Services 162

Global Business Services Management Service Research 162

The Global Small Business Blog

NOVEMBER 8, 2023

©iStock/Chinnapong Gain the tools to set your global virtual teams up for success as you work through the weekly modules of this free online program offered by Yale School of Management (SOM) Executive Education.

Collaborations 283

Collaborations Design Management 283

Everest Group

SEPTEMBER 13, 2022

Top Customer Experience Management (CXM) Services in EMEA The Customer Experience Management (CXM) market in Europe, the Middle East, and Africa (EMEA) grew at an unprecedented pace in 2021. LEARN MORE ABOUT Customer Experience Management (CXM) in EMEA – Service Provider Landscape with PEAK Matrix® Assessment 2022. Our Thinking.

Management 162

Management Service Research Analytics 162

Premier BPO

MARCH 6, 2025

Salesforce, long synonymous with Customer Relationship Management (CRM), is venturing into IT Service Management (ITSM), while ServiceNow, the ITSM leader, is making bold moves into CRM. Manage : Run the tools, including the administration and configuration for day-to-day management.

Sales 130

Sales Automation Out-Tasking Customer Service 130

Everest Group

SEPTEMBER 30, 2024

Conference Everest Group Engage September 30 – October 2, 2024 | Dallas, Texas The Pragmatic Edge: Designing Your Future Technology, the economy, and workplace cultures are creating a dizzying array of fundamental challenges that keep many of today’s business leaders on their heels in reaction mode.

BPO 245

BPO Sourcing Design Outsourcing 245

Metasource

MARCH 6, 2025

Secure document management software that automates HR workflows. The Complexities of HR Compliance Management Its not news that failing to meet HR compliance requirements can lead to significant negative consequences. Now, HR document best practices include automation tools to transform workflows and compliance management.

Automation 52

Automation Management Human Resources Right-Sizing 52

Capgemini

SEPTEMBER 11, 2024

How Gen AI will redefine the chip design process Ravi Gupta Jun 13, 2024 Facebook Linkedin Simulated Futures – how generative AI enables the semiconductor industry to rethink its ways to produce semiconductor chips. This means semiconductor companies must follow an iterative process to optimize designs.

Design 98

Design Manufacturing Engineering Automation 98

Premier BPO

OCTOBER 1, 2024

It is estimated that poor data management costs businesses, on average, $15 million in losses. A well-structured database management system helps one make sense of this data: it filters out the noise and extracts what is essential by ensuring that data is stored, accessed, and used efficiently.

Management 130

Management Co-Sourcing Government Analytics 130

Everest Group

JULY 26, 2024

This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources. There are inherent, real challenges in the way we manage our hybrid GBS models today. Today, the norm is a hybrid of both resourcing models.

Management 147

Management Right-Sizing Global Business Services Government 147

31 West

NOVEMBER 25, 2023

In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. It emphasizes a process-based approach, covering service strategy, design, transition, operation, and continual service improvement.

Management 130

Management Service Administrative Research 130

Premier BPO

OCTOBER 30, 2024

Aligning Database Management with Business Objectives Building an effective business model involves aligning data management to core business objectives. Database management is fundamental to ensuring data is secure, accessible, and consistently reliable across business units.

Management 130

Management Co-Sourcing Analytics Government 130

Groove Technology

FEBRUARY 4, 2025

At Groove Technology, we offer comprehensive dedicated software development services designed to meet diverse client needsfrom initial consultation to seamless integration. Minimized Recruitment and Training Expenses: By outsourcing, businesses can avoid the costs associated with recruiting, training, and managing full-time employees.

Software 130

Software Right-Sizing Collaborations Administrative 130

Groove Technology

SEPTEMBER 27, 2024

However, communication barriers, quality control issues, and data security risks must be managed carefully. While outsourcing can drive innovation and competitiveness, success requires strategic partner selection, clear communication protocols, and robust project management. These interactions build rapport and improve collaboration.

Software 130

Software Outsourcing Management Right-Sizing 130

Everest Group

FEBRUARY 27, 2024

By strategically partnering with third-party providers, enterprises can fully harness the potential of gen AI in customer experience management. However, successfully adopting and implementing gen AI requires overcoming expertise, data quality, and change management challenges. Let’s explore this further.

Management 162

Management Out-Tasking Outsourcing Efficiency 162

Everest Group

SEPTEMBER 9, 2024

In an era of rapid digital transformation, organizations are increasingly turning to Change Management (CM) platforms to navigate complex transitions, however are many of these efforts meeting expectations? As organizations grapple with these challenges, the demand for robust change management platforms has surged.

Management 130

Management Global Business Services Advisory Automation 130

Perficient Digital Transformation

DECEMBER 17, 2024

Product information management (PIM) is a crucial tool for accomplishing these objectives. This allows businesses to streamline the management of product data, such as descriptions, images, specifications, and other key information related to their products. What is PIM? How can PIM help improve your SEO?

E-Commerce 52

E-Commerce Management Engineering Data Entry 52

Groove Technology

DECEMBER 16, 2024

From evaluating technical capabilities and agile experience to establishing effective communication protocols and project management frameworks, you'll find practical information to make informed decisions about your outsourcing strategy. VPNs), strong password management, and encrypted data storage.

Software 100

Software Outsourcing Collaborations Flexibility 100

Premier BPO

JUNE 28, 2024

Companies must be transparent when offering interactions through chatbots, as it will help to manage expectations and rebuild trust. User-Centered Design Principles Chatbots lack a flexible, interactive design that hinders their ability to handle multiple queries and multitask. Where is the Human Agent when you need one?

BPO 242

BPO Co-Sourcing Research Labor Costs 242

Everest Group

JULY 26, 2022

There is clear intentionality as IT applications and infrastructure move to managed services, a shift that the global challenge to find talent across industries accelerated. Service providers Commercial leads Sales leaders Pricing team members Solution design leads Contracting leads. ON-DEMAND WEBINAR. Who should attend? Achint Arora.

Right-Sizing 264

Right-Sizing Service Advisory Managed Services 264

31 West

JULY 25, 2023

Understanding CRM in Your Dropshipping Business CRM, or Customer Relationship Management, is an innovative tool that has become an essential asset for businesses today. Even more importantly though, outsourcing becomes much easier to manage with an organized CRM system at hand.

Management 130

Management Sales E-Commerce Automation 130

Premier BPO

SEPTEMBER 10, 2024

Invest in Data Infrastructure and Technology Data-driven organizations need to leverage digital transformation solutions that help implement the proper infrastructure and technology to manage and analyze data effectively. Why Outsource Data Management? Premier BPO goes beyond just managing your databases.

BPO 244

BPO Co-Sourcing Government Efficiency 244

Forrester Digital Transformation

NOVEMBER 29, 2022

Twenty-seven percent of design teams plan to hire accessibility experts in the next 12 months.

Design 49

Design Management 49

Groove Technology

DECEMBER 16, 2024

Project managers seeking insights into the Agile methodology often find themselves overwhelmed by fragmented information and conflicting opinions about its implementation. Understanding both advantages and disadvantages of the Agile methodology is crucial for making informed decisions about project management approaches.

Right-Sizing 100

Right-Sizing Flexibility Collaborations Reduced Overhead 100

Everest Group

APRIL 6, 2022

Experience management leader, Adobe, has also put its best foot forward towards the Meta world by offering tools specific to 3D content creation, experience delivery, asset management, and commerce. In Meta-commerce, shoppers can truly experience a company’s culture, design, and branding elements.

Design 246

Design Cybersecurity Service Research 246

The Global Small Business Blog

NOVEMBER 2, 2021

She specializes in B2B wholesale trade, sourcing, inventory management and product development for her company. Today, Kaka'ako Kasuals is a brand known for its local Hawaiian feel and design, affordability, and comfort. During the first year that she ran the business, Kiani grew topline revenue by 40% and online sales by 100%.

E-Commerce 231

E-Commerce Inventory Management Banking Sourcing 231

Forrester Digital Transformation

SEPTEMBER 28, 2021

Co-creation is the service design principle that transforms successful CX initiatives into game changers for organizations.

Service 245

Service Design Management 245

Everest Group

DECEMBER 26, 2024

Job overview The Marketing and Experience team at Everest Group focuses on current and anticipated trends in the world of design, media, creatives, marketing, and digital experiences. The Senior Analyst will work in the Marketing and Experience (M&E) research service line.

Marketing 100

Marketing Advisory Research Right-Sizing 100