Perficient Digital Transformation

JANUARY 6, 2025

Welcome to our ongoing series on Universal Design for Healthcare! At the heart of this transformation lies universal designa principle that advocates for the creation of environments and products to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.

Healthcare 52

Healthcare Design Regulations Service 52

Infosys Consulting

JUNE 15, 2023

This regulation will have an impact on both crypto users and providers. In recent years, services related to blockchain and cryptocurrencies have attracted increasing attention on the financial markets. In fact that raises a number of unanswered questions among regulators regarding appropriate regulatory measures.

Regulations 98

Regulations E-Commerce Administrative Banking 98

Groove Technology

OCTOBER 31, 2024

These teams, comprising developers, designers, project managers, and quality assurance specialists, possess deep knowledge of travel-specific technologies and industry requirements. A competent team should demonstrate extensive knowledge of Global Distribution Systems (GDS), Online Travel Agency (OTA) operations, and travel regulations.

Software 130

Software Right-Sizing Offshoring Nearshoring 130

Everest Group

SEPTEMBER 9, 2024

Job Title : Lead UI/UX Designer Location City : US/UK – Remote Industry : Research and Advisory Services Company : Everest Group About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions. Familiarity with front-end technologies like HTML, CSS, and JavaScript is a plus.

Design 100

Design Advisory Research Jobbing 100

Premier BPO

JULY 16, 2024

Missing this deadline could lead to a shutdown of critical services, impacting revenue and potentially jeopardizing their business. The deadline to securing an ISO certification meant compressing months’ worth of training on complex regulations into mere weeks.

Co-Sourcing 246

Co-Sourcing BPO Sourcing Customer Service 246

Everest Group

DECEMBER 26, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Marketing and Experience Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research.

Marketing 100

Marketing Advisory Research Right-Sizing 100

Premier BPO

OCTOBER 1, 2024

This blog will focus on the importance of database management in helping organizations become data-driven through its key components and various services that support data-driven innovation. Database Management Services and Support Organizations often require various database management services to maintain an optimal data environment.

Management 240

Management BPO Co-Sourcing Government 240

IBM Services

MAY 8, 2024

For those in even the most highly regulated industries, we have seen these challenges continue to grow as they navigate changing regulations. The support service carries out approximately one million conversations per month—helping clients who prefer using digital channels to get quick service.

Regulations 66

Regulations Healthcare Government Design 66

Groove Technology

DECEMBER 16, 2024

By outsourcing offshore development, companies can reduce these costs, as they are paying only for the services rendered by the development team. Instead of dedicating resources to software development, companies can allocate more time and energy to strategic activities, marketing, sales, and customer service.

Software 100

Software Outsourcing Collaborations Flexibility 100

Everest Group

MAY 10, 2022

While not a newcomer to service delivery, Africa has recently been experiencing a surge from buyers and service providers in adoption and investment, making this a region to watch for technical support and other value-added IT and business process services (BPS). trillion by 2025 and $2.5

Service 130

Service Third Party Outsourcing Government Regulations 130

IBM Services

FEBRUARY 23, 2024

The General Data Protection Regulation (GDPR), the European Union’s landmark data privacy law, took effect in 2018. Irish regulators hit Meta with a EUR 1.2 To ensure that consent is free, organizations can only require consent for data processing activities that are genuinely integral to a service. billion fine in 2023.

Regulations 80

Regulations Right-Sizing Government Automation 80

IBM Services

NOVEMBER 14, 2023

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. Shockingly, a staggering 33% of developers lack the necessary skills or resources, hindering their productivity in delivering products and services.

Service 99

Service Regulations Automation Banking 99

Premier BPO

JUNE 7, 2024

Whether due to rapid growth or desires to leverage new opportunities, resource constraints make your business unable to keep up with technology-enabled production, customer service, or other business aspects. A dedicated Service Desk Coordinator (SDC) and QA Analyst were appointed to monitor performance and meet all targets.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

SEPTEMBER 18, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Cloud Services Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research.

Service 100

Service Global Sourcing Advisory Advisory Research 100

31 West

SEPTEMBER 16, 2022

You heard that right, that’s the prime reason why many businesses prefer to work with a managed IT services provider as it can easily dodge that bullet. One can weigh the value of managed IT services based on myriad factors. What is Managed Services? Why Should You be Outsourcing IT Managed Services? Keep Costs Low.

Managed Services 130

Managed Services Management Service Outsourcing 130

Amzur

DECEMBER 27, 2024

Shoppers demand a seamless experience with accurate product information and personalized service, all with minimal downtime. POS systems facilitate daily transactions across all customer journey touchpoints, providing vital data that helps your business optimize operations and customer service.

Retail 105

Retail Automation Payroll Inventory Management 105

Perficient Digital Transformation

FEBRUARY 16, 2023

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end.

Service 111

Service Out-Tasking Automation Banking 111

IBM Services

FEBRUARY 26, 2024

The financial services industry has been in the process of modernizing its data governance for more than a decade. How can banks, credit unions, and financial advisors keep up with demanding regulations while battling restricted budgets and higher employee turnover? Regulatory compliance The financial space is highly regulated.

Service 97

Service Regulations Engineering Banking 97

Perficient Digital Transformation

AUGUST 3, 2023

Highly regulated industries, such as the financial services industry, are especially interested in generative AI’s capabilities surrounding how it can support ever-transient regulatory and data governance demands.

Risk Management 19

Risk Management Risk Management Service Insurance 19

Groove Technology

NOVEMBER 15, 2024

To navigate these challenges, enterprises must meticulously define project requirements, implement robust project management frameworks, ensure stringent data protection protocols, and cultivate transparent communication channels with service providers. Establish open, regular communication with your service provider.

Software 100

Software Outsourcing Nearshoring Offshoring 100

Everest Group

APRIL 7, 2022

After few initial hiccups, almost all the major global service delivery geographies e.g., India, Philippines, Poland etc. quickly adapted to the remote working delivery model, ably fulfilled services, and resolutely maintained service quality levels. Restoring pre-pandemic economic activity.

BPO 130

BPO Service E-Commerce Government 130

Perficient Digital Transformation

SEPTEMBER 23, 2024

This is where Universal Design comes into play in the healthcare system, aiming to create products and environments that are usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. Promoting Inclusivity and Equality At its core, Universal Design is about inclusivity.

Healthcare 59

Healthcare Design Regulations Flexibility 59

Everest Group

MAY 21, 2024

We also see large system integrators building platforms to enable service delivery. Learn more about the three categories and service providers’ perceptions. As enterprises pivot preferences from best-of-breed to easy-to-integrate, the platform narrative will get stronger. Learn more about the key traits of successful platforms.

Cybersecurity 173

Cybersecurity Government Manufacturing Regulations 173

Everest Group

JULY 17, 2024

In the first half of 2023, there were over 1,715 adjustments to the US state insurance regulations, many of which address climate issues. According to a global survey, 25% of insurers identified “grasping ESG-related regulations and guidelines” as their primary challenge in advancing their ESG initiatives.

Insurance 173

Insurance Risk Management Risk Management Regulations 173

31 West

JUNE 11, 2024

This enables businesses to provide more personalized customer service to each prospect. It’s also made it possible for businesses to provide unparalleled customer service. The CRM solutions available today are based on three main aspects: customer service, sales, and marketing. Or, you can have both. A study shows that 44.5%

Marketing 130

Marketing Customer Service Software Sales 130

Everest Group

JUNE 16, 2023

Despite challenges and regulations, the life sciences industry is actively exploring GAI’s possibilities. Although GAI can potentially disrupt the life sciences technology ecosystem in many significant ways, navigating the various risks and challenges that come with its implementation in this highly regulated industry will be critical.

Pharmaceuticals 130

Pharmaceuticals Co-Sourcing Regulations Sales 130

Simplr

JANUARY 30, 2023

From traditional and challenger banks, to trading, crypto and buy now, pay later platforms, you must stay nimble in all aspects of customer experience—the questions you ask when vetting customer service vendors are no exception. 8 Questions to Ask Every Customer Service Supplier Do you have a privacy compliance program?

Service 90

Service Banking Regulations Offshoring 90

Redial

MARCH 31, 2025

As a company dedicated to enhancing customer experiences through Business Process Outsourcing (BPO), Redial BPO is eager to engage with fellow attendees and share insights on how AI and advanced technologies are transforming customer service. What services does Redial BPO offer? Redial BPO in ShopTalk 2025 Interested in Redial BPO?

BPO 130

BPO E-Commerce Retail Business Process Outsourcing 130

Magellan Solutions

AUGUST 31, 2021

If you are not yet subscribed to a BPO company, consider the pressure to provide faster service while meeting increased customer expectations and lowering costs has multiplied. For good reason, back office outsourcing services in the Philippines is one of the most popular services and countries for firms all over the world to outsource to.

Outsourcing 97

Outsourcing Service BPO Call Center 97

Groove Technology

DECEMBER 16, 2024

You'll discover the advantages of outsourcing to the Philippines, including cost savings of up to 70%, favorable time zones, and international-standard service quality. Employing over 45,000 professionals locally, this BPO company excels in delivering cloud computing, enterprise architecture, and digital transformation services.

Software 100

Software E-Commerce Outsourcing Right-Sizing 100

31 West

JULY 8, 2022

Regulations of IT compliance vary by the industry you operate in, and it keeps changing. As an industry expert, you must know which regulations to apply to your sector. When a company meets customers’ requirements, they feel more secure about its services. Customers want organizations to keep the privacy of their data.

Regulations 130

Regulations Insurance Healthcare Advisory 130

Groove Technology

OCTOBER 1, 2024

Function-Based Outsourcing Types Function-based outsourcing categorizes services based on the specific business functions they support. Let's delve into the three primary types: Business Process Outsourcing (BPO) Business Process Outsourcing involves contracting non-core business activities to external service providers.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Groove Technology

NOVEMBER 15, 2024

Focus on Core Business Activities By outsourcing QA, in-house resources can be reallocated to focus on core activities like product design, marketing, or customer acquisition. Quality Control and Consistency While many outsourcing providers offer excellent service, quality variability can still be a concern.

Software 100

Software Outsourcing E-Commerce Flexibility 100

Groove Technology

APRIL 26, 2023

is an advanced version of MuleSoft’s Integration Platform as a Service (iPaaS) solution that allows organizations to build, deploy, and manage integrations and APIs in the cloud. Enhanced security Security features designed to protect your sensitive data CloudHub 2.0 What is MuleSoft CloudHub 2.0? CloudHub 2.0 CloudHub 2.0

Design 130

Design Flexibility Efficiency Regulations 130

Everest Group

MAY 28, 2024

In this issue, you’ll learn more about a new report type called the Service Provider Compass – and as the name implies, it’s all about location, location, location. Lastly, we’ll take a look at the Price Genius offering that just launched in January to enable IT service providers to more effectively price and solution their proposals.

Retail 130

Retail Healthcare Right-Sizing Research 130

Everest Group

MAY 28, 2024

In this issue, you’ll learn more about a new report type called the Service Provider Compass – and as the name implies, it’s all about location, location, location. Lastly, we’ll take a look at the Price Genius offering that just launched in January to enable IT service providers to more effectively price and solution their proposals.

Retail 130

Retail Healthcare Right-Sizing Research 130

Perficient Digital Transformation

JULY 25, 2024

As a designer in my early career, I sought perfection. The dimensions in the design would be perfectly round numbers. I’ve ruined my family members who now share the same disdain for sub-par designs we see. Even many designers overlook the same nuances. But honestly, no one else cares. But honestly, no one else cares.

Regulations 118

Regulations Design Sales Accounting 118