Automation Anywhere

AUGUST 20, 2021

According to the Global IA Report by the Shared Services and Outsourcing Network (SSON), 44% of enterprises—a plurality—reported that was the case. Even if procedures have been documented, changes there are some tips and tricks that only your experienced workers are aware of. What is change management?

Management 97

Management Robotics Process Automation Automation Out-Tasking 97

Everest Group

APRIL 26, 2022

Being agile doesn’t deteriorate quality, limit documentation, or micromanage. Mature GBS organizations are increasingly reaping the benefits of agility, often reacting, and adapting to changes and challenging situations faster than ever before. But business agility doesn’t prioritize speed over quality.

Global Business Services 130

Global Business Services Collaborations Efficiency Research 130

Everest Group

OCTOBER 31, 2022

The tenant business will take care of restructuring, process documentation, knowledge capture, and resource design. Leverages GBS infrastructure and capability: COVID sharply reduced facilities demand in service delivery locations. All GBS has to do is play the role of good partner…and host.

Offshoring 130

Offshoring Facilities Management Government Collaborations 130

Automation Anywhere

MAY 6, 2022

By automatically capturing incoming order information, automating tasks such as generating downstream documents, and keying in order information into the ERP solution, organizations can reduce their long days-to-pay times, speeding up the collections process and improving cash flow. #3

Automation 144

Automation Out-Tasking Human Resources Finance 144

Perficient Digital Transformation

AUGUST 21, 2024

Sibling Components: Using a shared service to exchange data and messages. Unrelated Components: Also using a shared service for data exchange. Child to Parent: Using @Output() decorator and EventEmitter to send data from a child component to a parent component.

Shared Services 52

Shared Services Flexibility Design Service 52

Everest Group

OCTOBER 16, 2024

Comfortably seated at one table is a risk when corporate priorities and personnel are constantly changing, just like tables in a restaurant. Given this definition, how do you know your GBS is in the room?

Global Business Services 100

Global Business Services Flexibility Sourcing Efficiency 100

Everest Group

MAY 8, 2023

We think we’d documented the dickens out of our processes, but sadly, that is not always the case. While it’s stating the obvious, delivery pivots on the culture of the team performing the work, especially when it comes to customer experience.

Jobbing 130

Jobbing Flexibility Research Management 130

Magellan Solutions

MARCH 5, 2023

One way companies streamline their operations and reduce costs is by outsourcing non-core tasks like customer service and technical support to offshore call centers through business process outsourcing and shared services. The service level agreement (SLA) is a contract between the provider and the client.

Service 98

Service Administrative Outsourcing Right-Sizing 98

ScaleHub

MARCH 9, 2022

Based on a recent study by Everest Group —a research firm focused on strategic IT, business services, engineering services, and sourcing—talent/skill shortage was ranked as the top business challenge going into 2022. Consider the tasks of validating data from a document or labeling images or videos.

Out-Tasking 52

Out-Tasking Business Process Outsourcing Flexibility BPO 52

The Hackett Group

JULY 13, 2021

Citibank – Winner, Account-to-Report – Finance and Risk Shared Services Digital Transformation Journey. With more than 540,000 products and services being procured from more than 10,000 suppliers, managing and executing pricing conditions and discounts was challenging and time consuming.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Zinnov

OCTOBER 5, 2023

EOR can ensure seamless onboarding through rigorous background checks, adhering to documentation and new employee registrations, payroll and benefits setup, and completion of all onboarding formalities.

Offshoring 98

Offshoring Payroll Administrative Government 98

ScaleHub

JUNE 15, 2022

ScaleHub will continue to focus on the globally defined target markets of BPOs and shared service centers for the financial services industry. Its finance industry is centered around Tokyo, the world’s largest city measured by GDP and home to ScaleHub’s operations in Japan.

BPO 52

BPO Finance Shared Services Regulations 52

SourceFit

MARCH 15, 2016

Raymond Joabar, executive vice president of the American Express World Service and Global Credit Administration (GCA), told the press that AmEx was attracted to the booming BPO industry in the Philippines as well as the language proficiency of Filipino workers and the local culture. References: – [link]. – [link]. – [link].

BPO 40

BPO Business Process Outsourcing Outsourcing Administrative 40

Planergy Software

JULY 5, 2023

Make sure employees are aware of the policy and what documentation they will need to submit with their reimbursement request. It should also include details on what type of documentation is required for the claim—such as receipts and itemized statements—as well as a timeline for submitting the claims.

Management 52

Management Accounting Finance Out-Tasking 52

Perficient Digital Transformation

JANUARY 11, 2024

Visit Please visit the link below to learn how to create endpoints in MuleSoft’s Partner Manager: [link] If you run into migration errors importing the snapshot, re-run the migration excluding the HSS-Shared Services component, as well as the Security and User Preferences artifacts in the Core component.

Administrative 52

Administrative Shared Services Design Analytics 52

Zinnov

AUGUST 30, 2022

For example, if it’s an Automation COE , then the talent needs to have hands-on knowledge of advanced digital technologies like Intelligent Document Processing, IVAs (Intelligent Virtual Agents), Low Code/No Code, Process Discovery, etc., to innovate on and enhance existing capabilities.

Government 98

Government Flexibility Human Resources Automation 98

Velocity Global

APRIL 12, 2022

There are a number of businesses created to exist solely within the gig economy and provide convenience-based services, like delivery, personal assistance, cleaning, and more. App-based, ride-sharing services like Lyft help people get around, while third-party delivery apps like DoorDash help with dinner.

Insurance 52

Insurance Jobbing Payroll Accounting 52

Planergy Software

OCTOBER 13, 2023

Top Slice GAG Top slicing is a practice where the Trust Central Management retains a portion of each school’s GAG funding for central services. These services can include HR, IT support, and other shared services that benefit all schools within the trust.

Finance 52

Finance Government Redistribution Flexibility 52

Planergy Software

FEBRUARY 9, 2023

Companies may also want to consider implementing a pre-trip authorization process, and requiring all expenses related to the trip to be documented in order due documentation for reimbursement purposes.

Finance 52

Finance Regulations Insurance Management 52

Influx

OCTOBER 3, 2023

File sharing - You can drag and drop files directly into Slack, making it easy to share documents, images, and other files relevant to customer support. This means you can have a channel for customer queries, another for internal discussions, and so on to keep conversations organized.

Management 52

Management Customer Support Right-Sizing Analytics 52

Automation Anywhere

JANUARY 5, 2021

The company completed a new, RPA-enhanced shared services center by 2020 that added 50% capacity in Tricor’s payroll services and 30% improvement to employee productivity. Now, the race is on to drastically shorten the New Drug Application (NDA) phase of collecting data from animal studies and human clinical trials.

Robotics Process Automation 98

Robotics Process Automation Diagnostic Services Banking Pharmaceuticals 98

Premier BPO

APRIL 11, 2025

This growing demand for efficiency, agility, and focus is exactly why more organizations are turning to outsourced shared services. 3 With 73% of firms reporting productivity gains, outsourcing shared services presents an opportunity. Shared services outsourcing delivers structure, speed, and strategic clarity.

Shared Services 130

Shared Services Outsourcing Service Co-Sourcing 130