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Infographic: 2021 Sees Customer Support Define Brands

CGS Inc

Download this infographic. . Global Outsourcing. We pulled together a series of stats that showcase how consumers feel about support in 2021, including preferences and experience desires , as well as what companies are investing in to meet changing support expectations. CGS_Infographic_CustomerSupportDefinesBrands_2021.pdf.

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Customer Experience Management (CXM) Outsourcing Spiked 12-14% in 2021 as Enterprises Doubled Down on Delivering Digital Experiences to Customers—Everest Group

Everest Group

Everest Group says growth in CXM outsourcing will continue as enterprise seek to maximize customer retention in face of recessionary climate. . Download a complimentary abstract of “ Capturing the Post-pandemic Resurgence: Customer Experience Management (CXM) State of the Market Report 2023 ”. . About Everest Group.

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Outsourcing Demand Held Steady in Q4 2021 as Global Sourcing Industry Exhibited Modest Signs of Post-COVID Recovery | Press Release

Everest Group

Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.

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5 problems with outsourcing and how you can overcome them all

The Scalers

Here’s how our offshore development model is different: According to Statista , the global outsourcing market in 2019 amounted to over 92 billion dollars — and it doesn’t show signs of slowing down. Building Global Development Teams. Download now. What are the common problems with outsourcing?

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Infographic: Why Manufacturers and Consumer Goods Companies Should Care About Right to Repair

CGS Inc

Download this infographic. . Global Outsourcing. Right to Repair also addresses business challenges, such as reducing No Fault Found incidents , saving on costly onsite technician resources and lowering shipping costs related to warranty repairs. CGS_Infographic_Right_to_Repair.pdf. Display Date Information. Text color.

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APAC: How is it Reshaping the Global Business Landscape?

Zinnov

India’s Tech sector is booming, with over 1400 Engineering Research & Development Global Capability Centers tapping into a talent pool of nearly 700,000 professionals. APAC’s linguistic advantage sets it apart in global outsourcing. VIEW Reports DOWNLOAD THE REPORT

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Engaging a Global Talent Pool: A Comprehensive Look at the Future of Remote Work

Globalization Partners

But working with a trusted global outsourcing agency can ease the process. As a global employment platform, our comprehensive AI-driven technology enables us to handle the logistical labor of team building. Download our global hiring eBook today, or take a tour of our platform to explore its features and benefits.

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