Everest Group

NOVEMBER 30, 2022

In this report, we study 18 process orchestration technology providers and position them on Everest Group’s PEAK Matrix®, categorizing them into Leaders, Major Contenders, and Aspirants based on their capabilities and offerings.

Software 246

Software Marketing Research Outsourcing 246

Everest Group

MAY 13, 2022

LEARN MORE ABOUT Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2022 – Global and EMEA. Market Insights™ Why Enterprises Outsource Trust & Safety Activities. Our Latest Thinking. Market Insights™ Trust & Safety Services Category Overview. Learn More. Learn More.

Outsourcing 130

Outsourcing Service Marketing 130

Everest Group

JANUARY 27, 2022

Everest Group projects that the finance and accounting outsourcing (FAO) market will grow significantly (up to 10% year-on-year) in 2022, because enterprises are demonstrating an openness toward expanding their scope of services with third-party service providers. Download a complementary abstract of the report.

Finance 130

Finance Accounting Outsourcing Retail 130

Everest Group

JUNE 28, 2022

Both of these corporate issues are contributing to rapid growth in the outsourcing market for SCM business process services.”. After-sales services FTEs have already grown significantly (9-12% between 2019 and 2021), as buyers increased outsourcing of the management of field services, warranties, and claims. About Everest Group.

Supply Chain Management 130

Supply Chain Management Outsourcing Marketing Management 130

Everest Group

JANUARY 10, 2023

Everest Group says growth in CXM outsourcing will continue as enterprise seek to maximize customer retention in face of recessionary climate. . Everest Group says the CXM outsourcing market will continue to grow, albeit at a more normalized rate (7-9%), despite the uncertainty presented by a looming recession. About Everest Group.

Outsourcing 130

Outsourcing Management Advisory Global Outsourcing 130

NoonDalton

SEPTEMBER 14, 2022

The rise in outsourcing and remote working opportunities is possibly one of the only bright spots among the dismal clouds cast by the COVID-19 pandemic. Many people were uninformed in the early phases of the pandemic, and many outsourcing organizations saw a drop in production. CuriosityStream.

Outsourcing 96

Outsourcing E-Commerce Nearshoring Co-Sourcing 96

Everest Group

NOVEMBER 1, 2021

Recruitment Process Outsourcing Market Suffered COVID-based Contraction of 13% in 2020, But Sharp Recovery Is Underway—Everest Group. The global Recruitment Process Outsourcing (RPO) market contracted 13% in 2020 as enterprises’ talent demand decreased substantially during the pandemic. Everest Group’s State of the Market Report.

Outsourcing 130

Outsourcing Marketing Pharmaceuticals Global Recruiting 130

Everest Group

JANUARY 5, 2023

Global leaders share their chief concerns and strategy adjustments for outsourcing in 2023 in Everest Group’s annual Key Issues survey. . The webinar deck and recording are available for complimentary download.

Outsourcing 130

Outsourcing Management Nearshoring Research 130

Mercans

MAY 16, 2021

Mercans, a leading Egypt payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published a new Egypt payroll outsourcing alert. Mercans’ Egypt Payroll Outsourcing Solutions. Download PDF: Mercans Statutory Alert Egypt – Comprehensive Health Insurance Law No.2 2 for 2018.

Payroll 75

Payroll Outsourcing Insurance BPO 75

The Scalers

SEPTEMBER 4, 2024

We often hear they fail to discern between offshoring and outsourcing — two of the most popular engagement and hiring models. Some have tried outsourcing with not-so-good results, while others are still exploring their options and don’t (really) know what route to take.

Offshoring 81

Offshoring Outsourcing Engineering Software 81

The Scalers

SEPTEMBER 10, 2021

CONTENTS What is outsourcing? What are the common problems with outsourcing? Here’s how our offshore development model is different: According to Statista , the global outsourcing market in 2019 amounted to over 92 billion dollars — and it doesn’t show signs of slowing down. What is outsourcing? Download now.

Outsourcing 84

Outsourcing Offshoring Cybersecurity Engineering 84

Everest Group

DECEMBER 16, 2022

How a Robust CXM Outsourcing Strategy Can Help Enterprises Navigate the Economic Downturn. Market Insights™ Outsourced Healthcare Claims Processing: Benefits of Transformation. The Sports Marketing Playbook is Being Rewritten! Are you Ready? Learn More. Learn More. Learn More. Learn More.

Healthcare 147

Healthcare Administrative Outsourcing Sourcing 147

AS White Global

MAY 30, 2021

Even though more and more businesses across the world are engaging in offshoring and outsourcing, many people use these terms interchangeably, unaware that there are distinct differences between the two. What is outsourcing? . In outsourcing, you’re sending tasks to a different company whose workforce is anonymous to you.

Offshoring 80

Offshoring Outsourcing Out-Tasking Reduced Costs 80

The Scalers

AUGUST 31, 2022

billion dollars worth of global outsourcing for software development, with software development accounting for the largest share. The outsourcing of such a vast industry will be fraught with cultural and technical hurdles and hidden costs. How does outsourcing compare to offshoring? What are the common problems with outsourcing?

Software 83

Software Outsourcing Offshoring Engineering 83

Everest Group

SEPTEMBER 12, 2023

Download a complimentary copy of the 2023 Everest Group ES Top 50 list and analysis The Everest Group Engineering Services Top 50 represented 82% (more than US $60 billion) of the estimated US $73 billion in total outsourced spending in 2022. The Top 5 are Encora, Globant, Endava, GlobalLogic and Softserve. between 2021 and 2022. “ES

Engineering 162

Engineering Service Research Accounting 162

Everest Group

OCTOBER 26, 2022

Top Finance and Accounting Outsourcing Services The global multi-process Finance and Accounting Outsourcing (FAO) market has continued to grow at a steady rate of approximately 10% in 2022. Our Thinking. Market Insights™ F&A Operations Transformation – an Illustrative Example for an Insurance Company.

Finance 130

Finance Accounting Outsourcing Insurance 130

The Scalers

APRIL 26, 2023

Building an in-house team is a traditional way companies build a team of developers, but two strategies have challenged this approach in recent years — outsourcing and offshore in-house teams. In-house vs outsource teams: how they differ First, let’s take a closer look at outsourcing.

Offshoring 89

Offshoring Outsourcing Collaborations Software 89

Everest Group

MAY 16, 2022

In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter. Notable Global Services Trends in Q3 2021: North America experienced a decrease in its share of outsourcing deals. About Everest Group.

Offshoring 100

Offshoring Sourcing Outsourcing Global Business Services 100

Everest Group

SEPTEMBER 13, 2022

Buyers showed a higher propensity to outsource and shifted their priorities with heightened awareness of the importance of personalized CX in driving customer acquisition and retention and creating market differentiation. They are also setting up multilingual hubs across Europe to serve the diverse language needs of this region.

Management 162

Management Service Research Analytics 162

The Scalers

NOVEMBER 20, 2024

What is the difference between offshoring, outsourcing, nearshoring, and onshoring? Outsourcing means hiring project-based professionals for temporary or short-term work. Check out our article on the key differences between offshoring, outsourcing, nearshoring and onshoring for an in-depth analysis of the topic.

Offshoring 81

Offshoring Software Engineering Nearshoring 81

Everest Group

DECEMBER 12, 2022

DOWNLOAD THE FULL REPORT Life Sciences Customer Experience Platforms (CXP) PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this research, we assess 18 life sciences CX platform providers featured on the Life Sciences Customer Experience Platforms PEAK Matrix®. Our Thinking. Learn More. Learn More. Learn More.

Analytics 147

Analytics Sales Research Marketing 147

Everest Group

JUNE 9, 2023

Learn More Events Key Issues for 2023: Rise Above Economic Uncertainty and Succeed Learn More Blog How a Robust CXM Outsourcing Strategy Can Help Enterprises Navigate the Economic Downturn Learn More What is the PEAK Matrix®?

Outsourcing 130

Outsourcing Government Marketing Research 130

Everest Group

DECEMBER 30, 2022

Buyers showed a higher propensity to outsource and shifted their priorities with heightened awareness of the importance of personalized CX in driving customer acquisition and retention and creating market differentiation. How a Robust CXM Outsourcing Strategy Can Help Enterprises Navigate the Economic Downturn. Learn More. Learn More.

Management 130

Management Service Research Outsourcing 130

Everest Group

DECEMBER 30, 2022

Buyers showed a higher propensity to outsource and shifted their priorities with heightened awareness of the importance of personalized CX in driving customer acquisition and retention and creating market differentiation. How a Robust CXM Outsourcing Strategy Can Help Enterprises Navigate the Economic Downturn. Learn More. Learn More.

Management 130

Management Service Research Outsourcing 130

Everest Group

MARCH 3, 2022

Global services executives Outsourcing services executives Virtual Roundtable Guidelines The only price of?admission?is Download Everest Group’s Risk Radar . Who should attend? is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Service 130

Service Collaborations Outsourcing Management 130

Everest Group

MAY 3, 2022

billion in 2021, with 80% of overall spend allocated in house and 20% outsourced. Engineering services spend is expected to show a 30% annual growth rate for the next four to five years, with the outsourcing growth rate stabilizing at approximately 45% by 2022. Outsourcing Landscape. About Everest Group.

Engineering 130

Engineering Marketing Service Advisory 130

Everest Group

JULY 27, 2023

The report analyzes the performance of various contingent talent and strategic solutions providers and offers: The US contingent talent and strategic solutions provider landscape The US Contingent Staffing Provider PEAK Matrix ® Assessment: Classification of 28 US IT contingent talent and strategic solutions providers into Leaders, Major Contenders, (..)

Engineering 130

Engineering Outsourcing Retail Banking 130

The Scalers

JUNE 5, 2024

You’ve heard organisations having great experiences outsourcing engineers… and others getting not-so-good results. In this article, we compare staff augmentation vs outsourcing, analyse their pros and cons, and teach you how to make the right choice. What’s the difference between staff augmentation and IT outsourcing?

Outsourcing 64

Outsourcing Offshoring Engineering Out-Tasking 64

Everest Group

OCTOBER 14, 2021

It includes an overview of the software product engineering market and an in-depth view of outsourcing in this space. outsourcing) has grown at a rate of 16% over the past year to reach approximately US$23.5 Download a complimentary abstract of the report here. The software product engineering services market (i.e.,

Engineering 130

Engineering Software Cybersecurity Nearshoring 130

CGS Inc

JANUARY 21, 2022

We asked about labor challenges and the long-term influence of Work from Home trends, how that affects outsourcing decisions and technology investments, as well as their goals moving into 2022. Download this infographic. . Business Process Outsourcing. CGS_Infographic_2022_BPO_Trends.pdf. Display Date Information. Text color.

Business Process Outsourcing 93

Business Process Outsourcing Finance Outsourcing Customer Service 93

Everest Group

JULY 5, 2022

Healthcare providers are overhauling their strategies and future-proofing their operations by becoming more receptive to outsourcing operations to alleviate cost pressures and ensure business continuity. DOWNLOAD THE FULL REPORT: Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment 2022.

Management 130

Management Healthcare Streamline Operations Analytics 130

CGS Inc

OCTOBER 1, 2021

Download this infographic. . Global Outsourcing. We pulled together a series of stats that showcase how consumers feel about support in 2021, including preferences and experience desires , as well as what companies are investing in to meet changing support expectations. CGS_Infographic_CustomerSupportDefinesBrands_2021.pdf.

Customer Support 98

Customer Support Global Outsourcing Outsourcing Customer Service 98

Everest Group

MAY 12, 2022

Everest Group predicts demand for impact sourcing will continue to rise globally, driven by spiking attrition rates, growing talent demands, and high talent costs currently being observed in the outsourcing industry. Download a complimentary abstract of the report here.

Impact Sourcing 130

Impact Sourcing Sourcing E-Commerce Research 130

Mercans

JANUARY 6, 2022

Mercans, a leading Algeria payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published Algeria’s payroll outsourcing alert. Mercans’ Algeria Payroll Outsourcing Solutions. Download PDF: Mercans Statutory Alert Algeria Tax Change. Algeria – Income Tax Rate Changes.

Payroll 52

Payroll Outsourcing BPO Regulations 52

31 West

NOVEMBER 16, 2022

A firewall scans the incoming traffic and warns you of the risk associated with downloading a new application on your system or clicking on a link from an unknown source. That’s why businesses train their employees to be cautious when downloading anything on an unapproved website. How to Use a Firewall? Here’s what may help.

Sourcing 130

Sourcing Software Outsourcing Marketing 130

Everest Group

AUGUST 23, 2023

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

Managed Services 130

Managed Services Management Service Outsourcing 130