The Scalers

MARCH 9, 2022

DOWNLOAD EBOOK. Ultimately, it’s a case of supply and demand — there’s an imbalance between the need for a digitally savvy workforce and the number of people trained and experienced in specifically required skillsets such as AI and machine learning, cloud computing, platform services, and cybersecurity, among others.

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Offshoring Engineering Right-Sizing Software 92

The Scalers

JUNE 5, 2024

You’ve heard organisations having great experiences outsourcing engineers… and others getting not-so-good results. In this article, we compare staff augmentation vs outsourcing, analyse their pros and cons, and teach you how to make the right choice. What’s the difference between staff augmentation and IT outsourcing?

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Outsourcing Offshoring Engineering Out-Tasking 64

The Scalers

FEBRUARY 9, 2022

Defining the complete scope of the project can help you and your service provider to give a more accurate estimate of offshore software development cost. When opting to outsource software development, you should expect to save not only on the developer’s salary but also on hiring, benefits, social security contributions, and overheads.

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Offshoring Software Right-Sizing Outsourcing 92

The Scalers

JANUARY 26, 2022

Understanding Offshore Development eBook. Download Ebook. China has become a familiar name in terms of software development services. The service costs per hour in China will be about €15–€35. These numbers explain why Ukraine is the chosen hub for many tech startups and outsourcing companies. What is it?

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Software Offshoring Engineering Right-Sizing 95

31 West

FEBRUARY 20, 2023

Are you looking to improve customer service ? Do you want to optimize your service desk workflows? If yes, then you must consider investing in a customer service solution. Customer service software can centralize your help desk, implement ITSM best practices, and improve employee and customer experience.

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Right-Sizing Customer Service Customer Support Sales 130

31 West

SEPTEMBER 28, 2024

Typically, a customer journey map is a table or infographic showing the contact points between a consumer, a product or service, and their path to purchase. By understanding what can be improved, you can find points of growth, like after hours call center or help desk outsourcing.

Call Center 130

Call Center Customer Service Out-Tasking Sales 130

Blue Ocean

FEBRUARY 19, 2025

On the Blue Ocean blog, we talk a lot about sourcing the right strategic partner for your outsourced customer care program. In this blog post, well explore how to effectively transition your outsourced customer care program and leverage the benefits of using a collaborative cloud-based project management platform along the way.

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Outsourcing Out-Tasking Collaborations Jobbing 52

The Scalers

JULY 6, 2022

When developing software overseas an organisation often has a few choices — to work with an offshore development company , an outsourcing vendor, or sometimes freelancers hired via an external party. An offshore development partner provides consulting services whenever the project demands excellent care for its clients and products.

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Offshoring Out-Tasking Software Engineering 87

The Scalers

JUNE 15, 2022

Understanding Offshore Development eBook. Download Ebook. Understand the difference between offshoring and outsourcing. Building an ODC requires knowing the difference between outsourcing and offshoring to fully understand the added value that offshoring brings. Your crash course on everything offshoring. What is it?

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Offshoring Co-Sourcing Engineering Outsourcing 82

The Scalers

APRIL 27, 2022

CONTENTS Offshore moves to centre stage Local obstacles to overcome “Can’t I just outsource?” Can’t I just outsource?”. However, there are issues around a lack of control and there remain concerns around quality control and engineer ‘buy in’ to the products and services being built, on a personal level. DOWNLOAD EBOOK.

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Offshoring Software Engineering Extended Teams 91

Blue Ocean

FEBRUARY 17, 2022

In the current landscape of customer service , brands must put themselves in the shoes of their end-users to stay competitive and differentiate themselves. Your outsourcer can, and should, take the lead in building the plan for your program, but you need to stay involved. But what about when crisis hits? Rethink Your Tactics.

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Outsourcing Contact Center Outsourcing Collaborations Customer Service 52

The Scalers

JUNE 1, 2022

According to a Market Analysis Report from Grand View Research, the global business software and services market size was valued at €400 billion in 2021 and is expected to expand at a compound annual growth rate (CAGR) of 11.7% Understanding Offshore Development eBook. Download Ebook. from 2022 to 2030. What is it?

Software 91

Software Offshoring Right-Sizing Engineering 91

The Scalers

OCTOBER 6, 2021

However, with the tech industry becoming increasingly saturated and software companies with innovative products and services mushrooming on every corner, this is easier said than done. Today, some of the top priorities for organizations across the globe are digital diversification and business resilience. Building Global Development Teams.

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Offshoring Engineering Administrative Sourcing 95

The Scalers

APRIL 3, 2024

Billion on offshore IT services, according to a study by IMARC. Build future-proof dev teams Discover how to scale development teams in 2023 and beyond DOWNLOAD EBOOK When should you set up an external team? So you’re thinking of extending your development team. You’re not alone. In 2023, companies around the world spent $575.2

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Extended Teams Offshoring Outsourcing Out-Tasking 89

The Scalers

APRIL 13, 2022

Putting digital products and services, software — and indeed the engineers required to facilitate it — at the heart of their business models. Adding €16bn to the economy each year , the nation is second only to the US in software service exports. DOWNLOAD EBOOK. Overcoming the UK and Irish talent crunch.

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Offshoring Nearshoring Engineering Software 74

Magellan Solutions

MAY 2, 2021

It serves as the first point of contact to introduce your service to others. So, it is critical to minimize your emails and only include necessary details like the information of your service. Therefore, they don’t want to spend too much time on the phone listening to your service. Whitepaper and eBook. Cold Calling List.

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Sourcing Sales Marketing BPO 52

Globalization Partners

AUGUST 25, 2021

But working with a trusted global outsourcing agency can ease the process. TMS also offers consulting services for organizations and start-ups looking to develop their talent mobility strategy and enable operational excellence. Download our global hiring eBook today, or take a tour of our platform to explore its features and benefits.

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Payroll Flexibility Out-Tasking Global Hiring 98

Outsource Workers

MAY 9, 2023

Benefits Of Outsourcing Content Creation Here are the main reasons to hire a content creator virtual assistant for digital marketing. Having the ability to write detailed, engaging, factual content about your service or product is vital if you want to convince the reader to part with their money.

Content Writing 52

Content Writing Sales Out-Tasking Marketing 52

SirionLabs

OCTOBER 1, 2021

eBook] Smarter Contracting for Everyone: Who Needs It, Why, And What It Can Deliver. Read this ebook to discover how the new generation of AI-powered CLM technology can help different enterprise functions overcome their contract management challenges that conventional CLM solutions have failed to address. READ MORE. [G2

Advisory 52

Advisory Outsourcing Operations Sales Finance 52

SirionLabs

OCTOBER 8, 2021

eBook] Smarter Contracting for Everyone: Who Needs It, Why, And What It Can Deliver. Read this ebook to discover how the new generation of AI-powered CLM technology can help different enterprise functions overcome their contract management challenges that conventional CLM solutions have failed to address. READ MORE. [G2

Advisory 52

Advisory Outsourcing Operations Sales Finance 52

Outsource Workers

DECEMBER 12, 2022

After hiring a virtual assistant for graphic design services, businesses quickly learn that they can’t manage without them. 13 Graphic Design Tasks You Can Outsource To A VA . This means they are unlikely to buy the service or product you are selling. . 6 – eBook Design. 1 – Logos.

Design 52

Design Out-Tasking Right-Sizing Sales 52

The Scalers

JULY 8, 2021

Outsourcing is one route, surely. If you outsource your development processes, you’re most likely going to be working with a hastily built software team for a one-off project. Understanding Offshore Development eBook. Download Ebook. When it comes to building software products and services, time is of the essence.

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Offshoring Out-Tasking Software Administrative 58

The Scalers

SEPTEMBER 18, 2024

Build a high-performing, long-term QA team At this point, you may be asking: why offshoring when I can also build a QA team through outsourcing? Unlike outsourcing , offshoring allows you to build a team of elite professionals who can support your long-term business growth. DOWNLOAD EBOOK 4. Don’t get us wrong. What is it?

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Offshoring Right-Sizing Engineering Out-Tasking 88

Outsource Workers

OCTOBER 7, 2022

Whether you’re writing an academic piece, an eBook or a blog, you have to avoid plagiarism at all costs. appeared first on Virtual Assistant Services, Hire A Real Estate VA - OutsourceWorkers. Once you recheck your content and find that it is totally unique, you can go ahead and finalize it for uploading/publishing. Conclusion.

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The Scalers

AUGUST 21, 2024

See Preqin’s case, a UK firm that transitioned from traditional outsourcing to a dedicated development team. Nearshoring: Outsourcing work to another organisation in a neighbouring country instead of to a faraway region. It’s somewhat common, as reputable development partners charge more for high-end services.

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Offshoring Nearshoring Engineering Right-Sizing 72

Blue Ocean

JULY 9, 2024

Brand loyalty is a reflection of a customer’s commitment to a relationship with a given retailer or service provider. Customer service expert Shep Hyken says that many of the convenience options such as curbside delivery, touchless service, and more would have grown prominent , even if the pandemic hadn’t happened.

Retail 59

Retail Sales Manufacturing Accounting 59

The Scalers

JULY 22, 2021

You scale without limits Offshoring vs Outsourcing What’s the downside? You can read more about the business benefits of hiring offshore developers in our blog post, ‘ 4 Reasons Why Companies Use Offshoring ‘ Understanding Offshore Development eBook. Download Ebook. Offshoring vs Outsourcing. What is it?

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Offshoring Outsourcing Engineering Operational Costs 57

Blue Ocean

MAY 13, 2021

Brand loyalty is a reflection of a customer’s commitment to a relationship with a given retailer or service provider. COVID-19 meant tightened purse strings for many households, pushing more people to seek out products and services with more bang for their buck. Availability: Limited Options Led to New Loves. Value: The New Must-Have.

Sales 52

Sales Retail Outsourcing Accounting 52

Blue Ocean

MARCH 31, 2021

What do mattress sales, wildlife populations, and peak customer service times all have in common? Backed up orders, ticket back logs, and overwhelmed websites will all lead consumers to their phones, whether it’s to make a direct phone call or to scroll through self-service options. Listen to the audio or read the article.

Sales 52

Sales Customer Service Cybersecurity Retail 52

The Scalers

NOVEMBER 17, 2020

Go from outsourced help to long-term tech teams Hire niche tech talent and set up a team abroad that feels in-house DOWNLOAD EBOOK In the table below, you can see a comparison of how offshore development partners operate versus how outsourcing partners do. Generally, very low costs relate to very low-quality services.

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Offshoring Engineering Right-Sizing Administrative 52

Blue Ocean

APRIL 30, 2021

Traditional self-service volume peaks have all changed dramatically – for many brands, consumer peak volumes shifted toward day time hours from evening hours, and pandemic insomnia brought more customers than ever to these channels in the middle of the night.

Flexibility 52

Flexibility Retail Outsourcing Service 52

SIG Speaks

JULY 30, 2021

Read this eBook to explore the five components of today's new procurement agenda. Procurement teams are often forced to rely on manual efforts or Business Process Outsourcing (BPO) to manage processes. Now is the time for procurement to seize the stage. learn more. . Smart Solutions for Agile Procurement. learn more. . Listen now.

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

Magellan Solutions

APRIL 19, 2021

Based on its rich history, telemarketing is a marketing strategy used by businesses to introduce products or services to customers over the telephone, internet, or fax. . There is a more specific service for proactive selling, which is known as telesales. They will likely have more interest in the services offered. Warm Calls.

Call Center 52

Call Center Sales Marketing BPO 52

Affirma

SEPTEMBER 3, 2021

Commonly outsourced content marketing projects a consultant can take on include: Video scripts. Learn How Our Digital Marketing Consultants Can Help You Check Out Our Marketing Consulting Services. Content marketing is designed to be moldable; created content should be valuable and engaging for your audience. Copywriting. Sales Pages.

Marketing 52

Marketing Engineering Sales Collaborations 52

The Scalers

MARCH 27, 2024

Business practices like outsourcing and offshoring — especially its modern approach known as offshoring 2.0 — are seen as excellent options for searching, hiring, and onboarding elite talent in tech hubs such as Bangalore, India. That’s when CIOs come in. It’s their responsibility to ensure a smooth cloud migration.

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Offshoring Engineering Reduced Costs Out-Tasking 52

SIG Speaks

OCTOBER 1, 2021

Read this eBook to explore the five components of today's new procurement agenda. Procurement teams are often forced to rely on manual efforts or Business Process Outsourcing (BPO) to manage processes. Now is the time for procurement to seize the stage. learn more. . Sustainable Procurement Barometer 2021. learn more. .

Co-Sourcing 40

Co-Sourcing Facilities Management Sourcing Automation 40

SIG Speaks

SEPTEMBER 1, 2021

Read this eBook to explore the five components of today's new procurement agenda. Procurement teams are often forced to rely on manual efforts or Business Process Outsourcing (BPO) to manage processes. Now is the time for procurement to seize the stage. learn more. . Sustainable Procurement Barometer 2021. learn more. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40