McKinsey & Company
APRIL 3, 2025
The growing number of export restrictions is disrupting companies market strategies and tangling their supply chains. Heres how CEOs can navigate the shifting landscape of global trade.
The Scalers
APRIL 3, 2025
Despite many developers knowing how to build and design software with Python, finding the right specialists has become a daunting task for business and tech leaders. Its not (always) a matter of the number of available Python talent per se, but rather the lack of engineers with the level of expertise, commitment, and problem-solving abilities needed to drive business growth.
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McKinsey & Company
APRIL 3, 2025
Tamar Yehoshua, president of product and technology at Glean, discusses how to embrace AI, build features that matter, and lead the change.
Microsourcing
APRIL 3, 2025
Todays eCommerce operations share much in common. They all rely on the expertise of technical wizards who can turn code into winning platforms. They all know the increasing role social media is playing in driving sales. They all live in fear of systems crashing and Page Not Found error notices.
Advertiser: Paycor
Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?
V-Soft Consulting
APRIL 3, 2025
Would you make your customers wait for a response to their query? Longer waiting times affect customer satisfaction, loyalty, and overall experience. Therefore, todays businesses are relying on automation to provide faster, better, and more efficient support experiences.
Global Expansion
APRIL 3, 2025
Online payment fraud is a growing threat to global businesses. Criminals primarily target companies involved in cross-border transactions, resulting in financial losses and reputational damage.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Premier BPO
APRIL 3, 2025
Boost CX with the Premier PRIME Framework At Enterprise Connect 2025, Salesforce unveiled its enhanced Contact Center Integration Program, signaling a major shift in the convergence of Customer Relationship Management (CRM) and Contact Center as a Service (CCaaS) platforms. By enabling deeper integrations with industry leaders like Amazon Connect , Genesys , and Five9, Salesforce is redefining how businesses deliver customer experiences.
Everest Group
APRIL 3, 2025
Join Rita N. Soni , Principal Analyst at Everest Group, for exclusive insights into research, strategy, and trends shaping the BPO industry. Gain the expertise to navigate global shifts and drive business growth in a premier BPO destination. Register Key points to explore: Cutting-edge research and strategies Gain insights into the latest research, strategies, trends, and best practices shaping the BPO industry Future-proofing business growth Learn how to navigate global market shifts with con
AS White Global
APRIL 3, 2025
Being an ASW Client Spotlight awardee means exceeding the clients expectations and, more importantly, earning their trust and respect. Khoa embodies this ideal, consistently providing excellent support to our client through his coding expertise and his steadfast responsibility to ensure timely, accurate deliverables. Learn more about his work, his inspiration, and his personal recommendation when traveling in Vietnam. 1.
Everest Group
APRIL 3, 2025
As small and medium-sized enterprisesparticularly those with annual revenues below US$5 billionaccelerate their digital transformation journeys, custom application development is becoming increasingly essential in helping them remain agile, competitive, and responsive to evolving market demands. Unlike off-the-shelf or low-code solutions, custom application development enables mid-market enterprises to build scalable, secure, and tailored applications that address specific operational needs, ind
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Perficient Digital Transformation
APRIL 3, 2025
Perficient’s experts recently attended Shoptalk Spring in Las Vegas, immersing themselves in three days of meetings and networking with brands and partners amidst the lively atmosphere of smoke-filled hallways, pulsating music, and dazzling lasers. Justin Racine, Principal of Commerce, shared his insights with CMSWire , and weve highlighted some of his key takeaways below.
Everest Group
APRIL 3, 2025
As enterprises accelerate digital transformation, custom application development remains essential to address unique business needs, modernize legacy systems, and build differentiated digital experiences. Unlike off-the-shelf or low-code solutions, custom development empowers businesses to create scalable, flexible, and secure applications tailored to their specific requirements.
CGS Inc
APRIL 3, 2025
Want the highlights from the 2025 L&D Playbook at a glance? This easy-to-scan infographic breaks down the top seven trends reshaping workplace learningfrom AI-powered personalization to strategies for measurable ROI. The fast track to inspiration includes compelling stats, actionable tips, and expert insights to help you stay ahead in the fast-changing world of learning and development.
Everest Group
APRIL 3, 2025
The Trust and Safety (T&S) industry experienced significant shifts last year. These shifts were due to a sharp rise in egregious content volumes, particularly during elections, new regulations requiring nuanced compliance strategies, and increased enterprise generative AI adoption. As a result, enterprise demand for specialized content moderation, data annotation and labeling, AI safety services, and other value-added solutions increased, but the demand for traditional moderation services ma
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The Scalers
APRIL 3, 2025
Despite many developers knowing how to build and design software with Python, finding the right specialists has become a daunting task for business and tech leaders. Its not (always) a matter of the number of available Python talent per se, but rather the lack of engineers with the level of expertise, commitment, and problem-solving abilities needed to drive business growth.
Global Help Desk Services
APRIL 3, 2025
If you manage an IT help desk team, you already know technical skills and process adherence are only part of the puzzle. Even with rock-solid workflows and perfectly crafted scripts, you probably still see friction, miscommunication, or inconsistent performance across your team. Thats because your agents arent robots theyre people with unique personalities, communication preferences, and stress triggers.
Perficient Digital Transformation
APRIL 3, 2025
When working with datasets in Excel, you might encounter situations where multiple values are stored in a single cell, separated by a newline character (added using Alt + Enter). This can make data analysis challenging. In this blog, we’ll walk you through how to split such data into separate rows using Power Query, a powerful tool within Excel for data transformation.
Mercans
APRIL 3, 2025
The prime minister of Singapore announced several planned legislative changes to family leave entitlements during the 2024 National Day Rally. The changes will introduce increased parental and shared parental leave entitlements under the Children Development Co-Savings Act (CDCA). The changes will be phased in two phases, with Phase 1 commencing on 1 April 2025 and Phase 2 on 1 April 2026.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
The Global Small Business Blog
APRIL 3, 2025
iStock/farres tariq The former Senate Republican leader, Mitch McConnell, will likely deliver the deciding vote on a resolution to block a national emergency used to justify the new tariffs on Canadian imports. Sen. Mitch McConnell privately indicated to Sen. Tim Kaine he would back the Virginia Democrats resolution to undo President Donald Trumps Canada tariffs.
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