Wed.Oct 23, 2024

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Make the World Your Customer Base by Laurel J. Delaney

The Global Small Business Blog

©iStock/Yellow duck Successful small business owners know how to master the transition from local to global. Why are so many jumping on the global bandwagon? Because it offers tremendous growth. Here are 10 reasons to prove it.

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How Redial BPO Boosts the Economy

Redial

Redial BPO plays a crucial role in driving economic growth in Tijuana, Mexicali, and Johannesburg through job creation, skills development, and local business support. Job Creation and Economic Growth In Tijuana and Mexicali, Redial provides thousands of jobs in customer service, technical support, and back-office operations. These positions offer competitive wages, allowing employees to reinvest in the local economy by spending on housing, food, and other services.

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The Real Role of a PM in Risk Management: Building Trust Beyond the Basics

Groove Technology

By Liam Ho, Project Manager at Groove Technology When people think of Project Managers (PMs) in software development, there are often a few misconceptions about our role, particularly when it comes to managing risks. I’ve heard it all before: “PMs just handle paperwork and schedules.” “They don’t really need to know about the technical stuff.” “PMs control everything; they can avoid all risks.

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How ETL Processes Enable Data-Driven Decision-Making

Premier BPO

Harnessing and leveraging data effectively is crucial for making informed decisions, driving innovation, and gaining a competitive edge. Companies that heavily rely on data and make informed decisions are increasing profits by 93%, boosting sales by 82%, and improving the speed of sales growth by 112%. 1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Governance: The Secret Sauce to Successful Corporate Initiatives

Aspirant

Ask most leaders about the key ingredients for a successful corporate initiative, and you'll often hear about the importance of clear vision, detailed planning , committed sponsorship, and ample resources. Some might even mention effective communication and change management. But it’s rare—if ever—to hear them include governance structure as a critical element of success.

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The next energy generation: Attract and recruit Gen Z talent

Airswift

The energy industry is at a crossroads. As the world transitions towards a low-carbon future, businesses are under increasing pressure to reduce their carbon footprint and invest in clean energy. It is an exciting time to be in energy, yet companies face a skills gap as a significant portion of the baby boomer workforce is set to retire in the next few years.

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Clinical Operations 2025: Adapting to Market Shifts and Provider Strategy | LinkedIn Live

Everest Group

LINKEDIN LIVE Clinical Operations 2025: Adapting to Market Shifts and Provider Strategy October 23, 2024 | 9:00 AM CDT | 10:00 AM EDT | 3:00 PM GMT | 7:30 PM IST Pharma enterprises are facing multiple challenges, including loss of exclusivity and declining R&D productivity, pushing them to rethink their clinical operations strategies. At the same time, technology advancements are transforming the clinical operations landscape, leading providers to innovate rapidly.

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Universal Design for Auditory Disabilities– Health System–Promote User Control and Customization– 5

Perficient Digital Transformation

Promote User Control and Customization: Empowering Patients in Healthcare Continuing our series on auditory disabilities in healthcare, we turn our attention to the importance of promoting user control and customization. This principle empowers patients by giving them greater control over their healthcare experience, ensuring that their unique needs and preferences are met.

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Best 8 software engineering blogs for CTOs and other tech leaders

The Scalers

Not everyone has that friend or colleague who always seems to have the best recommendations for the hottest software engineering blogs. In this article, we’re stepping into that role for you and sharing our top publications for CTOs and other tech leaders. First, we’ll provide a detailed list of five must-read CTO blogs and then, as a bonus, we’ll share other curated picks from our previous writings — including newsletters, podcasts, books, tech influencers, and more.

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How AI Insurance Recommendation Apps Personalizes Customer Experiences

V-Soft Consulting

Artificial Intelligence (AI) technology is extending its automation capabilities to businesses across various industries. Among other industries, the role of AI in insurance and banking is very impactful. AI stands at the frontline for its design and development of innovative apps that handle fraud detection, claim processing, underwriting, risk prediction, and more.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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The Synergy of AR and VR in Enhancing BPO Services.

Go4Customer

The business process outsourcing (BPO) industry has long been a cornerstone of global operations, providing companies with the resources to manage tasks efficiently. However, the rapid growth of digital transformation has pushed the industry to rethink traditional methods. The most promising advancements in recent years are Augmented Reality (AR) and Virtual Reality (VR).

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Knowledge Process Outsourcing.

Go4Customer

Knowledge Process Outsourcing.