Tue.Aug 15, 2023

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Finding Trusted Talent In New Countries

The Global Small Business Blog

©iStock/traviswolfe One of the most difficult parts of international expansion, is finding trusted talent in the new countries. Initially, Mexico City-based Grupo Shogua , which operates food and beverage, retail, and convenience stores in airports, considered hiring and training remotely to start expanding beyond Mexico City, but Nasser quickly realized it would be impossible to get new employees to understand their culture, mission, and vision without being there in person.

Retail 225
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Two Types of China Sourcing Agent You Need To Know

Sourcing Captain

When it comes to sourcing products from China, it’s important to understand the two types of China sourcing agents available in the market. These agents play a crucial role in helping businesses navigate the complexities of international trade and find reliable suppliers. Individual China Sourcing Agent VS China Sourcing Companies The first type of China sourcing agent is the individual sourcing agent.

Sourcing 130
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Unlocking Success in the Digital Age A Comprehensive Guide to IT Staffing Services

Groove Technology

IT staffing services have become increasingly popular in recent years as companies look for ways to stay competitive in the fast-paced digital age. These services provide organizations with access to skilled IT professionals who can help them meet their technology needs and drive growth. In this comprehensive guide, we will explore what IT staffing services are, the different types available, and the benefits they offer.

Service 100
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How to Connect with the Best Innovative China Sourcing Agent

Sourcing Captain

When it comes to finding the best China sourcing agent, it’s crucial to establish a strong connection that ensures a seamless partnership. With the right sourcing agent by your side, you can unlock incredible opportunities and access high-quality products from China. To connect with the best China sourcing agent, consider the following steps: 1.

Sourcing 130
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Future-Proof Your Talent Pipeline

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

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How to make a strong start as a CEO

McKinsey & Company

Seize the first year in the role as an opportunity for both personal and institutional renewal.

Finance 98
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Customizing Digital Products to Drive Higher ROI – Part 1

3Pillar Global

In today’s rapidly changing digital age, banks and financial institutions must remain up-to-date with the latest technologies. We now live in an age where customers expect that the digital products and services they use will be personalized, secure, and will deliver to their expectations. By meeting these demands, banks and financial services organizations will not only meet and exceed customer retention, but also help drive higher ROI to their bottom line.

Banking 98

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Transparent BPO’s Ninth Inclusion on Annual List of America’s Fastest-Growing Private Companies and Eighth Consecutive Year

Transparent BPO Outsourcing

Transparent BPO Recognized on 2023 Inc. 5000 List of America’s Fastest-Growing Private Companies Rockville, MD, August 15, 2023 – Today, Inc. revealed that Transparent BPO is #3127 on its annual Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in America. The list represents a one-of-a-kind look at the most successful companies […] The post Transparent BPO’s Ninth Inclusion on Annual List of America’s Fastest-Growing Private Companies and Eighth C

BPO 98
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Sustainability in packaging 2023: Inside the minds of global consumers

McKinsey & Company

Consumer sentiment on sustainability is changing as we emerge from the COVID-19 pandemic. A few common themes are clear, but views on packaging materials and environmental priorities vary by country.

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Local HTTPS for Optimizely, IIS, and Kestrel using certificates (Pt 2)

Perficient Digital Transformation

In part 1 of this two-part blog series on securing your local development with HTTPS and Self-Signed Certificates, I described how to create a local self-signed certificate. In this part, I’ll explain how to use that certificate to safeguard your development environment and make it even more similar to QA & Production. Bind the certificate to HTTPS in IIS When creating a site in IIS, you can bind the site to several protocols: http, https, ftp, etc.

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The McKinsey Crossword: McKinsey Summer Music Playlist | No. 141

McKinsey & Company

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Outsourcing to Tunisia

Worldwide Call Centers

Tunisian Call Centers have emerged as a prominent outsourcing destination over the past 10 years. Call centers in Tunisia have recently been attracting international businesses seeking cost-effective multilingual customer service solutions. This North African country boasts a strategic location, a skilled multilingual workforce, and a supportive business environment.

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Energy as Impact – REDIVIDER

RampRate

Join us on LinkedIn - Facebook - Twitter - Google Plus TonyG here. I know you thought you got rid of me out of the data center world or I left you for a sexier business, well you were both right. Back at you for something really unusual, a redefinition of Energy as Impact.

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Outsourcing to The United Kingdom

Worldwide Call Centers

Over the past two decades, UK call centres have emerged as a solid strategic option for companies across Europe, Asia, and North America. In fact, call centres in England offer very high quality agents, multilingual capabilities, and the best option for supporting the local market. As businesses strive to remain competitive and provide exceptional customer experiences, call centre outsourcing to the United Kingdom has become a popular choice to streamline processes, reduce costs, and enhance ove

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Call Center Outsourcing

Intugo

The Power of Nearshore Mexico Call Center Outsourcing: Unveiling Unparalleled Benefits In today’s rapidly evolving business landscape, call center outsourcing has emerged as a strategic approach to enhance operational efficiency, improve customer satisfaction, and drive overall growth. Among the myriad options available, nearshore outsourcing to Mexico has gained significant traction due to its unique blend of advantages that cater to the diverse needs of businesses across various industri

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Revolutionizing Hiring: Remote-Insourcing That Slashes Turnover & Training Costs!

What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 3% unwanted attrition, you train once and keep the same team for years.

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Call Centers in Germany

Worldwide Call Centers

In today’s competitive business landscape, companies are constantly seeking ways to optimize their operations, enhance customer experiences, and reduce costs. Therefore, call center outsourcing has become a popular strategy that has gained momentum over the past decade. In fact, Germany has emerged as a top destination because of robust infrastructure and excellent workforce.

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Energy as Impact from RD DoorBuster

RampRate

Join us on LinkedIn - Facebook - Twitter - Google Plus TonyG here. I know you thought you got rid of me out of the data center world or I left you for a sexier business, well you were both right. Back at you for something really unusual, a redefinition of Energy as Impact.

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Call Centers in Romania

Worldwide Call Centers

Call centers in Romania have emerged over the past 15 years as a leading outsourcing destination. In fact, our agencies have been attracting businesses from around the world seeking cost-effective services solutions without compromising on quality. Moreover, Romania’s strategic location, multilingual workforce, skilled professionals, and a favorable business environment have contributed to its rise as a preferred outsourcing location.

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Using talent mapping to break into international markets

Airswift

Discovering and retaining talent poses an increasingly difficult task in today's landscape. The duration and expenses associated with hiring have surged, while trust in the recruitment sector has waned.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Call Centers in Egypt

Worldwide Call Centers

In today’s competitive business landscape, maintaining a strong customer support system is imperative for any successful business. Hiring call centers in Egypt is one of the most effective strategies for providing multilingual support while saving over 50% compared to Europe or North America. Among the rising destinations for such outsourcing, Egypt has emerged as a preferred choice for multilingual support due to its unique blend of advantages that cater to the diverse needs of global com

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ANEXA BPO WINS GOLD AND BRONZE STEVIE® AWARDS IN 2023 INTERNATIONAL BUSINESS AWARDS®

Anexa

Winners to Be Celebrated During Event in Rome on 13 October MÉXICO CITY, MÉXICO – 14 August, 2023 – Anexa BPO was named the winner of gold and bronze Stevie® Awards in the Company of the year – Diversified Services – Large ( gold ); Company of the year – Business or Professional Services – Large ( bronze ); Communications Team of the Year ( bronze ); Customer Service Department of the year ( bronze ) categories in The 20 th Annual International Business Awards® today.

BPO 52
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Japanese Call Centers

Worldwide Call Centers

In today’s hyper-connected world, effective multilingual customer support plays a pivotal role in determining the success of any business. Many international companies are looking to provide customer support in Japanese as well as other Asian languages. However, providing seamless and efficient support in the native language can be challenging, especially for in-house operations.

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By Continuing to Challenge Herself, Ntasha Sharma Grows Her Career at Perficient

Perficient Digital Transformation

Meet Ntasha Sharma, Senior Business Consultant During her time at Perficient, Ntasha Sharma has grown her career and achieved many professional milestones. Perficient’s Growth for Everyone initiative encourages our 7,500 global colleagues to pursue their career goals and forge their own path. We believe it’s important to recognize and celebrate the unique accomplishments of our colleagues.

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No Excuses: The Definitive Guide to Managing a Remote Team

Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for

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Kenya – 2023 Statutory Changes

Mercans

Effective from 28 July 2023, the Kenyan Government has lifted the suspension barring the implementation of the 2023 Finance Act. The Finance Act of 2023 proposed the below changes to take effect from the 1 st of July 2023: Exemption of travel allowance from Personal Income Tax Travel allowances paid to an employee performing official duties if the allowance is based on the standard mileage rate approved by the Automobile Association of Kenya.

Finance 40
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Celebrating India’s Independence Day on Aug 15th

Perficient Digital Transformation

This August 15th will mark the 77th anniversary of India’s independence, which is celebrated with pride across India and by Indian citizens all over the world. Every year on 15th August, the streets of India are adorned with the tricolors of the national flag as the country celebrates its day of independence. What is the significance behind celebrating August 15th?

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Celebrating India Independence Day at our workplace

Perficient Digital Transformation

As India gears up to celebrate its 76th Independence Day on August 15, 2023, our workplace in Bangalore, India was filled with excitement and pride. This year’s celebration holds special significance as it coincides with an engaging Townhall Meeting and a visit of MDs & CAMs from Hyderabad and Chennai. Colleagues came together in unity with tricolor dress codes, adorning our office with tricolor decorations and rangoli, symbolizing the rich cultural diversity that defines our nation.