Blue Ocean
DECEMBER 2, 2024
This blog post has consistently ranked as one of our most popular year after year. The insight about exceptional customer service and the customer experience is still rock solid, and so we decided to revisit the article entering 2025. When it comes to customer experience , there’s a lot of cross-over between the hospitality industry and the contact center industry.
Globalization Partners
DECEMBER 2, 2024
Humanity versus artificial intelligence — we love it in the movies. However, as technology advances and takes on real-world applications, the narrative is shifting. It’s no longer a rivalry. Now, it’s about humanity being empowered by AI.
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Perficient Digital Transformation
DECEMBER 2, 2024
Hello Trailblazers! Salesforce offers a range of reporting formats to help businesses understand and analyze their data. Among these, Joined Reports stand out as one of the most powerful reporting tools. They allow users to combine and compare data across multiple report types and objects within a single report. In this blog, we’ll explore what joined reports are and when to use them, and provide a step-by-step guide to creating and customizing a joined report in Salesforce.
Everest Group
DECEMBER 2, 2024
INVITE ONLY From Concept to Value: Strengthening GCCs Through Innovation December 2, 2024 | 9:00 am – 12:00 pm IST Facilitated by Everest Group This in-person roundtable will focus on how GCCs are strengthening their value proposition by fostering an innovation-driven mindset to drive impact and growth for enterprises. Key themes to be discussed include: The evolving role of innovation teams within GCCs in driving business, service, and product transformation Best practices for scaling and su
Advertiser: Paycor
HR leaders can use this calendar from Paycor to track important HR and payroll tax dates. The 2025 calendar includes: Tax filing dates Federal reporting deadlines Bank holidays Links to relevant tax forms …and more! Get your 2025 HR calendar today!
Perficient Digital Transformation
DECEMBER 2, 2024
The Salesforce Winter ’25 Release unveils an exciting feature for developers: Local Dev (Beta). This cutting-edge tool allows developers to create Lightning Web Components (LWCs) with a real-time preview of their Lightning app or Experience Cloud site using the Lightning Web Runtime. With Local Dev, code changes are instantly reflected in the browser, streamlining the development process and boosting productivity.
CGS Inc
DECEMBER 2, 2024
12/02/2024 In this Forbes article highlighting strategies businesses can adopt to guard against a potential tariff-related supply chain crisis, Paul Magel advises businesses to bring in inventory ahead of tariff impositions and to diversify supply chains by exploring domestic or near-shore production. Paul also underscores the importance of resilience, strategic planning, and leveraging technology to navigate and capitalize on the evolving trade landscape.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Offshore India Data Entry
DECEMBER 2, 2024
Today, data plays a crucial role in guiding a business to its success. As a result, organizations have recognized the valuable role of data in a business’s success and are continuously incorporating methods to improve their data management. Whether it’s small-scale businesses or multinational corporations, companies invest in data entry for their long-term success.
Perficient Digital Transformation
DECEMBER 2, 2024
Intelligence is the new currency of business – the ability to transform raw data into actionable insights isn’t just a competitive advantage, it’s a strategic imperative. Organizations are rapidly discovering that enterprise intelligence is the key to unlocking unprecedented business value, driving decision-making, and creating transformative experiences.
inDinero
DECEMBER 2, 2024
This article is a primer for founders without finance backgrounds who want a sense of what should be on their minds when developing a financial plan for their SaaS startup. There are plenty of free spreadsheet templates online, but without an understanding of how or why to customize them, they aren’t particularly useful. It’s like the difference between copying someone else’s homework and doing it yourself.
Everest Group
DECEMBER 2, 2024
Remember IT Service Management (ITSM)? If you’re already yawning and imagining that it’s all about filing tickets and fixing issues, then think again. Those days are long gone. ITSM today, is a proactive powerhouse—no longer just designed for ‘managing information technology (IT)’, but empowering IT. Reach out to discuss this topic in depth. In the past few years, ITSM has evolved from reactive troubleshooting to proactive problem-solving, aiming to proactively resolve issues before they arise.
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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
The Global Small Business Blog
DECEMBER 2, 2024
©iStock/thitivong What's affecting me, my clients, my colleagues and other global small business owners: The global impact of Trump tariffs. Global supply chain connectivity remains high, according to a Chinese report. Quote of the week: “Continuous improvement is better than delayed perfection.” – Mark Twain. Top concern of global supply chain leaders: tariffs and trade barriers.
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