Thu.Jun 06, 2024

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API’d Like to Talk to You: A Dive into the OpenAI Assistant API

Perficient Digital Transformation

Recently, I’ve had time to sit down and wade into the my own little area of the digital Wild West, that being AI integration. With the explosion of AI, I wanted to give my apps the ability to tap into that vast potential. While it seems like every tech giant, startup, and their mother is putting out an AI these days, I had to settle on one that I would develop against.

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The Revenue Cycle Playbook: 7 Opportunities to Modernize the Healthcare Payment Ecosystem

3Pillar Global

Submitting and paying claims is the financial underpinning of the U.S. healthcare system and shapes every other aspect of the industry. This playbook identifies the 7 key opportunities to modernize Revenue Cycle and Claims Management processes to reduce administrative costs, foster competitiveness, and elevate strategic priorities.

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Podcast Playback: New Work Models that Work for us All

Globalization Partners

From project-based workers to full-time employees and everything in between, today’s workforce is more diverse than ever. So the question is: How can companies adapt their work models to work for everyone?

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Boost Efficiency: The 5 Key Pillars of Contact Center Excellence

Working Solutions Outsourcing

As technology continues to evolve at a rapid pace, the role of contact centers has become more critical than ever for businesses. Once you’ve identified the need for a customer service center for your company, it’s essential to ensure you have all the necessary components to effectively meet your goals.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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Flywheels and why it matters with Snowflake

Perficient Digital Transformation

Reflecting on Summit At the Snowflake Summit, a strong commitment to AI was emphasized. Both Snowflake and NVIDIA have made strides in building their AI capabilities. The rise of AI, particularly generative AI, has been a prominent topic at cloud tech conferences over the past year. As a former Snowflake employee and current customer, I’m intrigued by the potential of AI.

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Boost Efficiency: The 5 Key Pillars of Contact Center Excellence

Working Solutions Outsourcing

As technology continues to evolve at a rapid pace, the role of contact centers has become more critical than ever for businesses. Once you’ve identified the need for a customer service center for your company, it’s essential to ensure you have all the necessary components to effectively meet your goals.

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New Capability to Harness Advanced SciTech for Your Company’s Competitive Advantage | Blog

Everest Group

How can you reduce the level of uncertainty and risk as you drive innovation and growth and disrupt your competitors in today’s changing market dynamics and emerging technologies? For instance, how could the arrival of a disruptive technology such as viable sodium-ion batteries strategically impact your company? What if your company could stay intimately aware of emerging technologies in sci-tech fields and assess their potential impact on your company’s products, services, and operations so tha

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Innovate or stagnate: how offshoring empowers organizations to embrace digital change

Microsourcing

There is a lot to like about digital innovation. Technologies such as artificial intelligence (AI) , robotic process automation (RPA) and the Internet of Things (IoT) are enhancing how organizations operate and helping deliver levels of customer experience that were once unimaginable. There is a reason global spending on digital transformation is tipped to reach $3.9 trillion by 2027 1 and that is because businesses know innovation is the key to staying ahead of competitors.

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The power of extension: how offshore teams enhance local workforce dynamics

Microsourcing

Picture this: a local team is grappling with tight deadlines or perhaps they lack the specialist expertise needed to push a critical project over the line. It's a common scenario that organizations face daily. Now, imagine having a team of skilled professionals halfway around the world ready to step in and bridge the gap.