The Global Small Business Blog
OCTOBER 12, 2023
©iStock/aiisha5 The Washington State Department of Commerce again tops the list of states awarded funding from the U.S. Small Business Administration (SBA) to help state small businesses grow through exporting. Washington’s $1 million State Trade Expansion Program (STEP) grant is the largest awarded from a total $20 million to 49 states in this 11th year of the program.
Everest Group
OCTOBER 12, 2023
Robotic Process Automation (RPA) – Technology Provider Landscape The post-pandemic era marks a pivotal period for organizations worldwide as they grapple with the challenges of a global economic slowdown, geopolitical complexities, supply chain disruptions, and ongoing talent shortages. In the face of these multifaceted challenges, corporate leaders are increasingly turning to automation as a strategic lever to not only weather the storm but also emerge stronger and more resilient.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
McKinsey & Company
OCTOBER 12, 2023
Dr. Rajiv J. Shah explains why building a global community is key to unlocking solutions to the world’s greatest problems.
Everest Group
OCTOBER 12, 2023
ON-DEMAND WEBINAR Using OKRs for Your Sustainability Goals: It’s Time to Drive Meaningful Change WATCH THE WEBINAR ON-DEMAND As enterprises become more sustainability-driven, traditional approaches to measuring success, such as Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), are no longer practical methods for determining objectives and measurable outcomes for pressing sustainability issues – like climate change and inequity.
Advertiser: Paycor
Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?
Perficient Digital Transformation
OCTOBER 12, 2023
As the IT industry has increasingly started embracing containerization, it has become a cornerstone of modern software development. Sitecore is not an exception. Sitecore announced official support for containers from the version 10 initial release. Since then all of us have started using Docker Desktop to run Sitecore’s containerized solution.
Everest Group
OCTOBER 12, 2023
Understand how various technological elements work together to facilitate the effective delivery of comprehensive home-based care services.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Everest Group
OCTOBER 12, 2023
Home-based healthcare is gaining relevance within the healthcare industry. Learn how it varies by type of care in Everest Group's latest report.
McKinsey & Company
OCTOBER 12, 2023
Johannes-Tobias Lorenz outlines how European companies can move early, raise their digital ambitions and create growth.
Everest Group
OCTOBER 12, 2023
Infosys (INFY.NS) cut the upper end of its annual revenue forecast on October 12, raising concerns about near-term demand for services provided by the US$245 billion Indian information technology sector. The No.2 Indian software services exporter said it now sees full-year revenue growth at 1-2.5% excluding foreign exchange volatility, versus a prior view of 1-3.5%.
Mattsen Kumar
OCTOBER 12, 2023
As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions. Third-party vendors and service providers can manage client requests, policies, and brand voices for quality customer satisfaction.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Everest Group
OCTOBER 12, 2023
Learn why GBS organizations should use programmatic approach in change management and how this 12-step program will assist in it.
IBM Services
OCTOBER 12, 2023
Organizations with a firm grasp on how, where , and when to use artificial intelligence (AI) can take advantage of any number of AI-based capabilities such as: Content generation Task automation Code creation Large-scale classification Summarization of dense and/or complex documents Information extraction IT security optimization Be it healthcare, hospitality, finance , or manufacturing, the beneficial use cases of AI are virtually limitless in every industry.
Everest Group
OCTOBER 12, 2023
Learn how impactful 2023 has been for the GBS market and what were the specific numbers in offshore/nearshore locations.
IBM Services
OCTOBER 12, 2023
Early iterations of the AI applications we interact with most today were built on traditional machine learning models. These models rely on learning algorithms that are developed and maintained by data scientists. In other words, traditional machine learning models need human intervention to process new information and perform any new task that falls outside their initial training.
Advertisement
What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 3% unwanted attrition, you train once and keep the same team for years.
Everest Group
OCTOBER 12, 2023
Learn how GBS model expanded in the 2023 market and how new centers, transformation and digital capabilities contributed in the expansion.
Perficient Digital Transformation
OCTOBER 12, 2023
Almost anyone attending XM Cloud sessions at SUGCON North America earlier saw GraphQL queries as a part of such presentations. For mature headless developers getting through each query requires some amount of time, while for newbies that “user-friendly” syntax stands as an unreachable barrier. Once in the past, I failed to find any good article about this without any doubt great query language – some of them were way too excessive while others missed out on a lot of basics.
IBM Services
OCTOBER 12, 2023
IBM recently gathered with our services partners, some of the world’s most prominent consultancies and systems integrators, to discuss AI for business at the IBM Global Systems Integrators and Consultancy Exchange event in New York. On the front-line guiding client technology decisions, our services partners are crucial to the IBM Ecosystem and our success.
SPD Load
OCTOBER 12, 2023
In today’s hyper-competitive job market, hiring the right talent is paramount for an organization’s success. The process of finding, evaluating, and selecting.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Zinnov
OCTOBER 12, 2023
Global Capability Centers (GCCs) or Captive Centers as they were once known as, are the offshore delivery centers of global companies, that are owned, operated, and managed as subsidiaries – often in a low-cost, talent-rich location. As companies’ globalization journeys have evolved, so have these Captive Centers, which have transformed into Global In-house Centers (GICs) or Global Capability Centers (GCCs).
Perficient Digital Transformation
OCTOBER 12, 2023
Perficient is committed to advancing STEM education, improving the health and well-being of others, and making a difference in the community. Through our Bright Paths Program , in partnership with Strayer University’s Hackbright Academy and DevMountain, we’re providing relevant learning experiences that prepare students for the tech workforce. The fully funded 16-week custom coding bootcamp offers an incredible opportunity for students to receive first-hand experience with a broad spectrum of co
Jonajo Blog
OCTOBER 12, 2023
User research is a key component to help you create user-friendly products. It helps drive the design process to understand consumer needs, behaviors, and motivations. To make sure users have a clear understanding and a good experience using the product we need to analyze their expectations and how they are being met. Here are some ways to integrate user research into the design process: User Research When Benchmarking When we start the design process it is important to assess our competitors an
Wirtek
OCTOBER 12, 2023
We're excited to unveil our newest office in Cluj-Napoca, a development closely aligned with our Accelerate25XL growth plan. This office is an important building block as we continue to expand and strive for success.
Advertisement
Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for
Intugo
OCTOBER 12, 2023
Business process outsourcing in Mexico What is business process outsourcing in Mexico (BPO)? Business process outsourcing in Mexico (BPO) is a business practice in which an organization hires an external service to perform an essential business task. Typically, an organization first identifies a process necessary for its operations but not part of its core value proposition in the marketplace.
Unosquare
OCTOBER 12, 2023
The proliferative shift towards cloud-based infrastructures has precipitated a high demand for cloud engineers. The tech industry entrusts these professionals with the formidable tasks of managing intricate cloud systems that are pivotal in optimizing organizational operations, reducing expenditures, and enhancing scalability and agility. This blog post traces the complicated facets of cloud engineering, encapsulating the roles, requisites, specializations, and the indelible impact of these prof
UnaTerra
OCTOBER 12, 2023
In today’s corporate landscape, where diversity, equity, and inclusion are championed, the prevalence of workplace harassment still casts a long shadow. A recent survey has shed light on a disheartening reality: nearly 40% of employees lack confidence in the thoroughness of workplace harassment investigations. This alarming statistic not only highlights the persisting issue of harassment […] The post US: Why are employee not confident of thorough investigation in workplace harassment
SirionLabs
OCTOBER 12, 2023
Read on to learn the top 14 most actionable contract negotiation strategies you can apply immediately to maximize value in enterprise agreements.
Advertiser: Paycor
The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!
Perficient Digital Transformation
OCTOBER 12, 2023
In our previous blog post, “ Coveo Headless Library Integration with OPENUI5 Framework: Development Environment Setup – Phase I , ” we started the integration between Coveo Headless and OpenUi5. Coveo Headless is a search and relevance platform, and OpenUI5 is a dynamic UI framework for web application development. Phase I establishes the foundation for what we’re about to explore in this Phase II edition, so if you haven’t had a chance to read it, we highly recommend doing so.
SirionLabs
OCTOBER 12, 2023
Navigate the complex CLM vendor landscape with this Gartner® Magic Quadrant™ guide. Discover how to make informed tech purchasing decisions using this renowned analyst report.
Perficient Digital Transformation
OCTOBER 12, 2023
In this blog, we will explore how to integrate Coveo Headless, a powerful search and relevance platform, with OpenUI5, a popular UI framework for building web applications. As search functionality becomes increasingly crucial for modern applications, this integration will allow us to create an advanced search experience within OpenUI5 projects. Introduction Coveo Headless is a search and relevance platform that offers a set of APIs to build tailored search experiences.
Magellan Solutions
OCTOBER 12, 2023
Fun fact: 71% of clients will suggest a business if they had a good experience with their services? In today’s business environment, impressing customers isn’t just a perk. It’s becoming a strategic necessity to outperform their competitors. However, captivating your customer’s interest is not as simple as it might seem. One of the ways companies achieve customer service excellence is by providing a responsive, empathetic platform and this is what inbound customer support services aim for.
Advertisement
The BPO game has changed. This is your playbook to crush the competition and lead the charge. Scale smarter, secure compliance like a pro, and become the BPO partner clients can’t live without. Download this new playbook to learn 7 winning strategies to transform your BPO: Automation becomes the ultimate advantage Leveraging remote and hybrid work as strategic advantages Data privacy and compliance as the ultimate differentiators Going beyond vendor status to become an indispensable strategic al
Expert insights. Personalized for you.
248 
Let's personalize your content