The Global Small Business Blog
OCTOBER 12, 2023
©iStock/aiisha5 The Washington State Department of Commerce again tops the list of states awarded funding from the U.S. Small Business Administration (SBA) to help state small businesses grow through exporting. Washington’s $1 million State Trade Expansion Program (STEP) grant is the largest awarded from a total $20 million to 49 states in this 11th year of the program.
Perficient Digital Transformation
OCTOBER 12, 2023
As the IT industry has increasingly started embracing containerization, it has become a cornerstone of modern software development. Sitecore is not an exception. Sitecore announced official support for containers from the version 10 initial release. Since then all of us have started using Docker Desktop to run Sitecore’s containerized solution.
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Mattsen Kumar
OCTOBER 12, 2023
As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions. Third-party vendors and service providers can manage client requests, policies, and brand voices for quality customer satisfaction.
IBM Services
OCTOBER 12, 2023
Organizations with a firm grasp on how, where , and when to use artificial intelligence (AI) can take advantage of any number of AI-based capabilities such as: Content generation Task automation Code creation Large-scale classification Summarization of dense and/or complex documents Information extraction IT security optimization Be it healthcare, hospitality, finance , or manufacturing, the beneficial use cases of AI are virtually limitless in every industry.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Everest Group
OCTOBER 12, 2023
Robotic Process Automation (RPA) – Technology Provider Landscape The post-pandemic era marks a pivotal period for organizations worldwide as they grapple with the challenges of a global economic slowdown, geopolitical complexities, supply chain disruptions, and ongoing talent shortages. In the face of these multifaceted challenges, corporate leaders are increasingly turning to automation as a strategic lever to not only weather the storm but also emerge stronger and more resilient.
IBM Services
OCTOBER 12, 2023
Early iterations of the AI applications we interact with most today were built on traditional machine learning models. These models rely on learning algorithms that are developed and maintained by data scientists. In other words, traditional machine learning models need human intervention to process new information and perform any new task that falls outside their initial training.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Perficient Digital Transformation
OCTOBER 12, 2023
Almost anyone attending XM Cloud sessions at SUGCON North America earlier saw GraphQL queries as a part of such presentations. For mature headless developers getting through each query requires some amount of time, while for newbies that “user-friendly” syntax stands as an unreachable barrier. Once in the past, I failed to find any good article about this without any doubt great query language – some of them were way too excessive while others missed out on a lot of basics.
IBM Services
OCTOBER 12, 2023
IBM recently gathered with our services partners, some of the world’s most prominent consultancies and systems integrators, to discuss AI for business at the IBM Global Systems Integrators and Consultancy Exchange event in New York. On the front-line guiding client technology decisions, our services partners are crucial to the IBM Ecosystem and our success.
SPD Load
OCTOBER 12, 2023
In today’s hyper-competitive job market, hiring the right talent is paramount for an organization’s success. The process of finding, evaluating, and selecting.
Zinnov
OCTOBER 12, 2023
Global Capability Centers (GCCs) or Captive Centers as they were once known as, are the offshore delivery centers of global companies, that are owned, operated, and managed as subsidiaries – often in a low-cost, talent-rich location. As companies’ globalization journeys have evolved, so have these Captive Centers, which have transformed into Global In-house Centers (GICs) or Global Capability Centers (GCCs).
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Everest Group
OCTOBER 12, 2023
Understand how various technological elements work together to facilitate the effective delivery of comprehensive home-based care services.
Perficient Digital Transformation
OCTOBER 12, 2023
Perficient is committed to advancing STEM education, improving the health and well-being of others, and making a difference in the community. Through our Bright Paths Program , in partnership with Strayer University’s Hackbright Academy and DevMountain, we’re providing relevant learning experiences that prepare students for the tech workforce. The fully funded 16-week custom coding bootcamp offers an incredible opportunity for students to receive first-hand experience with a broad spectrum of co
Everest Group
OCTOBER 12, 2023
Home-based healthcare is gaining relevance within the healthcare industry. Learn how it varies by type of care in Everest Group's latest report.
Jonajo Blog
OCTOBER 12, 2023
User research is a key component to help you create user-friendly products. It helps drive the design process to understand consumer needs, behaviors, and motivations. To make sure users have a clear understanding and a good experience using the product we need to analyze their expectations and how they are being met. Here are some ways to integrate user research into the design process: User Research When Benchmarking When we start the design process it is important to assess our competitors an
Advertiser: Paycor
The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.
Everest Group
OCTOBER 12, 2023
Infosys (INFY.NS) cut the upper end of its annual revenue forecast on October 12, raising concerns about near-term demand for services provided by the US$245 billion Indian information technology sector. The No.2 Indian software services exporter said it now sees full-year revenue growth at 1-2.5% excluding foreign exchange volatility, versus a prior view of 1-3.5%.
Wirtek
OCTOBER 12, 2023
We're excited to unveil our newest office in Cluj-Napoca, a development closely aligned with our Accelerate25XL growth plan. This office is an important building block as we continue to expand and strive for success.
Everest Group
OCTOBER 12, 2023
Learn why GBS organizations should use programmatic approach in change management and how this 12-step program will assist in it.
Intugo
OCTOBER 12, 2023
Business process outsourcing in Mexico What is business process outsourcing in Mexico (BPO)? Business process outsourcing in Mexico (BPO) is a business practice in which an organization hires an external service to perform an essential business task. Typically, an organization first identifies a process necessary for its operations but not part of its core value proposition in the marketplace.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Everest Group
OCTOBER 12, 2023
Learn how impactful 2023 has been for the GBS market and what were the specific numbers in offshore/nearshore locations.
Unosquare
OCTOBER 12, 2023
The proliferative shift towards cloud-based infrastructures has precipitated a high demand for cloud engineers. The tech industry entrusts these professionals with the formidable tasks of managing intricate cloud systems that are pivotal in optimizing organizational operations, reducing expenditures, and enhancing scalability and agility. This blog post traces the complicated facets of cloud engineering, encapsulating the roles, requisites, specializations, and the indelible impact of these prof
Everest Group
OCTOBER 12, 2023
Learn how GBS model expanded in the 2023 market and how new centers, transformation and digital capabilities contributed in the expansion.
UnaTerra
OCTOBER 12, 2023
In today’s corporate landscape, where diversity, equity, and inclusion are championed, the prevalence of workplace harassment still casts a long shadow. A recent survey has shed light on a disheartening reality: nearly 40% of employees lack confidence in the thoroughness of workplace harassment investigations. This alarming statistic not only highlights the persisting issue of harassment […] The post US: Why are employee not confident of thorough investigation in workplace harassment
Advertiser: Paycor
In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.
SirionLabs
OCTOBER 12, 2023
Read on to learn the top 14 most actionable contract negotiation strategies you can apply immediately to maximize value in enterprise agreements.
Perficient Digital Transformation
OCTOBER 12, 2023
In our previous blog post, “ Coveo Headless Library Integration with OPENUI5 Framework: Development Environment Setup – Phase I , ” we started the integration between Coveo Headless and OpenUi5. Coveo Headless is a search and relevance platform, and OpenUI5 is a dynamic UI framework for web application development. Phase I establishes the foundation for what we’re about to explore in this Phase II edition, so if you haven’t had a chance to read it, we highly recommend doing so.
SirionLabs
OCTOBER 12, 2023
Navigate the complex CLM vendor landscape with this Gartner® Magic Quadrant™ guide. Discover how to make informed tech purchasing decisions using this renowned analyst report.
Perficient Digital Transformation
OCTOBER 12, 2023
In this blog, we will explore how to integrate Coveo Headless, a powerful search and relevance platform, with OpenUI5, a popular UI framework for building web applications. As search functionality becomes increasingly crucial for modern applications, this integration will allow us to create an advanced search experience within OpenUI5 projects. Introduction Coveo Headless is a search and relevance platform that offers a set of APIs to build tailored search experiences.
Advertiser: ZoomInfo
As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.
Magellan Solutions
OCTOBER 12, 2023
Fun fact: 71% of clients will suggest a business if they had a good experience with their services? In today’s business environment, impressing customers isn’t just a perk. It’s becoming a strategic necessity to outperform their competitors. However, captivating your customer’s interest is not as simple as it might seem. One of the ways companies achieve customer service excellence is by providing a responsive, empathetic platform and this is what inbound customer support services aim for.
Perficient Digital Transformation
OCTOBER 12, 2023
Recently, Perficient digitally transformed for success by migrating to Oracle Cloud HCM. To share our story, we invited key stakeholders Andrea Lampert, Michael Zucker, Cathie Meyers, and Mike Grennier to join a panel discussion moderated by Stuart Massey, principal of our Oracle ERP practice. As Vice President of People, Andrea is responsible for working across the company to support business goals by driving the implementation of strategic people objectives reflecting Perficient’s commit
SIG Speaks
OCTOBER 12, 2023
SIG University Certified Sourcing Professional (CSP) program graduate Lauren Redden shares an excellent essay on the power of AI to transform the smart sourcing industry, in balance with the potential risks that companies must evaluate in employing more intelligent automation into their processes. One of the lessons that I found most interesting in the Certified Sourcing Professional Program through SIG University was in Week 4 regarding Artificial Intelligence (AI).
Perficient Digital Transformation
OCTOBER 12, 2023
When paving your career path, it’s important to find something you love that doesn’t feel like work. Living in Detroit, also known as “Motor City,” long-time industry veteran of the automotive space, Keith “KT” Tomatore fully embodies this sentiment as Perficient’s Global Automotive Lead. KT is a transformational automotive leader who propels global companies toward new heights through digital solutions that deliver hypergrowth and minimize disruption.
Speaker: Speakers:
HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?
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