November, 2024

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How Workforce Trends Are Shaping Global Teams in 2025

Global Expansion

The workplace continues to change as we look forward to 2025. This year saw mass layoffs across industries while new AI software added to employees' fears of losing their jobs.

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Global Hiring Growth: How an Employer of Record Can Help

Global Expansion

Global job openings are growing. Find out how an Employer of Record makes hiring easier and helps businesses expand smoothly.

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Is Your Global Strategy Focused on the Wrong Things?

The Global Small Business Blog

©iStock/metamorworks In today’s ultra-competitive business climate, companies expanding their global footprint need to manage resources efficiently and base their plans on validated options so goals are achieved and expectations are met. Some questions to ask yourself: Is your leadership aligned from the onset? Are you seeing the big picture and thinking holistically?

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Ways To Make Customer Service Better In 2025

31 West

Revise your customer service strategy to satisfy contemporary demands, including AI and customization to improve interactions. These suggestions guarantee that you remain competitive whether you’re leading a team, working on the front lines, or concentrating on company-wide development. Why Excellent Customer Service is Crucial? Since your clients are the lifeblood of your company, it is essential that they constantly feel appreciated, helped, heard, and secure while they are interacting w

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HR’s Complete 2025 Calendar of Important Dates

HR leaders can use this calendar from Paycor to track important HR and payroll tax dates. The 2025 calendar includes: Tax filing dates Federal reporting deadlines Bank holidays Links to relevant tax forms …and more! Get your 2025 HR calendar today!

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From Manual to Automated: Migrating Legacy Systems with Databricks

Groove Technology

By Daniel Nguyen, Software Engineer at Groove Technology I’ve been working as a software engineer for a while now, and I’ve learned that some of the most rewarding challenges come from modernizing old, clunky systems that are well past their expiration date. Recently, I had the chance to work on a project that required migrating a legacy system—one that involved manual data transfers, constant monitoring, and the constant fear of data loss.

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How to compare Employer of Record services

Airswift

The importance of comparing EOR services Are you considering an Employer of Record (EOR) service provider to outsource your Human Resources functions? For many small—to mid-size businesses experiencing growth, outsourcing can help them scale their activities during expansion, especially if they plan to set up a business in a foreign country. Selecting the right solutions is essential to your success, and like any product or service in the market, there is much to choose from.

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ServiceNow Licensing Options: Which Model is Right for Your Organization?

V-Soft Consulting

ServiceNow is a cloud-based integration platform that can help businesses standardized, streamline, and automated IT services and operations. Before deploying ServiceNow applications, it is important for organizations to have a better understanding of what types of ServiceNow licensing models best fit their needs to optimize ROI.

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Today in Global Small Business: Honoring Our Nation's Veterans

The Global Small Business Blog

©iStock/Cunaplus_M.Faba What's affecting me, my clients, my colleagues and other global small business owners: In respect and recognition of the contributions our veterans and their families, caregivers, and survivors have made to the cause of peace and freedom around the world, the Congress has provided (5 U.S.C. 6103(a)) that November 11 of each year shall be set aside as a legal public holiday to honor our Nation's veterans.

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Team Abbott Insurance Brokers: High-Level Accuracy that Powers Success

AS White Global

This awesome team from ASW Philippines has embraced our core values as they continue to learn, improve, and work together to provide accurate data processing. Discover how they overcome challenges and build a positive working relationship with a supportive client partner. Team members: Cedrick Mariano – Data Processing Assistant Flerida Sulla – Data Processing Assistant Hercy Bautista – Data Processing Assistant Leopoldo Lanzador – Business Process Support 1.

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5 Stages of a Software Outsourcing Project: A Complete Guide

Groove Technology

The “Stages a Software Outsourcing Project” refers to the essential phases in managing a software development project through external partnerships. These stages guide companies through setting clear project goals, choosing suitable outsourcing models, establishing communication, conducting quality assurance, and managing deployment and maintenance.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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How to explain a career break in your cover letter

Airswift

Common reasons for a career break There are several valid reasons why you may need to take a break from your career for months or even years at a time. Perhaps you need to care for a child or family member, take a break to travel, volunteer for a worthy cause, or work on a personal project.

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The Emotional Conclusion : Project Estimating (Part 4)

Perficient Digital Transformation

This post is the third in a series of four about estimating project hours. Part 1: Sandbagging & Lowballing Part 2: Dependencies & Creep Part 3: Assumptions & Uncertainty Part 4: The Emotional Conclusion The emotional finale is here! Don’t worry, this isn’t about curling up in a ball and crying – we’ve already done that. This final installment of my series on project estimating is all about navigating the emotions of everyone involved and trying to avoid frustration.

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7 Reasons Why Nearshoring Beats Offshoring

WebCreek

In the world of outsourcing software development, you never lack options. But only one strategy brings the efficiency that companies desire, with the savings that outsourcing promises, at the quality that customers demand. Here are 7 reasons why more companies choose Nearshoring over any other outsourcing strategy, and why you’ll want to choose it, too. […].

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Would US Tariffs End or Even Reverse the Era of Trade Liberalization?

The Global Small Business Blog

©iStock/MikeVanSchoonderwait Would US tariffs end or even reverse the era of trade liberalization begun in the 1980s? Perhaps not, according to Walter Frick for Bloomberg. Bloomberg Economics’ model of Trump’s proposed tariffs expects that other countries will offset most of their lost trade with the US simply by trading more with each other. That points to the possibility that globalization could keep on humming — just without the US at its center.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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The Thanksgiving Turducken Effect & Hiring the Right People

Eclaro

Thanksgiving traditions are as varied and distinct as the families and individuals celebrating the holiday. We love how time-honored aspects are constantly intermingled with new and interesting elements, making each year a unique celebration. So while we’re still working on an ECLARO balloon for the Macy’s Thanksgiving Day parade, there are Thanksgiving traditions that deserve a moment in the spotlight today.

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How to Choose The Right Software Outsourcing Company: Key Considerations and Tips

Groove Technology

If you're looking to outsource software development effectively, this article is tailored to help you navigate the challenges and complexities of choosing the right partner. Selecting a reliable software development company can be overwhelming due to the numerous options and factors to consider. Common challenges include assessing technical expertise, ensuring communication compatibility, and navigating pricing models and contract terms.

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The importance of cultural awareness in international business

Airswift

Why is cultural awareness important for international business? Technology and globalisation have made global expansion far more accessible for businesses worldwide over the past decade.

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Intelligently Automating Prior Authorization to Build Consumer Trust in Healthcare

Perficient Digital Transformation

Healthcare leaders are engaging us in a variety of discussions to explore intelligent automation’s role for complex business challenges, ranging from efforts to enhance consumer trust and use artificial intelligence (AI) in effective ways, to navigating change that comes with prior authorization mandates. This series shares key insights coming from those discussions.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Custom TMS is Moving the Logistics Industry Forward

WebCreek

An expanding digital environment has transformed the buyer’s journey in every niche and industry. With this change, consumer expectations have evolved. Shipping services have likewise adapted to meet an instant and customized international shopping experience. However, the increasingly complex global environment makes data analytics and proactive risk management necessary protocols in the Logistics Industry.

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Why Is It Called Black Friday in the United States?

The Global Small Business Blog

©iStock/Mervana The holiday shopping season is about to be in full swing upon the arrival of Black Friday today, with big sales ahead of Christmas marking the busiest shopping time of the year. The day's nickname has stuck, marking a shift from one holiday to the next. Hoping to entice equivocating consumers, retailers already have spent weeks bombarding customers with ads and early offers.

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Are You Paying Enough to Attract A-Players to Your Team?

Eclaro

Hiring top talent, no matter where you are, is no small feat. As a business, your talent needs are unique, and you want only the best. You want the A-Players. We live that fact every day here at ECLARO in helping our clients—Fortune 50 companies and innovative start-ups alike—find, hire and retain the Right People. It goes without saying that compensation is one of the most impactful factors in this quest, and it is a factor that does not exist in a vacuum.

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The Importance of Software Testing: Ensuring Quality and Performance

Groove Technology

Software testing is a critical process that ensures software applications perform as expected, meet quality standards, and deliver safe user experiences. For businesses and developers, understanding software testing is essential as it identifies bugs early, minimizes security risks, and optimizes performance, ultimately saving time and resources in the long run.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Offshore software development: All you need to know

The Scalers

Wondering what offshore software development is all about? Then, this article is for you. Whether you’re a seasoned tech leader struggling to find specialised engineering talent locally or just casually looking to learn about this hiring and engagement model, this guide will help you navigate all things offshoring. Drawing on our extensive experience building over 80 offshore tech teams in the past 10+ years , we’ve put together what we’ve learned in this concise summary.

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Understanding Cybercrime-as-a-Service: A Growing Threat in the Digital World

Perficient Digital Transformation

With just a cryptocurrency wallet, cybercriminals can now execute complex cyberattacks without advanced technical knowledge or sophisticated software. This alarming trend is a byproduct of the growing popularity of cloud computing and the “as-a-service” model, where services like infrastructure, recovery, and cybersecurity are now accessible on demand.

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VR Training Solutions that Save Lives, Reduce Costs, and Improve Learning

WebCreek

VR (virtual reality) has come a very long way in the past few years. It is now being leveraged by a wide variety of industries to offer safer, more efficient staff training. Trainees are kept out of harm’s way, while learning strategies are enhanced to provide features that would not otherwise be possible. Also, virtual […].

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Unlocking Opportunities for Small Businesses in Cambodia

The Global Small Business Blog

©iStock/catshiles Despite their importance, small businesses often struggle to access international markets due to the high costs of infrastructure, marketing, distribution, compounded by complex compliance and regulatory barriers. However, technological advances, especially in online shopping, are alleviating some of these barriers by providing affordable digital storefronts and access to global customers without needing a physical presence.

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2025 Payroll Calendar Templates (Biweekly, Semi-Monthly, and Monthly)

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

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Customer Centricity: Transforming Call Centers into CX Powerhouses

Raya Contact Center

Customer centricity is a term thrown around often but what does it really mean for CX providers and how can it transform your business. It takes a lot to meet customers’ growing expectations and needs. For companies to thrive, focusing on customer centricity—placing the customer at the heart of all operations—is no longer optional; it’s a necessity.

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Reclaiming Your Brand: A Strategic Guide to Navigating Product Recalls

Premier BPO

Product recalls are not merely crises but critical junctures that can define a company’s resilience and foresight. The consequences of a product recall can be severe and place immense strain on an organization’s resources and operational stability. In 2023 alone, over 320 consumer goods in the United States had been recalled by their respective manufacturers, notably higher than the number of recalls in the last few years. 1 Such an event could cause potential blows to the business,

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Advantages and Disadvantages of Payroll Outsourcing

Globalization Partners

In today’s global market, companies need to be able to hire and manage the best talent, anywhere. A best-in-class Employer of Record (EOR) like G-P enables companies of all sizes to quickly and compliantly build global teams in 180+ countries, regardless of entity status.

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Quantum Computing and Cybersecurity: Preparing for a Quantum-Safe Future

Perficient Digital Transformation

Quantum computing is rapidly transitioning from theory to reality, using the principles of quantum mechanics to achieve computational power far beyond traditional computers. Imagine upgrading from a bicycle to a spaceship—quantum computers can solve complex problems at extraordinary speeds. However, this leap in computing power poses significant challenges, particularly for cybersecurity, which forms the backbone of data protection in our digital world.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.