Sat.Sep 12, 2020 - Fri.Sep 18, 2020

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Identifying Automation Opportunities for Property and Casualty Insurers

Automation Anywhere

Property and casualty (P&C) insurance, also known as non-life or general insurance , refers to a range of coverages including property insurance that covers items such as automobiles, homes, or commercial buildings, as well as casualty insurance that covers legal liability for injuries or losses incurred by a third-party individual or business. The insurance industry is faced with significant challenges, not the least of which is fraud.

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Why Cost Modeling And Price Benchmarking Are Ineffective For Strategic Sourcing

Sourcing Advisors Group

Many in Procurement and Strategic Sourcing espouse the use of should-cost or clean-sheet models, benchmarks and other behavior sensing models in support of negotiating prices on direct and indirect spend category products & services. And in theory, these models appear to have some value. But from a practical matter, most of the activity around the application of these theories are largely ineffective.

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How to prepare for a job interview

Eclaro

Landing a job interview can represent a great opportunity for anyone looking to make a change or upgrade to their career path. But while requesting an interview can demonstrate a company's interest in you, it doesn't mean you've landed the job just yet. How you perform in the interview itself is going to make-or-break whether you get the job. Your resume and experience aren't enough — a company is going to want to evaluate you and how you handle answering questions under pressure.

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Customer Service Channels Effective for Your Business

Magellan Solutions

These days, when choosing or purchasing products or services, clients tend to identify the most appropriate platform to use. The recent ATG study reveals that 30% of consumers use three or more customer service channels for a single transaction. They always choose the ones where they feel they can get a good customer service experience as it is an important factor in their decision-making when buying. .

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Intelligent Automation Is Here. But Are You Ready for It?

Automation Anywhere

Digital elements are disrupting the status quo for businesses from a supply and demand side. Automation in particular is becoming ubiquitous and key to speedy digitization. One of the most potent levers of transformation today is intelligent automation (IA). Artificial intelligence (AI), combined with Robotic Process Automation (RPA) and analytics, enables organizations to adapt to the new normal quicker while bringing other key benefits, including cost, speed, improved accuracy, and enhanced cu

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5 Steps to Planning a China Plus One Strategy

SourcX

Recent world events including a global pandemic with its roots in China, a possible trade war and growing trade deficit between the US and China, and pro-trade government initiatives in other low cost sourcing countries have led many businesses to implement what experts are calling a China plus one strategy. The term China plus one refers to a business strategy in which companies source or manufacture products from another country as well as China, often as part of a global procurement strategy.

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How To Calculate Cost Per Call In A Call Center

Magellan Solutions

Businesses outsource their call center services to cut costs. But how can you calculate cost per call to make sure that you really save money instead of spending more? In this article, we will discuss the basic method of calculating cost per call at call centers as well as the other factors in determining how much you need for your initial investment.

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What is an SLA, and Why is it Important?

Automation Anywhere

A Service Level Agreement (SLA) is an integral part of any vendor contract. In addition to listing service quality and type expectations, an SLA offers remedies when one party fails to meet all the stated requirements. Yet, not everyone understands what an SLA is or why it's necessary. Going deeper, an SLA is a contract or agreement between a company and its service provider that states in detail the relationship's expectations and obligations.

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Why are Companies Choosing to Manufacture in India

SourcX

The Covid-19 pandemic has triggered a global recession and greatly disrupted many companies’ supply chains. The victims include the technology and automobile industry, as well as many others. Companies like Jaguar and Land Rover felt the economic effects of the pandemic all the way from their UK to Chinese markets. Moreover, Samsung decided to move some of its production to Vietnam a few years ago, and they are now establishing large-scale production infrastructure in India.

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What Three Global Giants Teach Us About International Expansion

Velocity Global

No two international markets are the same. That’s why there is no one-size-fits-all approach to global expansion–even for the world’s most prominent companies. From accounting for cultural differences and foreign regulations to understanding a country’s technological and workforce realities, companies need to take a market-specific approach to international growth.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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B2C Lead Generation Ideas and Strategies You Can Start Today

Magellan Solutions

All businesses share the same goal — to attract new customers. However, catering to modern consumers has never been that easy. B2C lead generation ideas have to be personalized, innovative and focused on providing value to customers. In this way, businesses can keep customers engaged and persuade them to purchase. . Proven B2C Lead Generation Ideas and Strategies You Must Try.