Sat.Dec 05, 2020 - Fri.Dec 11, 2020

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Breaching the great wall to scale

McKinsey & Company

Introducing a new operating model is hard. Doing so quickly is even harder. Under pressure to accelerate their transformation, how can companies overcome the barriers that often hold them back?

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Key Reasons Why You Need a PMO

Automation Anywhere

It’s always been important for businesses to have governance and best practices to operate at peak efficiency. This is exactly what a project management office (PMO) is all about. It is a group designed to set and enforce high standards for managing projects across an organization. Every company seeking to operate at a high level needs a PMO to thrive in an ever-growing competitive professional environment.

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How California’s Proposition 22 Changes AB-5 Independent Contractor Requirements

Velocity Global

In early November, California’s voters passed Proposition 22 by a 58% to 42% margin. Proposition 22 exempts employers in certain industries from California’s AB-5 legislation, which sets strict standards for independent contractor classification. Read on to find out what’s changed and what it all means for California employers who engage independent contractors. .

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Manufacturers Reduce Human Intervention by Accelerating Digital Adoption

Avasant

Press Releases. Manufacturers Reduce Human Intervention by Accelerating Digital Adoption. LOS ANGELES, DECEMBER 11, 2020. Historically, manufacturing has been highly dependent on the human workforce and a little conservative in adopting advanced digital technologies such as robots, immersive reality, and IIoT to replace the human intervention. However, this changed drastically when manufacturing companies reported losses due to workforce shortages during pandemic, as they started relying on AR

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Future-Proof Your Talent Pipeline

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

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McKinsey’s Global Banking Annual Review

McKinsey & Company

Updated annually, our Global Banking Annual Review offers the best of our research and insights into the global banking industry. Explore the findings from our most recent report and scroll for past years’ reports.

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Cloud-Native, Cloud-Hosted, Cloud-Ready, Cloud-Based… What’s the Difference?

Automation Anywhere

As Robotic Process Automation (RPA) is shifting to the cloud, different types of cloud are emerging. Understanding the subtle nuances can make all the difference when making an investment in RPA-as-a-Service for your organization. This blog will describe cloud service terminology that is commonly used today to help you make the best decision. The importance of cloud-native The term cloud-native is used to describe products or applications that are specifically designed for the cloud and to lever

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How Artificial Intelligence is Being Used in Finance

3Pillar Global

How AI is Used in Finance & Banking. Artificial intelligence (AI) plays a critical role in nearly every industry–retail, marketing, manufacturing, healthcare, the list goes on. However, some of the most game-changing benefits of AI are specific to the financial services sector. The finance and banking industry has seen its fair share of ups and downs throughout the years–from the Great Depression to the 2008 housing crisis, and most recently, COVID-19–and dealt with issues

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The challenge of climate change

McKinsey & Company

Here’s how three leading companies are tackling sustainability in the next normal.

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Identifying Automation Opportunities for Order-to-Cash

Automation Anywhere

Order-to-cash (O2C) refers to a company’s order processing system. In general, it starts with receiving an order from a customer for a product or service. The order is then fulfilled and shipped. If payment was not received at the time of the order, an invoice is generated and sent to the customer. Payment is received from the customer, and the transaction is recorded in the company’s ledger.

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Live Chat Agents

Pure Moderation

1. Live Chat Agents With nearly 75% of live chat users rating their satisfaction as ‘high’, live chat support has been becoming the most preferred customer support channel used by customers, particularly among Millennials. The live chat service enables your customers will expect to provide the answers that they seek 24/7, 365 days a year. That is the reason why live chat support is used in a lot of businesses to provide real-time answers to customer inquiries.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Purpose of a Contract, Post-execution. One Word, Stop-Loss.

SirionLabs

In an ideal world, the need for a contract would perhaps be non-existent. That will not happen in our lifetime, and contracts will have a fundamental role across civil, private, and even inter-planetary deals (e.g. Mars and Moon exploration related contracts at NASA ). Many insightful discussions with one of my mentors ( Mark Voytek , Chief Customer Officer, SirionLabs) have led me to delve into the true purpose of a contract.

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New at McKinsey blog: 2020 year in review

McKinsey & Company

As 2020 comes to a close, New at McKinsey blog editors share a look at some of the milestones that defined the year—and what inspires them for the future ahead.

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Virtuous Cycle of Automation: The Spaghetti-Marshmallow Challenge

Automation Anywhere

If you went to a business school, you are probably familiar with the Spaghetti-Marshmallow challenge. If not, here is a brief description of the exercise so that you can try it at home. The goal is to build the highest tower of 20 spaghetti strands, 1 yard of tape, and 1 yard of string in 45 minutes. Then, you put a marshmallow on the top, and the structure needs to stand for at least a few seconds to pass the test.

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Tony Hsieh: An Inspiration in Customer Service and Life

Working Solutions Outsourcing

In reading about the recent passing of Tony Hsieh, two words come to mind—milestones and touchstones.

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Revolutionizing Hiring: Remote-Insourcing That Slashes Turnover & Training Costs!

What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 3% unwanted attrition, you train once and keep the same team for years.

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Purpose of a Contract, Post-execution. One Word, Stop-Loss.

SirionLabs

In an ideal world, the need for a contract would perhaps be non-existent. That will not happen in our lifetime, and contracts will have a fundamental role across civil, private, and even inter-planetary deals (e.g. Mars and Moon exploration related contracts at NASA ). Many insightful discussions with one of my mentors ( Mark Voytek , Chief Customer Officer, SirionLabs) have led me to delve into the true purpose of a contract.

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Germany’s e-health infrastructure strengthens, but digital uptake is lagging

McKinsey & Company

McKinsey’s eHealth Monitor 2020, a report on digitization in German healthcare, shows a solid—and expanding—digital infrastructure that appeals to patients but remains underutilized by physicians.

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Can EU citizens work in the U.K. after Brexit?

Safeguard Global

After a tortuous path, Brexit was finally implemented when the United Kingdom left the European Union on January 31, 2020. As the transition period commenced, the COVID-19 pandemic and resulting economic uncertainty took everyone by surprise and dominated business leaders’ attention throughout 2020. But with the Brexit transition period ending on December 31, 2020, it’s time to look carefully at the post-Brexit impact on U.K. businesses that employ EU citizens.

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Inside the New RCEP: What You Need to Know About the World’s Biggest Trade Deal

Velocity Global

In November of 2020, 15 countries signed the RCEP (Regional Comprehensive Economic Partnership) trade deal. The agreement unites all ten members of ASEAN (Association of Southeast Asian Nations) with five other Asian and Pacific countries. As the world’s largest free-trade agreement, the RCEP is the result of nearly ten years of negotiations. Policymakers hail it as a major achievement, and experts predict it will have a significant economic impact on the Asian and Pacific region.

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No Excuses: The Definitive Guide to Managing a Remote Team

Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for

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COVID-19 and in vitro diagnostics: New market forces at play

McKinsey & Company

The high demand for in vitro diagnostics could seed structural shifts that will have long-term implications for diagnostic-test manufacturers.

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Author Talks: McKinsey Global Institute’s Peter Gumbel on searching for identity

McKinsey & Company

In his new book, Peter Gumbel grapples with the complexity of belonging in an increasingly global world.

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A credit lifeline: How banks can serve SMEs in South Africa better

McKinsey & Company

Small and medium-size enterprises are crucial to the economy in South Africa, and optimal support is needed to ensure their recovery and growth into the next normal.

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