Sat.Mar 15, 2025 - Fri.Mar 21, 2025

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How outsourcing is helping insurance businesses and their clients

Microsourcing

Insurance executives could be excused for feeling an extra weight on their shoulders were they to glance at McKinsey & Companys latest insight into their sector. In promoting its Global Insurance Report 2025, the renowned consulting firm painted a grim picture of the current landscape, saying an industry that focuses on mitigating risk and providing protection was enduring a particularly volatile age.

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Unveiling the Future: 5 Key Trends Shaping Financial Services in 2025

Perficient Digital Transformation

The financial services sector is experiencing transformative changes driven by technological advancements and innovative trends. We are witnessing the integration of AI, the rise of hyper-personalization, and the adoption of advanced digital platforms, all of which are revolutionizing operations and client interactions. Additionally, the emergence of embedded finance and an increased focus on regulatory compliance are compelling financial institutions to continuously adapt and innovate.

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Build a Global Growth Strategy

The Global Small Business Blog

iStock/Liuzishan Global growth holds immense promise for small businesses seeking a competitive advantage in todays increasingly interconnected economy. While understanding the intricacies of global expansion is an important first step, navigating this journey alone can be daunting. However, by working with industry leaders, companies (like GlobeTrade , wegg and other resources) regardless of scale can expedite your global journey and access new markets swiftly and compliantly.

Marketing 219
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Supply Chain Disruptions in Schools: Challenges and Solutions

Planergy Software

What's PLANERGY? Modern Spend Management and Accounts Payable software. Helping organizations spend smarter and more efficientlyby automating purchasing and invoice processing. Learn more We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with PLANERGY.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Why permanent recruitment may not work for your business (and what will)

Airswift

Consider this: When a new position opens in your company, the default instinct might be to hire a permanent employee a full-time team member with no predetermined end date. This approach is tried and tested and offers stability and long-term growth. But is permanent recruitment always the best option? Not necessarily.

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Reputation Matters in Tech and GBS: The Winning Employer Brand Strategies | Webinar

Everest Group

In todays fiercely competitive talent market, a strong Employer Value Proposition (EVP) remains a key differentiator, helping organizations stand out as employers of choice in an increasingly competitive market. Join us for an insightful webinar where well explore the role of employer brand perception in attracting, engaging, and retaining top talent within leading GBS and tech organizations.

Marketing 130

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The contact center crossroads: Finding the right mix of humans and AI

McKinsey & Company

Leaders are facing difficult decisions about how far to take their technology investments today, to enable the AI-driven contact center of tomorrow.

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Nearshoring to Mexico: A Strategic Shift for North America

Intugo

Without a doubt, businesses in the United States and Canada face an undeniable challenge: finding qualified professionals at endurable costs. As hiring difficulties rise, many organizations are nearshoring to Mexico as an appropriate solution. For instance, this shift helps companies manage expenses and provides access to a strong workforce in a geographically convenient location.

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Sourcing Leaders: Key Locations Trends to Know for Outsourcing and Offshoring Decisions | Webinar

Everest Group

In the current outsourcing climate, offshoring has seen a significant uptick and sourcing and vendor management leaders are speedily changing their strategies for global location selection. Designing an optimal locations mix is critical today to balance talent availability, supply risk, and costs. Join Everest Groups experts as they break down the latest market dynamics, explore shoring strategies, and uncover the opportunities hidden in emerging locations.

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Internal vs external recruitment: Should I promote or procure talent?

Airswift

Should I hire internally or work with a recruitment partner? Internal recruitment might be your best option when you want to promote existing employees who already understand your company's culture and processes. This approach can boost morale and provide current employees with growth opportunities.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Simplification for success: Rewiring the biopharma operating model

McKinsey & Company

To compete in an increasingly complex market, companies will need to unleash distinctive capabilities, reduce low-value work, speed up decision-making, and harness AI and digital.

Marketing 112
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Why Choose the Best Mobile App Development Partner

V-Soft Consulting

The right mobile app development partner will be like the pillar for your digital success. A reliable software development company doesn't just build an app, they help bring your digital transformation vision to life. They provide a user-friendly, scalable, and most importantly, impactful application that supports your digital journey.

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Everest Group Engage 2026 London | Conference

Everest Group

Stay in the Know for Engage London 2026 The next chapter of Everest Group Engage is coming to London in 2026! Be part of a premier gathering where industry leaders, innovators, and experts come together to tackle todays biggest challenges and uncover opportunities for the future. Building on the success of past events, Engage London 2026 will offer actionable insights, dynamic discussions, and exclusive networking to help you stay ahead in an evolving global landscape.

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Annual Report 2024: Driving Resilient Growth Through Strategic Transformation

Wirtek

Wirtek's Annual Report 2024 highlights resilient growth, strategic acquisitions, and a promising outlook for 2025 despite a challenging business environment.

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No Excuses: The Definitive Guide to Managing a Remote Team

Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for

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Powering the remanufacturing renaissance with AI

McKinsey & Company

AI is more accessible than ever before, and it holds untapped potential for remanufacturing players across sectors.

Analytics 101
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The Gail Adinamis wegg® Award for Exemplary Global Leadership® Ceremony 3/24/25

The Global Small Business Blog

Women Entrepreneurs Grow Global. All rights reserved. Please JOIN Women Entrepreneurs Grow Global on Monday, March 24th at 10 AM CT as they honor the next recipient of the prestigious Gail Adinamis wegg Award for Exemplary Global Leadership 2025. To learn more and to register (complimentary), visit: [link] See you there!

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Google’s CX Expansion: Disrupting the AI-Powered Contact Center Space | Blog

Everest Group

Google made its intentions around disrupting the Customer Experience (CX) market clear last year, with the announcement of its Customer Engagement Suite in September 2024. However, the CX landscape is evolving rapidly, and Google has been actively expanding its capabilities to stay ahead. As artificial intelligence (AI)-driven CX solutions become the norm, vendors are doubling down on their AI-first strategies to enhance efficiency, engagement, and customer satisfaction.

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Enhancing Revenue Growth in 2025: The Power of Outsourcing Back Office Support Services

Premier BPO

The Revenue Growth Challenge in 2025 Economic uncertainty and rapid industry shifts in 2025 require businesses to remain flexible and cost-efficient. However, managing in-house back-office operations presents challenges, from high overhead expenses to talent shortages and outdated processes. Without scalability, companies struggle to adapt to demand fluctuations.

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Case Study: How Adding an Internship Program Takes Nearshoring to The Next Level

Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.

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Making AI work for workers

McKinsey & Company

Employees are ready for AI. How can their leaders help them unleash new levels of creativity and productivity?

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Happy Belated International Happiness Day

The Global Small Business Blog

iStock/yayayoyo I [Laurel Delaney] had no idea there was such a thing as International Happiness Day. Well we can use all the happiness we can get in our world right now. Yesterday March 20 was in fact International Day of Happiness. Declared by the United Nations in 2013, this special day recognizes the importance of happiness as "a fundamental goal" in people's lives around the world.

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AI in Managed Workplaces: Finding the Balance Between Employee Experience and Business Productivity

Everest Group

Join Udit Singh , Vice President at Everest Group, for a thoughtful discussion on AIs impact, applications, and future strategies. AI is transforming managed workplaces, enhancing IT support, and balancing employee experience with business productivity.

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Beyond Aesthetics: How Empathy-Driven UX/UI Design Solves Real User Problems

Groove Technology

By Kimmy Tran, UX/UI Designer at Groove Technology Theres a common misconception that UX/UI design is all about making things look good. I hear it all the timeCan you make this design more modern? or Just add some cool animations. But the reality is, design isnt about decorationits about function, usability, and problem-solving. As a UX/UI designer, I dont just focus on whats visually appealing; I focus on how users feel when they interact with a product.

Design 130
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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

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How COOs maximize operational impact from gen AI and agentic AI

McKinsey & Company

By defining the right operating structure, data governance model, and change management approach, COOs can help their companies make the most of their AI investments.

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Today in Global Small Business: Top of the Morning To You on St. Patrick's Day 2025!

The Global Small Business Blog

2025 Laurel J, Delaney. All rights reserved. What's affecting me, my clients, my colleagues and other global small business owners: Happy St. Patrick's Day 2025! Could the global shift cause car insurance prices to rise ? Quote of the week: You make your own luck. Ernest Hemingway Students on Embassy Day learn about global opportunities. Global trade set for growth despite U.S. policy shifts, reveals DHL Trade Atlas 2025.

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CFO 2025: Transforming Order-to-Cash with AI-Powered Autonomous Finance

Everest Group

Join Harpreet Makan , Practice Director at Everest Group, for a webinar on AIs impact on Order-to-Cash (O2C) and the potential of Agentic AI. As O2C integrates finance, supply chain, and customer experience, AI is now essential for efficiency and growth. Register We will tackle questions like: How is the evolving role of CFO driving urgency to transform O2C processes?

Finance 130
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Premier NX Unveils Empathy-Driven Healthcare and Wellness Practice

Premier BPO

Premier NX, a tech-enabled services provider, is proud to announce the launch of its specialized Healthcare and Wellness Practice. This new initiative delivers customized, human-in-the-loop (HITL), tech-enabled solutions for hospitals, clinics, medical device companies, pharmaceutical companies, wellness brands, and healthcare service providers. As the healthcare industry deals with rising labor costs, workforce shortages, and evolving regulatory demands, this practice was formally rolled out to

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Biases in decision-making: A guide for CFOs

McKinsey & Company

Cognitive biases affect human decisions. Heres a primer on the most common decision-making challengesand practices that organizations can implement to overcome them.

Finance 98
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Tariffs, Counter-Tariffs, and the Small Business Impact

The Global Small Business Blog

iStock/Bojan89 According to John Rizzo for the Rochester Business Journal, the end goal of implementing tariffs is to incentivize companies to relocate their manufacturing operations back to the United States, which would lead to job creation. Additionally, tariff revenue can offset tax cuts and be used as leverage to address issues such as illegal migration or drug trafficking.

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Google Cloud’s US$32B Wiz Move: A Power Shift in Cloud Security Ecosystem | Blog

Everest Group

Wiz: The story of one of the hottest cyber upstarts Founded by the team that led Microsofts cloud security group, Wiz emerged from stealth mode in the middle of the pandemic in December 2020. From its inception, Wiz had set itself on the mission to secure the cloud, which was rightly aligned with the ongoing market demands of cloud transformations in the pandemic era.

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Scaling Your Tech Team: Why IT Staffing Agencies Are the Smart Choice

Serigor Inc

The Need for IT Staffing Solutions in Todays Digital World Introduction : In todays rapidly evolving digital landscape, businesses must keep pace with cloud computing, artificial intelligence (AI), cybersecurity, DevOps, and software development. However, the biggest challenge for most companies is hiring and retaining skilled IT professionals who can drive innovation and efficiency.

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BPO Playbook: 7 Moves for Global Expansion & Compliance Excellence

The BPO game has changed. This is your playbook to crush the competition and lead the charge. Scale smarter, secure compliance like a pro, and become the BPO partner clients can’t live without. Download this new playbook to learn 7 winning strategies to transform your BPO: Automation becomes the ultimate advantage Leveraging remote and hybrid work as strategic advantages Data privacy and compliance as the ultimate differentiators Going beyond vendor status to become an indispensable strategic al