The Global Small Business Blog
DECEMBER 11, 2024
iStock/AmyLaughinghouse Discover interactive dashboards and infographics providing data on U.S. goods trade at the national, state and metropolitan area levels. In addition, see product-specific import and export trends and insights on U.S. by partner countries.
Redial
JULY 10, 2024
Outsourcing can offer numerous financial benefits for businesses. Here are some key advantages: Cost Savings: Labor Costs: Outsourcing to countries with lower labor costs can significantly reduce expenses related to wages, benefits, and payroll taxes. Operational Costs: Lower costs for office space, utilities, and equipment in outsourced locations can further reduce expenses.
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The Global Small Business Blog
SEPTEMBER 30, 2024
©iStock/Suphanat Khumsap What's affecting me, my clients, my colleagues and other global small business owners: The world has undergone a transformation in the structure of the global economy – known as "globalization." This commentary examines the why and how behind it all. The global economy's 200-year growth spurt – and what comes next. Quote of the week: “Globalization for a startup is exciting; you have to learn so fast about the different cultures of the world." – Adam Neumann Marriott Int
Magellan Solutions
MARCH 13, 2024
Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. Delegating tasks to external parties can significantly impact your business.
Advertiser: Paycor
Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.
SEBPO
JULY 17, 2024
BLOG Amplify Your Competitive Edge with Onshoring, Offshoring, Nearshoring, Smartshoring, or Outsourcing July 17, 2024 Onshoring | Offshoring | Nearshoring | Smartshoring | Outsourcing Companies want every advantage possible to surpass their competition, prompting them to explore alternative business strategies that bolster year-over-year growth. Resource strategies such as onshoring, offshoring, nearshoring, smartshoring, and outsourcing can significantly impact budgets, production, service, de
Groove Technology
OCTOBER 31, 2024
Dedicated Travel Software Development Teams are specialized groups of professionals focused exclusively on creating software solutions for the travel industry. These teams, comprising developers, designers, project managers, and quality assurance specialists, possess deep knowledge of travel-specific technologies and industry requirements. This article provides a comprehensive guide to selecting a dedicated travel software development team, an increasingly popular solution for travel companies l
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Redial
MAY 2, 2024
As a business owner or a CEO is important to ask certain questions to get a clear picture of what you are hiring, in the case of a Nearshore service, here we have some key questions to ask your next outsource provider. What are the benefits of outsourcing our call center services? Outsourcing call center services offers businesses the opportunity to optimize costs, access specialized talent, enhance scalability, and focus on core competencies, ultimately leading to improved customer experiences
The Global Small Business Blog
MARCH 7, 2024
©iStock/liuzishan Businesses are increasingly considering international expansion as a key avenue for growth. However, navigating unfamiliar territories can be a daunting task for those venturing into new markets for the first time. Eighteen Newsweek expert forum members share tips for how businesses can successfully navigate international growth. By prioritizing research and building strong local connections, business leaders can engage with new audiences with confidence.
Influx
APRIL 15, 2024
Over the past 10 years, we’ve built and run support teams for eCommerce companies around the world, like Linktree , Klarna , and Casely. We’ve seen what works when outsourcing Shopify customer service, and what doesn’t. Here’s what we’ve learned. Jump ahead: How to outsource Shopify post-sales support How to outsource Shopify pre-sales support How to outsource support management Steps to outsource your Shopify customer service Every successful eCommerce brand needs to invest in customer service.
Everest Group
DECEMBER 10, 2024
Live Webinar Mapping the Next: Key Priorities for 2025 December 10, 2024 | 9:00 a.m. CST | 10:00 a.m. EST | 3:00 p.m. GMT | 8:30 p.m. IST Join us as we reveal findings from the annual “Mapping the Next: Key Priorities for 2025” study, offering an inside look into the top concerns, expectations, and goals of industry leaders for the coming year.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Premier BPO
OCTOBER 30, 2024
Companies that leverage their data strategically enjoy clear growth, efficiency, and competitiveness advantages. An annual survey of business leaders on new business building found that approximately 40 percent expect to create data, analytics, and AI-based businesses in the next five years. 1 Yet, for many organizations, aligning their data strategy to support business goals directly remains a missed opportunity.
31 West
DECEMBER 15, 2024
Are you a call center manager who wants to improve the professional skills and the productivity of your employees? Or are you a call center worker who desires to elevate your skill level and guarantee future career development? No matter the reason, any call center affiliate can benefit from further education and can use AI-powered training to obtain new skills.
Amzur
DECEMBER 27, 2024
The retail industry is facing significant challenges as customer expectations rise, technology advances and competition intensifies. Shoppers demand a seamless experience with accurate product information and personalized service, all with minimal downtime. Unfortunately, many businesses struggle due to inadequate and inconsistent testing. Key systems like Point of Sale (POS), Warehouse Management Systems (WMS), and Back Office Systems (BOS) are crucial for ensuring smooth transactions and maint
The Global Small Business Blog
OCTOBER 16, 2024
©2024 Laurel J. Delaney. All rights reserved. Ready. Set. Let's go global! There is still time to sign up for the biggest and best 9th Annual Global Small Business Forum , "Global Success Within Reach – The Bigger Picture," held in Chicago on Friday, October 18th from 8:00-11:30 AM CT. Hear from a cast of experienced speakers who know the ins and outs to global expansion.
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What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 3% unwanted attrition, you train once and keep the same team for years.
The Global Small Business Blog
OCTOBER 21, 2024
©iStock/Nuthawut Somsuk What's affecting me, my clients, my colleagues and other global small business owners: Making the case for international expansion. How businesses can overcome barriers to international expansion. Quote of the week: "Development isn’t charity. It’s one of the smartest investments we can make in our shared future – in our security and our prosperity.” – President Barack Obama Walmart bets on international business to drive growth in China and Mexico.
The Global Small Business Blog
NOVEMBER 22, 2024
©iStock/MeXaHuk The orange supply chain faces an unprecedented crisis – a scarcity which has forced major producers and brands to rethink their global strategies to meet demand. With the soaring cost of orange juice, up 130% year-on-year according to Mintec's Benchmark Prices, brands are turning to innovation to offset challenges. The orange juice market faces significant challenges, from environmental disasters to persistent plant diseases.
The Global Small Business Blog
NOVEMBER 15, 2024
©iStock/catshiles Despite their importance, small businesses often struggle to access international markets due to the high costs of infrastructure, marketing, distribution, compounded by complex compliance and regulatory barriers. However, technological advances, especially in online shopping, are alleviating some of these barriers by providing affordable digital storefronts and access to global customers without needing a physical presence.
The Global Small Business Blog
OCTOBER 28, 2024
©iStock/istocksdaily What's affecting me, my clients, my colleagues and other global small business owners: An overview – The Art of 21st Century Global Leadership – of traits and practices required to succeed as a leader today and a look at the factory model that can help aspiring managers ascend. Foreign direct investment in the United States (10/1/24).
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Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for
The Global Small Business Blog
DECEMBER 10, 2024
iStock/aprott Descartes Systems Group released findings from its 2024 Supply Chain Intelligence Report: Escalating Challenges for Global Supply Chain Leaders survey, which examined the most significant global trade challenges facing logistics and supply chain leaders today. The study showed that 48% of respondents identified rising tariffs and trade barriers as their top concern, closely followed by supply chain disruptions at 45% and geopolitical instability at 41%.
The Global Small Business Blog
OCTOBER 29, 2024
©iStock/metamorworks In an era where demand for specialized skills, especially in tech, far exceeds supply, many businesses are seeking international talent. Traditionally, companies focused their recruitment on local markets, but today’s interconnected world enables hiring from around the globe. This shift opens access to a broader range of skills, cultures, and perspectives essential for driving innovation.
The Global Small Business Blog
DECEMBER 24, 2024
2024 Women Entrepreneurs Grow Global. All rights reserved. Register now to listen to Laurel Delaney's Global Trade Trends Report 2025 LIVE on 1/8/25. Free of charge thanks to wegg's generous sponsors: FedEx, Associated Bank, Luxlined, APCO, VISA, FLOMO, RBC Wealth Management and Global Care Clinical Trials.
Everest Group
DECEMBER 18, 2024
As organizations embrace cloud -first operations, they often commit to substantial spending on cloud platforms to gain discounts. But, to their dismay, they end up with a significant portion of these commitments being unused. By acquiring solutions through the marketplaces offered by cloud providers Information Technology (IT) procurement leaders can better utilize spend commitments.
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Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.
Everest Group
NOVEMBER 19, 2024
Live Webinar Key Opportunities for GBS Leaders: 2024 Learnings and 2025 Outlook November 19, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. GMT | 8:30 p.m. IST Global businesses are at a unique inflection point of growth. Moving past GBS model evaluations based on outdated metrics, such as cost efficiency and operational performance, offers businesses the opportunity to drive strategic value and innovate for greater capabilities.
Groove Technology
NOVEMBER 1, 2024
Healthcare software outsourcing is the process of hiring outside organizations to manage the development, maintenance, and upgrade of software systems in the healthcare sector. These solutions can range from electronic health records (EHR) systems to telemedicine platforms, each with its own unique characteristics. This page guides healthcare organizations through the process of selecting the right software development outsourcing partner.
Everest Group
OCTOBER 19, 2024
Cybersecurity Services PEAK Matrix® Assessment – Europe Due to the region’s diverse cultural, linguistic, and regulatory landscape, European enterprises face unique cybersecurity demands, requiring customized solutions from providers. The region’s data security and governance laws are rapidly tightening, especially with generative AI’s growing popularity.
Everest Group
OCTOBER 17, 2024
Live Webinar Navigating Cost and Price Dynamics in Volatile Markets October 17, 2024 | 8 a.m. PT | 10 a.m. CDT | 11 a.m. EDT | 4 p.m. BST | 8.30 p.m. IST Often, deal conversations are impacted by cost and margin pressures across geographies. Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it vital for service providers to account for this decline in ongoing or near-term bids.
Advertiser: Paycor
Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?
Groove Technology
DECEMBER 16, 2024
The V Model of software development is a sophisticated extension of the traditional Waterfall methodology, incorporating systematic testing and validation at each stage of the development lifecycle. When searching for information about the V Model, professionals often struggle to find comprehensive resources that explain both its theoretical framework and practical implementation, particularly in modern software development contexts.
Groove Technology
NOVEMBER 15, 2024
The “Stages a Software Outsourcing Project” refers to the essential phases in managing a software development project through external partnerships. These stages guide companies through setting clear project goals, choosing suitable outsourcing models, establishing communication, conducting quality assurance, and managing deployment and maintenance.
Everest Group
OCTOBER 24, 2024
LINKEDIN LIVE The Top Tech Innovators Revolutionizing Insurance with Cloud, Data, and AI October 24 , 2024 9:00 a.m. CDT | 10:00 a.m. EDT | 3:00 p.m. BST | 7:30 p.m. IST Life & Annuities (L&A) and Property & Casualty (P&C) insurance leaders are adopting cloud , data , and AI technologies to drive operational efficiency, improve customer experiences, and solve the industry’s most pressing challenges.
Everest Group
OCTOBER 24, 2024
Given the cost pressures in most organizations, there are always questions about whether a particular outsourcing deal and vendor are generating the right value… T his is where third-party contract benchmarking plays a crucial role in ensuring that outsourcing agreements are not only cost-effective, but also aligned with broader organizational goals, including transformation and innovation.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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