2021

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Shipping Companies Expect the Global Crunch to Continue

The Global Small Business Blog

©iStock/chuyu The shipping crisis is getting worse. Here's what that means for holiday shopping. More than 18 months into the pandemic, the disruption to global supply chains is getting worse, spurring shortages of consumer products and making it more expensive for companies to ship goods where they're needed. Shipping companies expect the global crunch to continue.

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Five Areas B2B Sales Leaders Are Prioritizing In 2022: Straight From The Source

Forrester Digital Transformation

Talking with sellers is like measuring weather patterns; you find out quickly which way the wind is blowing. And the topics Forrester clients ask about often reveal emerging trends. So what’s top of mind for B2B sales teams? I created a list of the top five topics revenue leaders asked me about in my first […].

Sales 246
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15 Ways to Increase E-commerce Conversion Rate

Groove Technology

E-commerce conversions are recorded when someone takes the desired action on your website. This is usually a sale, although sometimes this can mean adding an item to your wish list, shopping cart, or subscribing to your newsletter. So, your e-commerce conversion rate is the process of optimizing your website for more purchases, cart items, etc. In addition, consumers sometimes see online shopping sites as a place to gather information rather than buy.

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RPA in action: How non-developers are using bots to improve processes

Hyland

... The post RPA in action: How non-developers are using bots to improve processes appeared first on The Hyland Blog.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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Building value-chain resilience with AI

McKinsey and Company

Value chains are facing increased uncertainty. A threefold approach underpinned by artificial intelligence can help companies adapt to rapidly changing markets and operational challenges.

Marketing 145
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Citizen Development—What Every Business User Should Know

Automation Anywhere

You’ve been invited to become a citizen developer in your company. If you go online, you’ll find lots of articles about citizen development. In a nutshell, citizen developers are usually nontechnical employees such as business users or subject matter experts who learn how to build intelligent automation software bots to handle their workflows. Here’s why citizen development is a good thing for you.

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Is Your Company Confusing Work at Home with Remote Work?

Globalization Partners

Did you know that your team members who work at home are not working remotely? In a world where companies had to quickly transition to work outside of the office, understanding remote work environments can present a challenge if want to set a clear remote work policy. Many companies think of remote work as an all-encompassing term that is directly related to working from home.

Finance 137
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Maintain your Azure Infrastructure with Terraform

Perficient Digital Transformation

Terraform is an Infrastructure as Code (IaC) tool owned by HashiCorp, which allows you to build, deploy, change, and manage infrastructure using code. It helps you define resources and infrastructure in human-readable, declarative configuration files and manages your infrastructure’s lifecycle. Code is the instruction written in a human-readable format with extension (.tf) or in (.tf.JSON), which is written in Hashicorp Configuration Language (HCL).

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Lives Are Like Rivers

The Global Small Business Blog

©2021 Laurel J. Delaney. All rights reserved. “Lives are like rivers: Eventually they go where they must. Not where we want them to.” – Richard Russo, author and screenwriter.

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Everything Shortage

The Global Small Business Blog

©iStock/dorian2013 Disruptions in global supply chains have generated the phrase "everything shortage." But US imports are at record levels at some ports, and Americans are breaking shopping records, too. Supply-chain professionals plan to alleviate the backlog container by container. What's up? Yet claims that the country is running short on everything miss a key point.

Sales 314
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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Today in Global Small Business: Orlinski's World

The Global Small Business Blog

©iStock/Beboy_ltd What's affecting me, my clients, my colleagues and other global small business owners: Turning you on to Richard Orlinski's magnificent work (France). How to build brand love. How corporations organize global production is becoming increasingly unsustainable. Quote of the week: "Art is the desire of a man to express himself, to record the reactions of his personality to the world he lives in." – Amy Lowell 10 potential New Year resolutions for global small businesses.

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The Leaves Grow Old

The Global Small Business Blog

©2021 Laurel J. Delaney. All rights reserved. "How beautiful the leaves grow old. How full of light and color are their last days." – John Burroughs.

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Just Relax and Have Fun Doing What You Are Doing

The Global Small Business Blog

©2021 Laurel J. Delaney. All rights reserved. "Relax. Just relax and have fun doing what you're doing. Don't worry so much about being results-oriented. Just commit yourself to the moment." – John Goodman.

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Never Stop Trying

The Global Small Business Blog

©2021 Laurel J. Delaney. All rights reserved. "Never stop trying. Never stop believing. Never give up. Your day will come." – Mandy Hale.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Estée Lauder: The Global Leader in Prestige Beauty

The Global Small Business Blog

©iStock/Galeanu Mihai Estée Lauder is considered the global leader in prestige beauty – offering high quality products and experiences, inspiring consumers to express their individual beauty. We [Estée Lauder] are the only company focused solely on prestige makeup, skin care, fragrance and hair care. We have a diverse portfolio of more than 25 brands, and our products are sold in approximately 150 countries and territories.

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Catch Excellence

The Global Small Business Blog

©2021 Laurel J. Delaney. All rights reserved. "Perfection is not attainable, but if we chase perfection we can catch excellence." – Vince Lombardi.

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The Next Decade of Healthcare Is Primed For Seismic Disruption By Hospital-At-Home

Forrester Digital Transformation

Starting in the 1800s, house calls from physicians were the norm. Traveling was too difficult for sick patients and house calls eliminated most of the healthcare costs of a standard visit. Until the 1940s, house calls were the primary modality of care. Physicians would travel with their medical supplies on foot or by horseback to […].

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Targeting Truth In The Misinformation Age

Forrester Digital Transformation

Gen Z schools America once again. 23-year old Peter McIndoe from Memphis started a movement that went viral: Birds Aren’t Real. The movement propagated a conspiracy theory that the US government replaced all birds with drones sent to spy on its citizens. The movement drew thousands of followers, including 75K on Twitter, 360K on Instagram, […].

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Meet Your New Technology, Architecture, & Delivery Analyst

Forrester Digital Transformation

When did you join Forrester? I began my latest career adventure with Forrester in November, 2021. The Forrester “Bold at Work” values will be core drivers for my research with the intent of enabling clients and technology vendors to also be “bold at work”. Together, we’ll accomplish great things. I have always focused on delivering […].

Research 246
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Divide And Conquer: Rapid Response To The Apache Log4j Vulnerability

Forrester Digital Transformation

It’s been … a weekend for security pros. The Apache Log4j vulnerability (CVE-2021-44228) affects somewhere between 0 and 3 billion-plus of the devices currently running Java. Luckily, a metric ton of amazing advice exists on #InfoSecTwitter right now. It’s a lot to consume at once, which is why we‘ve put together three parallel workstreams you […].

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Presenting The Forrester Wave™: Enterprise Service Management, Q4 2021

Forrester Digital Transformation

In 2017, Forrester expanded upon the IT service management market (ITSM) to establish enterprise service management (ESM) as a chosen area of coverage, continuing this research with a 2019 Forrester Wave™ evaluation. Now, we are pleased to announce The Forrester Wave™: Enterprise Service Management, Q4 2021. In 2018, ITSM vendors were still completing the transition […].

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Radically Transform the World

The Global Small Business Blog

©2022 Laurel J. Delaney. All rights reserved. “You have to act as if it were possible to radically transform the world. And you have to do it all the time." – Angela Davis.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Multicloud Is Hard, But Single-Cloud Failures Make It Necessary For Enterprises

Forrester Digital Transformation

Our research has found that, while most enterprises use multiple public clouds or some form of hybrid cloud implementation, it isn’t done for resilience purposes. The reasons for this are many, but to summarize, building applications to use multiple clouds is hard. There can be massive inefficiencies, complexities, and redundant tasks in managing multiple versions […].

Research 246
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Log4j, Open Source Maintenance, And Why SBOMs Are Critical Now

Forrester Digital Transformation

Over the weekend, security pros took to social media to understand and dissect the Log4j vulnerability. Forrester already released a blog on responding to Log4j, but beyond the immediate (and mid-term) response issues, there are some longer term risk management and community considerations – specifically open source support, maintenance, and risk. The fact of the […].

Sourcing 246
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2021 In Review: A Recap Of The Shifts That Every Sales Leader Should Know About

Forrester Digital Transformation

2021 brought monumental shifts to the B2B sales world. Throughout the year, Forrester’s B2B Sales Executives service published key research on how sales leaders should address these changes, and we’ve highlighted that research below. B2B Buying Is Changing, And Sales Needs To Quickly Adapt Many changes in B2B selling are a result of shifts in […].

Sales 246
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Weekly Usage Of TikTok Surpasses Instagram Among US Gen Z Youth

Forrester Digital Transformation

Instagram is becoming cheugy for Gen Z youth. Forrester just got data back from its Forrester Analytics Consumer Technographics® US Youth Survey, 2021, which shows a 13-point year-over-year increase in weekly usage of TikTok (from 50% to 63%) among US Gen Z youth (ages 12–17). For that same audience base, Instagram weekly usage declined 4 […].

Analytics 246
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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Will Your B2B Content Meet Buyer Expectations In 2022?

Forrester Digital Transformation

It’s nearly the end of the year, so it’s the perfect time to reflect on your accomplishments while planning ahead. Now is also a good time to review the content you published during 2021 and ask some key questions about it. Does your content include data and tech expertise that buyers want? Was it created […].

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The President’s New Management Agenda Has A Clear Approach To Strengthen Customer Experience (CX)

Forrester Digital Transformation

The new PMA has three priorities: employee experience, customer experience, and managing the business of government. In this blog post I evaluate the CX priority and offer advice to implement it.

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Predictions 2022: Leaders Who Embrace Trust Set The Bar For New Sustainability And AI Goals

Forrester Digital Transformation

Forrester predicts that 2022 will see the rise of the chief trust officer, bias bounties, decentralized digital identities, and the Climate Pledge Initiative.

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With Sales Tech, Getting You To Your Destination Is The Easy Part

Forrester Digital Transformation

Sales technology vendors often use the GPS analogy to describe how they help sellers reach their goals. Enter your destination, and let the system guide you. While this analogy makes sense, these vendors have spent more time talking about the route than their ability to get where you’re going on time. Companies that are not […].

Sales 246
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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.