31 West

JUNE 24, 2020

Enterprises today, need their resources in place, to move forward, to take their business to the next level. With so many areas to cater to, it might get overwhelming to manage emails, routine work, customers seeking support, the list is endless. Having said that, all of the above issues remain high on your priority list, let alone be ignored. That’s why companies that provide outsourcing of help desk services are of great importance to businesses who are looking to facilitate IT operations and

Outsourcing 130

Outsourcing Out-Tasking Labor Costs Operational Costs 130

Magellan Solutions

NOVEMBER 23, 2020

The COVID-19 pandemic has swept the world, and continues to affect us all. Now, we are living in a new kind of normal. And everyone, including law firms must adjust accordingly. But any change can fill us with uncertainties. You might ask yourself: what exactly are these changes? And how deep are its effects on me and my business? Most of all, how do you ensure success despite this new predicament?

Outsourcing 105

Outsourcing Flexibility Legal Services Expert Talent 105

Automation Anywhere

NOVEMBER 19, 2020

Life sciences companies began the year 2020 with significant challenges, including COVID-19. The virus created an instant demand to fast-track products without sacrificing quality and profitability and to ensure continuity of medical supplies. Add to that challenge the increasing pressure on life sciences companies from generics. Development and manufacturing costs were increasing, along with customer expectations.

Automation 98

Automation Robotics Process Automation Supply Chain Management Data Entry 98

Customer Serv Outsource Smarter

MAY 20, 2020

Over the years, CustomerServ has answered numerous questions from business leaders about outsourcing. Misconceptions and fears related to outsourcing often prevent organizations from experiencing the benefits of a strategic partnership with the right call center vendors.

Call Center 98

Call Center Outsourcing 98

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Jonajo Blog

NOVEMBER 11, 2020

Did you know that by 2040, 95% of all purchases are expected to be via ecommerce? Ecommerce is one of the fastest growing revenue streams for businesses. As of 2017 China (the world’s fastest-growing ecommerce market) had an estimated value of $672 billion. Sounds like a huge opportunity that you don’t want to miss out on, doesn’t it? But what is it?

Sales 97

Sales Insurance Marketing Software 97

https://www.hcmworks.com/blog

OCTOBER 5, 2020

A managed service provider (MSP) is an outsourced third-party company that manages and assumes the responsibility of a defined set of day-to-day management services to its customers. It is a strategic method of improving operations that is commonplace among large corporations as well as small and medium-size businesses, non-profit organizations, and governments.

Managed Services 96

Managed Services Management Service Government 96

RampRate

NOVEMBER 4, 2020

Join us on LinkedIn - Facebook - Twitter - Google Plus. Intros that Elevate the Universe’s Energy: The Checklist As a kid in Minnesota, I introduced my friends to the best stuff: the 7-Eleven with the slushiest Slurpee, the shiniest guitar picks, and the finest baseball gloves. So I’m not surprised to find that, today, I have considered a walking trusted resource for all kinds of… Read More » Mastering Human and Business Development.

Business Development 84

Business Development 84

McKinsey and Company

FEBRUARY 21, 2020

Updated annually, our Private Markets Review offers the best of our research and insight into private equity, private real estate, and other private markets. Explore the findings from our most recent report and scroll for past years’ reports.

Marketing 80

Marketing Research 80

Risk Guide

NOVEMBER 15, 2020

By Horst Simon, The Risk Culture Builder. Maybe the time has come to finally take the people side out of Risk Management—let us change the Basle definition and say Operational Risk is just systems, processes and external events, that is anyway the perception that was followed by most in the world. Even after the publication of the IRM’s Guidance papers on Risk Culture and the later study by the London School of Economics, the whole world is still adjusting to the people thing at a snail’s pace.

Risk Management 59

Risk Management Risk Management Management Government 59

Pure Moderation

DECEMBER 31, 2020

1. What is content moderator? A Content Moderator not only takes the responsibility of approving content but also makes sure that content is placed in the right category before getting it live on a website or an online platform. In other words, the content moderator evaluates and filers the submitted content of users to be in line with the content requirements and standards of a particular platform. 2.

Automation 52

Automation Jobbing Outsourcing Business Process Outsourcing 52

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Avasant

DECEMBER 30, 2020

Digital. The post Avasant Featured in CIO Insight: Corporate Cybersecurity Defenses Outgunned by Cybercriminals appeared first on Avasant.

Cybersecurity 52

Cybersecurity Research Outsourcing 52

Magellan Solutions

APRIL 16, 2020

Outsourcing can benefit businesses of all industries and sizes, especially during challenging times. For US companies that outsource offshore, one of its greatest benefits is additional support during recessions. While you can always outsource within your territory, a growing number of companies find it more effective to do it offshore. In fact, a lot of key industry players are taking advantage of offshore outsourcing.

Outsourcing 82

Outsourcing Offshoring Sales Manufacturing 82

Automation Anywhere

NOVEMBER 16, 2020

It’s no secret that businesses search far and wide for ways to gain an edge over the competition. Sometimes, getting that advantage is a matter of making the right hire—namely, in this case, a data engineer. What is data engineering? The role of the data engineer is to mine data. They use their skillset to build architectures such as databases and processing systems to extract value from the data, which can then can be used to add value to a business.

Engineering 98

Engineering Administrative Automation Efficiency 98

Customer Serv Outsource Smarter

APRIL 9, 2020

The impact of the coronavirus pandemic (COVID-19) instantly brought to light the value of remote call center agents for business continuity, risk mitigation and staffing fluctuations.

Call Center 98

Call Center 98

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Resource Optimizing

Jonajo Blog

NOVEMBER 4, 2020

Is it just me or does it seem like everyone and their mother is interested in marketing some product or service on social media? From the constant self-promotion of multi-level marketing companies to the viral tweets of fast-food chains, all levels, sizes and types of businesses are taking advantage of social media. But why? How come some businesses thrive on social media while others flop?

Accounting 89

Accounting Marketing Right-Sizing Design 89

https://www.hcmworks.com/blog

NOVEMBER 11, 2020

When procurement departments first got involved with managing an increasingly growing contingent workforce , they were often tasked by executive teams to reduce costs. The initial premise was that procuring people, with specific skills and intellectual capital, was not unlike procuring any other needed resource. Procurement traditionally concentrated on cost, risk, and measurement, and this competency was extended to staffing contingent workers.

Managed Services 94

Managed Services Management Reduced Costs Service 94

Velocity Global

DECEMBER 23, 2020

The global economy was thrown into disarray in 2020, exposing critical supply chain vulnerabilities and causing businesses to rethink strategies. According to a recent Accenture report, 94% of Fortune 1000 companies said the pandemic led to supply chain disruptions, while 75% said COVID-19 negatively affects their businesses. To overcome these challenges, companies explore new ways to mitigate risk and reduce operational costs.

Payroll 52

Payroll Manufacturing Flexibility Operational Costs 52

Blue Ocean

DECEMBER 21, 2020

Have you ever been more ready to end a calendar year? In our world of customer care, empathy has always been the cornerstone, the key to happy customers and happy clients. When 2020 came along and turned the world upside down, empathy became simply priceless. Impacted by the pandemic, unemployment, health issues, wildfires, lockdowns, and endless other challenges, customers needed a point of human connection more than ever before.

Customer Service 52

Customer Service Flexibility Marketing Service 52

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Working Solutions Outsourcing

DECEMBER 16, 2020

This year has been tough on businesses large and small. From retail to healthcare to food service, we have experienced plenty that could be catastrophic to any businesses. Here are some tips to help us all get through this time.

Retail 52

Retail Healthcare Service Call Center 52

3Pillar Global

DECEMBER 10, 2020

How AI is Used in Finance & Banking. Artificial intelligence (AI) plays a critical role in nearly every industry–retail, marketing, manufacturing, healthcare, the list goes on. However, some of the most game-changing benefits of AI are specific to the financial services sector. The finance and banking industry has seen its fair share of ups and downs throughout the years–from the Great Depression to the 2008 housing crisis, and most recently, COVID-19–and dealt with issues

Finance 52

Finance Banking Regulations Nearshoring 52

Pure Moderation

DECEMBER 9, 2020

1. Live Chat Agents With nearly 75% of live chat users rating their satisfaction as ‘high’, live chat support has been becoming the most preferred customer support channel used by customers, particularly among Millennials. The live chat service enables your customers will expect to provide the answers that they seek 24/7, 365 days a year. That is the reason why live chat support is used in a lot of businesses to provide real-time answers to customer inquiries.

Global Outsourcing 52

Global Outsourcing Outsourcing Customer Support Sales 52

Avasant

DECEMBER 23, 2020

Press Releases. Redesigning Business Processes With AI And Automation. The post Redesigning Business Processes With AI And Automation appeared first on Avasant.

Automation 52

Automation 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Magellan Solutions

JUNE 7, 2020

B2B telemarketing is one of the most effective methods of generating leads. Why? Because it generates trust by leveraging the power of phone calls in building personal connections. As you know, business-to-business transactions are more challenging. Clients tend to do more research than their B2C counterparts. Their journey along the sales funnel takes longer because of the crucial decisions they have to make.

Sales 64

Sales Right-Sizing Call Center Marketing 64

Automation Anywhere

DECEMBER 31, 2020

The rapidly-changing environment brought on by the pandemic year forced many companies to accelerate their digital transformation plans and implement automation within their organizations—seemingly overnight. Now, as we head into 2021, the focus on reskilling and upskilling the workforce has become more urgent to accelerate the growth of automation within organizations.

Robotics Process Automation 98

Robotics Process Automation Automation Flexibility Design 98

Customer Serv Outsource Smarter

FEBRUARY 25, 2020

The business world is evolving at an unprecedented rate. Maintaining a competitive advantage in times of rapid change and transformation requires companies to stay razor-focused on their core competencies and the ability to innovate and flex with market demands.

Call Center 98

Call Center Outsourcing Marketing 98

Jonajo Blog

DECEMBER 24, 2020

As the world continues to move toward greater technological advancements, only one thing is certain for businesses: you either keep up or get left behind. For that reason, many businesses are creating what is being called digital transformation strategies. These strategies will be used to form how the company moves forward and positions itself in the digital world.

Out-Tasking 59

Out-Tasking Research Management Design 59

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

https://www.hcmworks.com/blog

AUGUST 4, 2020

Your vendors are critical to the success of your company. They drive new growth within your industry and ensure your able to achieve revenue and profit goals. T hey are at the heart of many of your organization’s processes and activities. However, you might not consider how important it is to effectively manage your relationships with them. In the past, procurement was simply the department that bought goods and services.

Management 93

Management Service 93

Velocity Global

DECEMBER 21, 2020

For HR teams managing international employees, staying on top of holiday bonus payments is critical. Bonus laws differ from country to country, presenting compliance risks for companies that fail to understand individual requirements. Although not every country’s federal law mandates that companies pay bonuses, HR teams must stay vigilant in every market.

Marketing 52

Marketing Regulations Payroll Government 52

SirionLabs

DECEMBER 9, 2020

In an ideal world, the need for a contract would perhaps be non-existent. That will not happen in our lifetime, and contracts will have a fundamental role across civil, private, and even inter-planetary deals (e.g. Mars and Moon exploration related contracts at NASA ). Many insightful discussions with one of my mentors ( Mark Voytek , Chief Customer Officer, SirionLabs) have led me to delve into the true purpose of a contract.

Government 52

Government Efficiency Service Management 52

Safeguard Global

DECEMBER 7, 2020

After a tortuous path, Brexit was finally implemented when the United Kingdom left the European Union on January 31, 2020. As the transition period commenced, the COVID-19 pandemic and resulting economic uncertainty took everyone by surprise and dominated business leaders’ attention throughout 2020. But with the Brexit transition period ending on December 31, 2020, it’s time to look carefully at the post-Brexit impact on U.K. businesses that employ EU citizens.

Jobbing 52

Jobbing Payroll Government Outsourcing 52

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management