Everest Group

OCTOBER 31, 2022

The normative definition for the GBS model is the central provision of facilities management, administrative services, HR services, metrics reporting, infrastructure, and often capabilities such as cross-functional collaboration, continuous improvement, program and change management in an offshore location while the business takes the delivery risk.

Offshoring 130

Offshoring Facilities Management Government Collaborations 130

Intugo

MAY 31, 2024

Call Center Solutions For Small Business: A Vital Guide for Operational Efficiency and Cost Savings Establishing a Business Process Outsourcing (BPO) call center is a significant strategic decision for any company. The right location can lead to operational efficiency, cost savings, and customer satisfaction.

Call Center 40

Call Center Efficiency BPO Labor Costs 40

Future of Sourcing

JULY 28, 2023

– How Calculum’s ADA Platform allows leading organizations to optimize their payment terms, aligned to their competitors and unlock working capital and generate millions in free cash flow. – “How a simple initiative helped save millions of lives from the Aids Epidemic.”

Facilities Management 52

Facilities Management Robotics Process Automation Retail Strategic Sourcing 52

Magellan Solutions

MAY 3, 2022

Because of the 24/7 operations, unique technologies, and better innovation of call centers in countries like the Philippines and India, the company expected to get better assistance in processing efficiencies. Through this, SoftBank expected to enhance sales and marketing efficiency, improve productivity, and increase sales.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

Because of the 24/7 operations, unique technologies, and better innovation of call centers in countries like the Philippines and India, the company expected to get better assistance in processing efficiencies. Through this, SoftBank expected to enhance sales and marketing efficiency, improve productivity, and increase sales.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Obobo

JANUARY 23, 2023

E-procurement is often faster and more efficient than traditional procurement, and it can help companies save money by reducing costs associated with paper documents and postage. Indirect procurement includes all non-production related costs, such as marketing, facilities management, and IT.

Software 52

Software Right-Sizing Sourcing Out-Tasking 52

Planergy Software

MARCH 10, 2025

From student achievement records and administrative details to resource management and compliance-related information, schools and trusts have a ton of data to handle. Without the right systems and practices, this information can quickly become overwhelming or compromise operational efficiency.

Management 52

Management Administrative Facilities Management Payroll 52