Magellan Solutions

JANUARY 29, 2024

The Benefits of Outsourcing Accounts Payable Outsourcing accounts payable (AP) functions can offer businesses several benefits. Based on Deloitte’s Global Outsourcing Survey , 65% say that outsourcing helps them focus on their main business activities without distractions.

Accounting 52

Accounting Efficiency Outsourcing External Service Provider 52

StaffVirtual

APRIL 14, 2022

When it comes to outsourcing, there are many different services that you can take advantage of. In this blog post, STAFFVIRTUAL, the top-rated global outsourcing company, will discuss four different job roles that you can outsource when you are looking for a more efficient and cost-effective way to run your business.

Jobbing 90

Jobbing Outsourcing Global Outsourcing Efficiency 90

Raya Contact Center

AUGUST 4, 2021

The efficiency of the supermarket chain’s customer care was markedly boosted by these efforts. Alongside improvements in the efficiency of customer care, the targeted employee training and quality monitoring scorecard system led to a decrease in the number of repeated calls from customers by a staggering 40%.

Global Outsourcing 87

Global Outsourcing Selective Outsourcing Outsourcing Professionals Outsourcing 87

Redial

APRIL 17, 2024

South Africa presents significant opportunities within the global outsourcing landscape. From alternative legal services to finance & accounting, human resource outsourcing, and procurement, South Africa maintains a competitive advantage , providing access to the dynamic African market and beyond.

Banking 130

Banking Human Resources Outsourcing Legal Services 130

Redial

APRIL 17, 2024

April 17, 2024 / in Business Process Outsourcing / by Deidad Juarez South Africa presents significant opportunities within the global outsourcing landscape. Why South Africa? Its strategic location, skilled workforce, cost-effective solutions. This is a destination largely productive for U.S.

Business Process Outsourcing 130

Business Process Outsourcing Banking Human Resources Outsourcing 130

Premier BPO

JULY 23, 2024

The Results The solutions led to significant improvements in customer experience and operational efficiency as staff reduction by 30% brought in savings of approximately $180k annually. After-call work time halved, improving hold times and contact center efficiency.

Nearshoring 130

Nearshoring BPO Outsourcing Out-Tasking 130

Premier BPO

AUGUST 30, 2024

Companies can quickly scale their teams up or down based on project requirements without long-term commitments.This allows for efficient resource allocation and quick adaptation to changing market conditions, where the ability to respond to new requirements more effectively provides a significant competitive advantage.

Offshoring 130

Offshoring Co-Sourcing Labor Costs Outsourcing 130

Offshore India Data Entry

MAY 21, 2024

AI is being leveraged to automate repetitive tasks, enhance customer service, and provide valuable insights through data analytics.This is having a profound impact on the operational efficiency of BPO companies. It’s also reshaping the future of offshore BPO companies, particularly in India, a major player in the global BPO Industry.

BPO 105

BPO Offshoring Data Entry Business Process Outsourcing 105

Groove Technology

MAY 7, 2024

This adaptability, combined with cost-efficiency, makes India a compelling choice for IT outsourcing. Language and Cultural Compatibility India is the second-largest English-speaking country in the world, which minimizes the language barrier that often complicates outsourcing arrangements.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Software 130

Raya Contact Center

MARCH 10, 2022

RCX has expanded into new leading markets by opening a premise in the US – which has 35% of the global outsourcing market – under the name Raya Customer Experience -LLC in Delaware. This year, RCX was also listed among the top 100 global outsourcing companies in the IAOP rankings.

Global Outsourcing 98

Global Outsourcing Business Process Outsourcing Outsourcing BPO 98

31 West

JUNE 9, 2018

Outsourcing is the strategic utilization of external resources and workforce to complete tasks that were traditionally handled in-house by the staff of a company. Outsourcing customer service saves a lot of money. Companies the US, UK or Europe can save up to 65% of costs just by outsourcing labor to other countries.

Outsourcing 130

Outsourcing Content Writing Nearshoring Offshoring 130

Groove Technology

OCTOBER 1, 2024

Outsourcing has emerged as an effective solution, helping businesses save significantly on costs through access to cheap human resources, reducing operating costs and increasing work efficiency. According to a study by Deloitte, companies can save up to 60% of operating costs through outsourcing.

Software 130

Software Reduced Costs Outsourcing Infrastructure Costs 130

Worldwide Call Centers

DECEMBER 12, 2024

Call centers in Sofia, Plovdiv & Varna are drawing attention from businesses worldwide seeking cost-effective, efficient, and high-quality customer service solutions. In this article, we will explore the key reasons behind the increasing popularity of call centers in Bulgaria.

Outsourcing 104

Outsourcing Call Center Labor Costs Government 104

Raya Contact Center

MAY 22, 2023

Background on RAYA CX RAYA CX, a global outsourcer specializing in customer experience management, strives to provide exceptional service to its clients and their customers. To further improve customer satisfaction and operational efficiency, RAYA CX implemented a robust Post-Call Analytics solution. Field is required!

Analytics 40

Analytics Efficiency Call Center Global Outsourcing 40

Raya Contact Center

MAY 22, 2023

Background on RAYA CX RAYA CX, a global outsourcer specializing in customer experience management, strives to provide exceptional service to its clients and their customers. To further improve customer satisfaction and operational efficiency, RAYA CX implemented a robust Post-Call Analytics solution. Field is required!

Analytics 40

Analytics Efficiency Call Center Global Outsourcing 40

SEBPO

JANUARY 11, 2023

One of 2023’s biggest continuing business trends is automation, with the latest and greatest technology (AI, RPA, and more) assisting with process efficiency and increased productivity. As a leading global outsourcing partner, SEBPO understands the appeal of these specific benefits. Engineer your perfect solution. What we do.

Automation 98

Automation Outsourcing Robotics Process Automation Out-Tasking 98

Pure Moderation

AUGUST 18, 2022

Most businesses also find that outsourcing has made their work more efficient. More than 60% of US-based businesses outsource at least one department. Improved Efficiency. Outsourcing allows companies to streamline non-core activities, like payroll services and IT. Types Of Business Process Outsourcing Models.

BPO 98

BPO Nearshoring Business Process Outsourcing Offshoring 98

Go4Customer

SEPTEMBER 24, 2021

s been almost 2 decades and India is still, comprehensively leading the global outsourcing sector by possessing 66% of the call centers in the world. The call centers in Philippines, Malaysia, China, etc have been quite efficient and effective in matching the business expectations of western companies.

Call Center 59

Call Center Global Outsourcing Service Outsourcing 59

Everest Group

APRIL 28, 2023

While there is increasing appreciation for the strategic impact to businesses of delivering great customer experiences (CX), a large part of the market is still managing CX as it has always done, which is to drive down costs and focus on operational efficiencies.

Management 100

Management Global Outsourcing Retail Insurance 100

Offshore India Data Entry

JANUARY 22, 2024

According to Deloitte’s 2016 Global Outsourcing Survey, 70% of respondents reported cost reduction as a key outsourcing objective. Business process outsourcing delivers economies quickly through reduced HR costs, technology expenses, and operational overhead. Looking to free up resources and focus on strategic goals?

Offshoring 94

Offshoring BPO Accounting Data Entry 94

CGS Inc

JANUARY 10, 2022

Through a mixed reality experience, TeamworkAR enables employees and leaders to address and solve complex problems, collaborate and share expertise efficiently and effectively.

Collaborations 98

Collaborations Global Outsourcing Outsourcing Research 98

Magellan Solutions

MARCH 27, 2023

Do you want to know more about the benefits of outsourcing and why businesses make it a part of their strategy? We will examine some general outsourcing statistics below. Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report.

Outsourcing 86

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 86

Microsourcing

SEPTEMBER 27, 2022

There is a lot to like about outsourcing. From increasing efficiencies and easing pressure on in-house employees to saving money via reduced labor costs, there is a reason that countless organizations embrace the chance to partner with offshore providers that are in the business of helping other businesses succeed.

MicroSourcing 52

MicroSourcing Outsourcing Labor Costs Offshoring 52

Groove Technology

OCTOBER 1, 2024

Let's delve into the three primary types: Business Process Outsourcing (BPO) Business Process Outsourcing involves contracting non-core business activities to external service providers. According to Deloitte's 2020 Global Outsourcing Survey, 70% of companies cite cost reduction as a primary reason for BPO adoption.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Groove Technology

SEPTEMBER 26, 2024

Consider the partner's ability to adapt to changing project requirements and team sizes without compromising quality or efficiency. Communication and Project Management Capabilities Effective communication and robust project management are fundamental to successful outsourcing relationships.

Software 130

Software Outsourcing E-Commerce Right-Sizing 130

Magellan Solutions

MARCH 13, 2024

Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. What is Outsourcing?

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Groove Technology

SEPTEMBER 23, 2024

Agile Methodology Implementation Adopting Agile methodologies can significantly improve project outcomes and cost efficiency. Long-term Partnership Considerations Establishing a long-term partnership with your outsourcing provider can yield significant cost savings and other benefits.

Software 130

Software Outsourcing Nearshoring Offshoring 130

StaffVirtual

APRIL 13, 2022

Outsourcing is the process of hiring a third party company to do tasks that are either not feasible or not cost effective for you to do in-house. There are many benefits of outsourcing, including: increased efficiency, cost savings, and access to global resources.

Outsourcing 52

Outsourcing Global Outsourcing Efficiency 52

SEBPO

APRIL 26, 2021

Marlton, NJ – April 26, 2021 — SEBPO, a leading global outsourcing partner to many of the world’s largest advertising, media, and technology companies, today announced that is celebrating 15 years of success in the business process outsourcing industry. Marks milestone with donation to charities in Bangladesh.

Co-Sourcing 52

Co-Sourcing Global Outsourcing Outsourcing Professionals Business Process Outsourcing 52

Magellan Solutions

JANUARY 19, 2016

With that, companies that outsource finance and accounting (F&A) functions are now more concerned with the value or quality of work than the low labor cost – improving the competition among FAO providers. So how do you know when is the right time for your company to try finance and accounting outsourcing (FAO)? .

Finance 61

Finance Accounting Outsourcing BPO 61

Magellan Solutions

APRIL 16, 2020

This financial institution has signed a deal with a global outsourcing company for the provision of its payments system. . Another Australian company that outsources jobs is Optus. Among the functions it has decided to outsource are its human resources and back-office financial and accounting operations.

Outsourcing 72

Outsourcing Banking Human Resources Offshoring 72

SEBPO

APRIL 27, 2023

This rings true for every client interaction at SEBPO; as true partners, we focus on collaborating with our clients’ to drive efficiency and improve task accuracy. Questions About Outsourcing? Handy suggests looking for ways your product or service helps your clients achieve their goals. Want more insights?

Out-Tasking 98

Out-Tasking Outsourcing Sales Global Outsourcing 98

Groove Technology

OCTOBER 1, 2024

Recent studies highlight the growing trend of outsourcing in the tech industry. According to a 2022 survey by Commit, outsourcing for startup software development is expected to increase by 70% between 2022 and 2023. According to a survey by Clutch, 71% of small businesses plan to outsource to maintain efficiency in a growing market.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Mercans

SEPTEMBER 25, 2023

Today, we are delighted to announce a groundbreaking collaboration with Infosys (NYSE: INFY), a renowned global outsourcing, business consulting and digital services leader. This consolidation of payroll functions reduces complexity and enhances overall efficiency, allowing clients to focus on core business activities.

Payroll 52

Payroll BPO Business Process Outsourcing Service 52

Pure Moderation

DECEMBER 9, 2020

Live chat Agents have to be efficient with computers, quick respond, and have to have knowledge of the company’s products or services, as well as the API used by your business. That is the reason why live chat support is used in a lot of businesses to provide real-time answers to customer inquiries. What do Live Chat Agents need to possess?

Outsourcing 52

Outsourcing Global Outsourcing Customer Support Sales 52

Globalization Partners

AUGUST 25, 2021

But working with a trusted global outsourcing agency can ease the process. By partnering with an efficient ally like Globalization Partners, Ecolex could bypass growing pains and quickly expand to other markets for product testing before entity setup.

Payroll 98

Payroll Flexibility Out-Tasking Global Hiring 98

Raya Contact Center

NOVEMBER 4, 2021

RCX has expanded into new leading markets by opening a premise in the US – which has 35% of the global outsourcing market – under the name Raya Customer Experience -LLC in Delaware. This year, RCX was also listed among the top 100 global outsourcing companies in the IAOP rankings.

Global Outsourcing 52

Global Outsourcing Business Process Outsourcing Outsourcing BPO 52