IBM Services

APRIL 11, 2024

The global AI governance landscape is complex and rapidly evolving. Key themes and concerns are emerging, however government agencies must get ahead of the game by evaluating their agency-specific priorities and processes. The term governance can be slippery.

Government 77

Government Regulations Accounting Cybersecurity 77

IBM Services

SEPTEMBER 27, 2023

There are two types of these generative AI models: proprietary large language models and open source large language models. On the other hand, open source LLMs are free and available for anyone to access, use for any purpose, modify and distribute. What are the benefits of open source LLMs?

Sourcing 98

Sourcing Research Out-Tasking Government 98

IBM Services

JANUARY 31, 2024

Sourcing isn’t just a concern for procurement teams. The sourcing process sits within supply chain management and is used for identifying, vetting and selecting the best suppliers. The sourcing process sits within supply chain management and is used for identifying, vetting and selecting the best suppliers.

Sourcing 98

Sourcing Strategic Sourcing Outsourcing Supply Chain Management 98

Everest Group

NOVEMBER 16, 2022

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. These organizations are also focusing on workplace diversity , pay equity, and good governance structure to meet their ESG aspirations.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

IBM Services

MAY 9, 2024

The healthcare industry faces arguably the highest stakes when it comes to data governance. The impact of healthcare data usage on people’s lives lies at the heart of why data governance in healthcare is so crucial.In healthcare, managing the accuracy, quality and integrity of data is the focus of data governance.

Government 71

Government Healthcare Regulations Insurance 71

IBM Services

OCTOBER 12, 2023

The tasks behind efficient, responsible AI lifecycle management The continuous application of AI and the ability to benefit from its ongoing use require the persistent management of a dynamic and intricate AI lifecycle—and doing so efficiently and responsibly. But the implementation of AI is only one piece of the puzzle.

Government 80

Government Out-Tasking Regulations Analytics 80

Everest Group

SEPTEMBER 10, 2024

IST Procurement today faces constant pressure to reduce costs while adding value, such as improving efficiency, driving supplier innovation, managing risk, incorporating emerging technologies like generative AI, and helping the organization achieve its environmental, social, and governance (ESG) goals, among others.

Design 130

Design Sourcing Reduced Costs Outsourcing 130

Everest Group

JULY 26, 2024

However, in reality, GBS leaders’ biases—as opposed to data-driven decision criteria—have governed who does what, when, and how. The strategy function is focused on locations and perhaps the business case for one source of labor or another in which location. Why do GBS organizations fail to optimize their hybrid models?

Management 147

Management Right-Sizing Global Business Services Government 147

Everest Group

JULY 18, 2023

With emerging trends such as Environmental, Social, and Governance (ESG) practices, next-gen technologies, and cost optimization imperatives, category management structures need to continuously evolve to meet changing demands. What questions will the webinar answer for the participants?

Management 147

Management Strategic Sourcing Outsourcing Government 147

Everest Group

SEPTEMBER 14, 2023

At the same time, the country’s focus on integrating environmental, social, and governance (ESG), and diversity, equity, inclusion, and belonging (DEIB) elements further enhance its appeal to companies today.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

Everest Group

MAY 9, 2024

Generative AI (gen AI) presents a crucial solution, enabling rapid product innovation and enhanced operational efficiency. ” This webinar offers buyers and service providers valuable insights into real-world use cases where pilots progress to full production, key challenges, and the enterprise playbook around AI governance.

Retail 147

Retail BPO Regulations Sourcing 147

Everest Group

JULY 30, 2024

Leading global research firm, supported by Egyptian Government Agency ITIDA (Information Technology Industry Development Agency), assesses the IT, business processes and engineering research & development potential in Egypt. This drives maximum operational and financial performance and transformative experiences.

Service 130

Service Offshoring Global Business Services Research 130

Premier BPO

SEPTEMBER 10, 2024

80% of organizations aiming to scale their business will fail without a modern approach to data governance. To successfully implement this, an organization must identify key data sources and work towards defining relevant KPIs and metrics. Moreover, it makes workflows more efficient and data more readily available.

Co-Sourcing 130

Co-Sourcing Government Efficiency Out-Tasking 130

IBM Services

SEPTEMBER 11, 2023

Government agencies are under pressure to close the gap between the needs and expectations of their residents and the level of services that government IT systems can realistically support. Government executives face several uncertainties as they embark on their journeys of modernization.

Government 89

Government Design Co-Sourcing Research 89

Everest Group

DECEMBER 7, 2023

COP28 is a key moment for the energy sector, offering an opportunity for governments to make bold commitments and speed up the transition. Leading enterprises have started joining forces with tech players and service providers to track and enhance energy efficiency in operations, paving the way for a sustainable energy transition.

Regulations 173

Regulations Efficiency Sourcing Marketing 173

Everest Group

OCTOBER 7, 2024

This design approach fosters efficiency and reduces waste by allowing a single platform to serve multiple purposes.  In the product development area, aerospace titans such as Airbus SE and Pratt and Whitney have turned their attentions to sustainable aviation fuels.

Engineering 130

Engineering Manufacturing Impact Sourcing Government 130

Premier BPO

OCTOBER 23, 2024

1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset. Extract : Pulls data from different sources, including databases, flat files, cloud services, etc. What is ETL?

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Premier BPO

AUGUST 17, 2021

Ironically, the global pandemic has shown a dramatic example of why Pakistan is a source of superior providers of outsourcing capabilities and processes which many Fortune 500, Inc. The Government offers zero income tax on IT exports till June 2025. and other U.S. businesses such as MTBC. 16 State-of-the-art software technology parks.

Offshoring 246

Offshoring BPO Outsourcing Government 246

Everest Group

NOVEMBER 30, 2023

Our research highlights the transformative power of technology in reducing carbon footprints, enhancing energy efficiency, and driving sustainable practices across sectors as diverse as oil & gas, banking & finance, and manufacturing. This is a theme prominent not just at an enterprise level, but also at an international level.

Supply Chain Management 162

Supply Chain Management Finance Research Government 162

IBM Services

JANUARY 15, 2024

In 2024, the ongoing process of digitalization further enhances the efficiency of government programs and the effectiveness of policies, as detailed in a previous white paper. Only by doing so can governments establish themselves as trustworthy stewards.

Government 67

Government Research Regulations Efficiency 67

Everest Group

JUNE 16, 2023

Read on to learn about six benefits of supplier diversity that sourcing and procurement professionals should take advantage of. For many sourcing organizations, Environmental, Social, and Governance (ESG) considerations have become more visible criteria in selecting strategic suppliers.

Outsourcing 130

Outsourcing Service Government Sourcing 130

IBM Services

OCTOBER 16, 2023

This is where AI governance comes into play: addressing these potential and inevitable problems of adoption. AI governance refers to the practice of directing, managing and monitoring an organization’s AI activities. An AI governance framework ensures the ethical, responsible and transparent use of AI and machine learning (ML).

Government 75

Government Management Risk Management Risk Management 75

Everest Group

AUGUST 14, 2024

Current macroeconomic conditions, an evolving regulatory landscape, advancements in technology, and a focus on diversification and Environmental, Social and Governance (ESG) are some of the major factors influencing the private equity industry.

Collaborations 162

Collaborations Advisory Regulations Marketing 162

Everest Group

JULY 4, 2024

With increasing customer preferences for environmentally friendly products and evolving government regulations, retail and consumer packaged goods (RCPG) enterprises are being compelled to embrace sustainable practices. These systems enhance operational efficiency by automating data collection and reporting processes.

Retail 147

Retail Inventory Management Analytics Sourcing 147

Premier BPO

OCTOBER 30, 2024

Companies that leverage their data strategically enjoy clear growth, efficiency, and competitiveness advantages. With a strong database foundation, companies can experiment, iterate, and pivot quickly, turning data into a tool for operational efficiency and innovation.

Management 130

Management Co-Sourcing Analytics Government 130

IBM Services

DECEMBER 15, 2023

Open-source artificial intelligence (AI) refers to AI technologies where the source code is freely available for anyone to use, modify and distribute. Open-source AI projects and libraries, freely available on platforms like GitHub, fuel digital innovation in industries like healthcare, finance and education.

Sourcing 69

Sourcing Out-Tasking Research Collaborations 69

Everest Group

MARCH 19, 2024

Adequate resources are crucial to ensure scalability, allowing Gen AI systems to manage increasing workloads efficiently. These can play a pivotal role in easing the efficient deployment, orchestration, and monitoring of AI models. Gen AI can generate content that is low in authenticity.

Government 147

Government Advisory Risk Management Risk Management 147

Everest Group

JANUARY 18, 2024

“Gen AI is transforming senior executives’ perspectives on efficiency, growth and competitive advantage, and will revolutionize their operational strategies,” stated Charlotte Yates, the founder and CEO of Yates Ltd. Services include strategy, sourcing, program execution, change management, communications and governance.

Research 162

Research Government Retail Healthcare 162

Everest Group

NOVEMBER 30, 2022

Service providers who lead in green engineering and can produce significantly more carbon-efficient software have an opportunity to price their sustainable IT services at higher premiums and pioneer this emerging space. Developing carbon-efficient software has never been a core objective. Now, this isn’t a new notion by any means.

Service 130

Service Engineering Software Impact Sourcing 130

Groove Technology

MAY 18, 2023

MuleSoft is an Anypoint Platform that offers a unified, hybrid integration platform for connecting any application, data source, or API, regardless of its location, format, or protocol. Governance: Ensuring compliance with regulatory requirements and enforcing governance policies across multiple systems can be challenging.

E-Commerce 130

E-Commerce Supply Chain Management Government Banking 130

Everest Group

JULY 17, 2024

Sustainability in insurance transcends traditional practices, weaving Environmental, Social, and Governance (ESG) elements into the core of day-to-day operations, thereby safeguarding the future of stakeholders and the planet. Additionally, shifts in consumer behavior are influencing the move towards sustainable practices.

Insurance 173

Insurance Risk Management Risk Management Regulations 173

Premier BPO

OCTOBER 1, 2024

A well-structured database management system helps one make sense of this data: it filters out the noise and extracts what is essential by ensuring that data is stored, accessed, and used efficiently. Investment in a tech-enabled partnership ensures efficient data retrieval and maintains data security to support innovation and compliance.

Management 130

Management Co-Sourcing Government Analytics 130

Perficient Digital Transformation

MARCH 6, 2025

With deep expertise across Google , Adobe , Salesforce , Microsoft , and AWS technologies, we design and deploy scalable, high-impact solutions that drive efficiency, innovation, and measurable business outcomes across industries. Why Design Responsibly?

Design 64

Design Manufacturing Out-Tasking Administrative 64

Groove Technology

OCTOBER 1, 2024

Outsourcing has emerged as an effective solution, helping businesses save significantly on costs through access to cheap human resources, reducing operating costs and increasing work efficiency. Enterprises: Large corporations seeking to streamline costs can utilize outsourcing to improve efficiency and reduce operational expenses.

Software 130

Software Reduced Costs Outsourcing Infrastructure Costs 130

Everest Group

SEPTEMBER 12, 2024

Critical contractual aspects for gen AI sourcing Ensuring robust contractual clauses in service agreements is paramount for the success of any partnership involving gen AI solutions. Contracts must explicitly define the sources of data—whether they are server logs, IT service management (ITSM) ticket dumps, or other proprietary datasets.

BPO 130

BPO Sourcing Business Process Outsourcing Outsourcing 130

Everest Group

DECEMBER 16, 2022

Everest Group estimates the massive economic value insurance enterprises can generate by tapping their vast data pools to achieve operational efficiency and drive premium growth. Enhancement of operational efficiency. The spend is being directed toward digital transformation of business operations. Minimization of claims payout.

Insurance 130

Insurance Analytics Research Efficiency 130

Everest Group

JUNE 27, 2024

The restructuring opens new opportunities for the outsourcing industry as banks seek third-party support to drive efficiency and innovation. For instance, new business divisions may warrant a new sourcing plan. This transformation involves cost-cutting, digitalization, and a focus on core business areas. Reach out to us to learn more.

Banking 147

Banking Outsourcing Service Sales 147