Everest Group

MAY 11, 2023

To combat a looming recession, healthcare providers will need to take strategic action, including cutting costs, investing in patient experience, embracing digital technologies, and strengthening outsourcing partnerships. 1: Kaufman Hall Operating Margin Index by Month What healthcare provider trends can we expect in a recession?

Healthcare 130

Healthcare Analytics Outsourcing Insurance 130

Everest Group

JULY 13, 2023

New regulations and standards, such as ISO 20022, are paving the way for faster and more efficient payments. The increasing prevalence of digital payments and the consumer demand for seamless instant transactions are driving the adoption of real-time payments systems.

Service 246

Service Banking Insurance Healthcare 246

Magellan Solutions

FEBRUARY 14, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Healthcare organizations can hand off their growing call center needs and redirect resources toward core clinical care.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Offshore India Data Entry

DECEMBER 10, 2021

Healthcare workers need to process their documents as quickly as possible. Not like any other industry, the healthcare service department has more relevance in today’s world. In fact, it is the best way to improve efficiency in back-office documentation. Healthcare services need to act immediately in need.

Healthcare 98

Healthcare Data Entry Insurance Offshoring 98

AS White Global

NOVEMBER 25, 2021

With a growing workforce crisis compounded by the pandemic, especially in the US, the healthcare industry is struggling to attract and retain much-needed talent. Healthcare outsourcing services through an offshore staff can provide vital support to medical practitioners and healthcare providers so they can focus on their core duties.

Offshoring 98

Offshoring Healthcare Jobbing Data Entry 98

Perficient Digital Transformation

OCTOBER 30, 2023

Are you a Healthcare Business Leader stressing over how much you should use AI? You want to increase engagement and access to high quality care and drive down healthcare costs, right? It can learn from interactions to improve performance and efficiency. Does AI feel unsettling to you in healthcare?

Healthcare 115

Healthcare Design Engineering Analytics 115

Everest Group

NOVEMBER 2, 2023

Patient Engagement Platforms In the current healthcare landscape, patient engagement platforms play a vital role. They serve as a crucial link between patients and healthcare providers, promoting proactive healthcare management.

Healthcare 162

Healthcare Insurance Sourcing Information Technology 162

Perficient Digital Transformation

APRIL 4, 2023

Healthcare organizations are addressing the need to innovate by adopting digital health platforms (DHPs). Our client’s health plan wanted to eliminate its manual, paper-heavy consumer health insurance enrollment process and replace it with a modern front-end application and portal for beneficiaries and brokers.

Healthcare 98

Healthcare Insurance Manufacturing Collaborations 98

Automation Anywhere

SEPTEMBER 22, 2020

The healthcare industry, although initially slow to embrace technology, is now fully immersed in its digital transformation efforts, according to a new report by The Everest Group. The global healthcare IT market, valued at $187 billion in 2019 , is predicted to grow at a more than 15.6% billion in 2026. Ignore them for now.

Healthcare 97

Healthcare Automation Data Entry Robotics Process Automation 97

Perficient Digital Transformation

MAY 17, 2023

It seems obvious that general retailers need actionable data to drive business decisions, but many healthcare organizations (HCOs) are businesses that rely in the same engagement and transactional information. Authenticated member engagement such as filing claims, downloading insurance cards, etc. aggregate or individual).

Analytics 111

Analytics Healthcare E-Commerce Call Center 111

Magellan Solutions

SEPTEMBER 18, 2023

Do you operate a healthcare business? Working in healthcare can be tough. It’s here to make the lives of healthcare pros a whole lot easier. Read on to learn how AI can be your trusty sidekick in the world of healthcare! Or are you independently practicing your medical profession?

Healthcare 98

Healthcare Research Efficiency Insurance 98

IBM Services

NOVEMBER 10, 2023

This means large amounts of data being produced, stored, and exchanged every second, which is also subject of inefficiencies and gaps in its access between patients, providers, and payers given the inconsistencies in how healthcare data interoperability standards are implemented. Why is data interoperability an imperative?

Administrative 101

Administrative Healthcare Right-Sizing Insurance 101

Automation Anywhere

MARCH 4, 2021

In healthcare organizations, the revenue cycle is a broad set of activities that track and capture revenues associated with providing services to patients from the initial encounter until the final payment of the balance. An estimated 27 million Americans may lose employer-sponsored health insurance.

Healthcare 96

Healthcare Automation Out-Tasking Data Entry 96

Automation Anywhere

NOVEMBER 23, 2021

The healthcare industry processes 30 billion transactions annually, at a total cost of more than $250 billion, according to PwC. Increasingly, healthcare companies are turning to intelligent automation. Increasingly, healthcare companies are turning to intelligent automation. The reason for the high expense? Improve quality.

Healthcare 80

Healthcare Automation Robotics Process Automation Administrative 80

IBM Services

MAY 9, 2024

The healthcare industry faces arguably the highest stakes when it comes to data governance. For starters, healthcare organizations constantly encounter vast (and ever-increasing) amounts of highly regulated personal data. healthcare, managing the accuracy, quality and integrity of data is the focus of data governance.

Government 71

Government Healthcare Regulations Insurance 71

Perficient Digital Transformation

SEPTEMBER 27, 2021

Which health insurers are providing the best customer experience (CX), and how are they improving the quality of their experiences? Forrester set out to answer this very question in The US Health Insurers Customer Experience Index, 2021. Delivering Winning Consumer Experiences for Top Payers. Intelligent Search and Machine Learning.

Healthcare 119

Healthcare Insurance Analytics Automation 119

Everest Group

DECEMBER 14, 2022

Looking back at the downturn in 2008, new FinTech trends emerged, including personal finance management (PFM), insurance aggregators and marketplace, robo-advisors, crowdfunding, challenger/neo/digital-only banks, and cryptocurrencies. Players such as Nomi Health and PayGround seek to simplify the end-to-end healthcare payments experience.

Banking 182

Banking Insurance Finance Advisory 182

Everest Group

MAY 14, 2024

NextWealth offers services in AI/Machine Learning (AI/ML), Information Technology (IT) services , and Business Process Services (BPS) under a managed services model to a diverse set of clients in tech, e-commerce, fintech, banking, financial services and insurance (BFSI), and healthcare , among others.

Impact Sourcing 162

Impact Sourcing Sourcing E-Commerce Jobbing 162

Perficient Digital Transformation

APRIL 28, 2022

Meeting the ever-increasing IT demands of the healthcare industry is critical for organizations to keep up and stand out from their competitors. According to Forrester , “The stakes are as high as ever in healthcare, as the decisions made through the end of the decade will determine an organization’s success for the next 50 years.

Healthcare 72

Healthcare Insurance Automation Government 72

Perficient Digital Transformation

JULY 6, 2023

A blockchain-based data model for health insurance could potentially help to improve the efficiency and security of the health insurance industry. It could be used to securely store and manage healthcare data and claims information.

Insurance 52

Insurance Healthcare Reduced Costs Regulations 52

Everest Group

APRIL 9, 2024

We have seen a consistent insourcing trend among leading global banks, insurers, consumer packaged goods firms, healthcare and life-sciences companies, and manufacturers. Over the past 15 years, in-house delivery models have grown from 20% to 30% of the mix, although outsourcing remains prevalent.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Capgemini

SEPTEMBER 12, 2024

Insuring the future with a payer-provider partnership Capgemini 10 September 2024 Facebook Twitter Linkedin New technologies and regulations make collaboration more valuable than ever In brief: New technologies and regulations are changing the healthcare landscape. For proactive health payers, these changes carry immense opportunity.

Insurance 52

Insurance Healthcare Regulations Administrative 52

Perficient Digital Transformation

NOVEMBER 20, 2024

In the ever-evolving healthcare industry, efficiency and patient care are crucial. This collaboration aims to address one of the most significant pain points in healthcare: the often cumbersome and time-consuming approval process for medical treatments and services. Ready to Transform Your Healthcare Organization?

Healthcare 52

Healthcare Administrative Streamline Operations Out-Tasking 52

Perficient Digital Transformation

MARCH 6, 2025

In today’s fast-paced world, customers expect quick and efficient service, especially when it comes to their healthcare needs. This promotes inclusivity and equal access to essential healthcare services. Let’s work together to create a world where healthcare is accessible and equitable for everyone.

Customer Service 52

Customer Service Design Service Healthcare 52

Perficient Digital Transformation

MARCH 6, 2025

In the realm of healthcare, effective communication and transparency are paramount. Pharmacies, as essential healthcare providers, must ensure that their services are accessible to all customers, regardless of their abilities. This promotes inclusivity and equal access to essential healthcare services.

Design 52

Design Healthcare Regulations Flexibility 52

3Pillar Global

MARCH 14, 2024

Healthcare patients are busy people with busy lives. Yet healthcare technology systems rarely prioritize the patient or member experience. Failure to do so will only create further frustrations, exposing your healthcare system to serious risk. What do healthcare systems get wrong about digital solutions?

Healthcare 98

Healthcare Reduced Overhead Insurance Right-Sizing 98

Perficient Digital Transformation

MAY 31, 2022

I understand all too well the impact and benefits that standard healthcare terms contribute to leveraging interoperability and providing healthcare with big data for research and population health, and why it’s a lot easier said than done. The Difficulties of Standardizing Healthcare Terms .

Healthcare 69

Healthcare Research Insurance Information Technology 69

Magellan Solutions

MARCH 8, 2021

According to a report by Harmony Healthcare IT. These present a problem for clinics, hospitals, and healthcare institutions. Here is where a healthcare BPO comes in. This article will answer why call centers are the future of healthcare consultation. Healthcare Consultation Definition. Medical Training.

Call Center 52

Call Center Healthcare Data Entry Insurance 52

Perficient Digital Transformation

MARCH 6, 2025

Pharmacies play a crucial role in the healthcare system, providing essential services to individuals from all walks of life. By creating an inclusive environment, pharmacies can contribute positively to society and ensure that everyone has access to the healthcare services they need. What is Universal Design?

Design 52

Design Healthcare Flexibility Service 52

Perficient Digital Transformation

MARCH 11, 2024

The shift from a project to a product mindset is particularly relevant for health insurers and healthcare providers as they aim to enhance their agility, responsiveness, and consumer-centric focus. Agile methodologies play a crucial role in facilitating and supporting this transition in the healthcare industry.

Healthcare 52

Healthcare Insurance Collaborations Administrative 52

Perficient Digital Transformation

DECEMBER 14, 2022

With robust industry experience and a drive for productive collaboration, both internally and with our clients, our healthcare practice achieves excellence in transforming how the world’s biggest brands connect with consumers and grow their business. Powering World Class Expertise in Healthcare. Healthcare Leaders Turn to Us.

Collaborations 69

Collaborations Healthcare Jobbing Insurance 69

Everest Group

NOVEMBER 16, 2022

Adoption of task mining solutions can not only help enterprises achieve cost savings and operational efficiencies by optimizing and automating tasks, but also enhances employee experience through better resource allocation. This has led to task mining being one of the fastest-growing markets in the Intelligent Automation (IA) space.

Marketing 130

Marketing Automation Software Robotics Process Automation 130

Perficient Digital Transformation

NOVEMBER 14, 2022

I recently connected with one of our colleagues in Latin America (LatAm) to discuss how she participates in global collaboration, and how that collaboration supports diversity, equity, and inclusion (DE&I) in the healthcare industry. As end-to-end partners to our healthcare clients, it is important that we: .

Collaborations 64

Collaborations Healthcare Insurance Right-Sizing 64

Premier BPO

OCTOBER 23, 2024

ETL also enhances operational efficiency by making data readily available for analysis, reporting, and process optimization. By implementing these strategies, organizations can build reliable ETL processes that enhance data quality, enable timely decision-making, and improve operational efficiency.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

31 West

JULY 8, 2022

HIPPA for healthcare. The Health Insurance Portability and Accountability Act is a federal law for maintaining the security of patients’ health records. As per the standard, hospitals and insurers comply with HIPPA regulations and have the right to access and transfer the data.

Regulations 130

Regulations Insurance Healthcare Software 130

Redial

APRIL 17, 2024

Diverse Expertise in Contact Centers: Building on a solid foundation in contact centre operations, South Africa extends its global reach into diverse sectors such as legal, healthcare, gaming, and others. This is a destination largely productive for U.S.

Banking 130

Banking Human Resources Outsourcing Legal Services 130

Redial

APRIL 17, 2024

Diverse Expertise in Contact Centers: Building on a solid foundation in contact centre operations, South Africa extends its global reach into diverse sectors such as legal, healthcare, gaming, and others. This is a destination largely productive for U.S.

Business Process Outsourcing 130

Business Process Outsourcing Banking Human Resources Outsourcing 130