31 West

AUGUST 29, 2022

We are here with a solution you can never turn a blind eye to, that manna is nothing but the Managed Service Providers. We have clustered up the top ten benefits (though it was intensely hard to ignore the rest of the million benefits) of a managed service provider , give it a quick read to build your business’s foundation unshakable.

Managed Services 130

Managed Services Management Service Cybersecurity 130

31 West

AUGUST 23, 2022

MSP, or managed service provider, is a computing platform where organizations can remotely meet the IT requirements of the users. It also offers multiple means of contact, such as service portals, email addresses, and phone numbers. This article shares a clear picture of MSP help desk service.

Managed Services 130

Managed Services Management Service Right-Sizing 130

Everest Group

AUGUST 2, 2023

Network Transformation and Managed Services PEAK Matrix® Assessment – System Integrators (SIs) As enterprises embrace their digital transformation journeys, they are becoming cognizant of the critical role that network transformation plays.

Managed Services 130

Managed Services Management Service Automation 130

Groove Technology

MAY 23, 2023

In today’s fast-paced business environment, it is essential to have a well-designed and efficient API management system. In this article, we will explore the benefits of MuleSoft API Design & Development, understand the role of Anypoint Platform API, and learn about MuleSoft API Management best practices.

Efficiency 130

Efficiency Design Reduced Costs Managed Services 130

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

Outsourcing 189

Outsourcing Service Sourcing Payroll 189

Everest Group

JANUARY 16, 2024

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. Their priorities also include strengthening data security, ensuring compliance, and automating manual processes for improved efficiency.

Retail 173

Retail E-Commerce Service Sourcing 173

Premier BPO

OCTOBER 1, 2024

A well-structured database management system helps one make sense of this data: it filters out the noise and extracts what is essential by ensuring that data is stored, accessed, and used efficiently. Organizations that effectively leverage database management can use data to drive decisions, innovation, and competitive advantage.

Management 240

Management BPO Co-Sourcing Government 240

Perficient Digital Transformation

FEBRUARY 20, 2023

Perficient’s Salesforce Managed Services program specifically address these challenges that businesses face with their Salesforce set up.

Managed Services 64

Managed Services Management Service Healthcare 64

Everest Group

JANUARY 12, 2024

Service providers can help customers overcome obstacles by enhancing their capabilities with Salesforce Industry Clouds. Reach out to discuss cloud and the opportunities service providers can offer. While industry cloud offerings are rising in popularity, they also present enterprise challenges and complexities.

Service 173

Service Advisory Outsourcing Managed Services 173

Premier BPO

JUNE 7, 2024

Whether due to rapid growth or desires to leverage new opportunities, resource constraints make your business unable to keep up with technology-enabled production, customer service, or other business aspects. A dedicated Service Desk Coordinator (SDC) and QA Analyst were appointed to monitor performance and meet all targets.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Premier BPO

OCTOBER 8, 2024

Together, EDI and ETL form a robust framework for modern data management. EDI ensures efficient and accurate data flow between partners, while ETL consolidates this data for comprehensive analysis, enhancing decision-making and operational visibility. Outsourced EDI and ETL services can lead to more efficient operations.

BPO 245

BPO Co-Sourcing Outsourcing Efficiency 245

Perficient Digital Transformation

MARCH 21, 2022

Perficient’s life sciences industry experts have offered managed services for many years. Our conversation explored clients’ pain points and how a managed services partnership can (and does) address them. What are managed services? Vicky Green, Client Executive.

Managed Services 78

Managed Services Management Service Pharmaceuticals 78

The Hackett Group

AUGUST 1, 2024

NASDAQ: HCKT) is collaborating with Oracle to offer a new Hackett Pay managed services solution for Oracle Payroll. Hackett Pay will cover all aspects of payroll operations support, including wage payments, employee tax, wage garnishments, W-2 management, employee verification, tax credits and unemployment claims.

Payroll 78

Payroll Managed Services Collaborations Management 78

Everest Group

NOVEMBER 30, 2022

Top Process Orchestration Technology Providers Process Orchestration helps business users design, manage, and monitor end-to-end business processes. LEARN MORE ABOUT Top Service Providers. Recognizing market needs, technology providers are also evolving rapidly in terms of their product capabilities, features, and functionalities.

Software 246

Software Marketing Research Outsourcing 246

Premier BPO

SEPTEMBER 10, 2024

Digital transformation solutions also require utilizing efficient data processing platforms, which are crucial as they streamline the process of turning raw data into actionable insights. Moreover, it makes workflows more efficient and data more readily available.

BPO 244

BPO Co-Sourcing Government Efficiency 244

Perficient Digital Transformation

OCTOBER 10, 2022

As a leading Twilio-Certified Managed Services Provider , Perficient is uniquely positioned to help supplement in-house capabilities and enhance ongoing production operations. This enables us to act as a single point-of-contact for all your contact center solution needs where we interface and manage Twilio support as required. .

Managed Services 64

Managed Services Management Service Engineering 64

Everest Group

FEBRUARY 28, 2023

Workplace Communication and Collaboration (WCC) Services PEAK Matrix® Assessment Since the pandemic, enterprises have realized the importance of hybrid workplace models, which, in turn, have necessitated the adoption of efficient communication and collaboration services. LEARN MORE ABOUT Top Service Providers

Collaborations 130

Collaborations Service Marketing Managed Services 130

31 West

NOVEMBER 8, 2022

When hiring a managed IT desk service provider, you must consider hard metrics and soft skills. As security has become a priority for all companies, people are seeking the help of qualified and experienced service desk providers to streamline their IT functions. 8 Tips to Choose Best Managed IT Service Desk Provider.

Management 130

Management Service Out-Tasking Flexibility 130

31 West

SEPTEMBER 22, 2022

For global organizations, a local service team can prove to be inefficient. You can run into issues like inconsistent levels of service quality, long resolution times, and cost concerns. So, how do you provide support to users present at different geographical locations while consistently meeting service metrics ? Objectives.

Service 130

Service Outsourcing Automation Flexibility 130

31 West

APRIL 16, 2021

Many people refer help desk and service desk to be the same and others feel it to be different. You can throw a question at us asking “Does it matter if you use the term help desk or service desk to describe IT support?” What is Service Desk? It manages incident and service requests and handles communication with users.

Call Center 130

Call Center Service Customer Support Customer Service 130

NoonDalton

SEPTEMBER 9, 2024

Business leaders are struggling to manage workloads and maintain productivity, leading many to turn to outsourcing or managed services. Understanding the difference between traditional outsourcing and managed services can help businesses make informed decisions about which model suits their operational needs and long-term goals.

Managed Services 52

Managed Services Outsourcing Management Service 52

Perficient Digital Transformation

MARCH 1, 2022

Forrester has included Perficient in its Now Tech: Oracle Apps Implementation Services Providers, Q1 2022 report. This report is an overview of 25 Oracle apps implementation services providers. How a Strong Oracle Apps Implementation Services Provider Can Help. Be technology partners and innovation partners…[and].

Service 119

Service Manufacturing Healthcare Analytics 119

31 West

AUGUST 25, 2022

Managed IT services refer to any IT-related support managed by an external or outsourcing agency. In the era of IT-enabled services, using managed IT support is standard practice for businesses. Some of the widely used managed IT support include cloud-based storage, remote monitoring , server maintenance, etc.

Management 130

Management Service Cybersecurity Out-Tasking 130

Perficient Digital Transformation

JUNE 14, 2022

Health check benefits include getting a clearer understanding of how you can improve your business by investigating current pain points, receiving expert advice on how to improve your contact center efficiency, and identifying any blockers preventing your contact center from achieving its goals. Amazon Lex and self-servicing overview.

Managed Services 64

Managed Services Management Service Engineering 64

31 West

SEPTEMBER 14, 2022

Based on the current situation, it’s not hard to assume that the demand for outsourced IT services will keep increasing. The market for managed services has grown worldwide over the last few years. In the next few years, advanced technologies like cloud computing and big data will drive the future success of managed services.

IT Outsourcing 130

IT Outsourcing Outsourcing Managed Services Operational Costs 130

Everest Group

JANUARY 19, 2024

Managed Extended Detection and Response (MXDR) has emerged as a game-changer in combating modern cybersecurity threats. Combining managed services with a technology platform, MXDR offers an encompassing, automated, scalable, and cost-effective solution incorporating real-time threat intelligence.

Cybersecurity 182

Cybersecurity Analytics Managed Services Out-Tasking 182

Perficient Digital Transformation

OCTOBER 4, 2023

Whether it’s uploading files to a cloud storage platform, sharing files with colleagues, or publishing content online, faster upload and download speeds enable individuals and teams to work more efficiently, saving time and increasing productivity.

Managed Services 52

Managed Services Service Management Jobbing 52

V-Soft Consulting

MAY 23, 2024

Managed Service Providers (MSPs) are becoming reliable strategic partners for businesses worldwide and leveraging artificial intelligence (AI) and automation allow vendors to focus on the most critical responsibilities. MSPs often strive for competitive distinction, and at the same time, they aim to offer excellent customer service.

Managed Services 52

Managed Services Automation Management Service 52

Everest Group

MAY 14, 2024

NextWealth offers services in AI/Machine Learning (AI/ML), Information Technology (IT) services , and Business Process Services (BPS) under a managed services model to a diverse set of clients in tech, e-commerce, fintech, banking, financial services and insurance (BFSI), and healthcare , among others.

Impact Sourcing 162

Impact Sourcing Sourcing E-Commerce Jobbing 162

Groove Technology

NOVEMBER 15, 2024

Outsourcing software testing refers to the practice of delegating testing tasks to external teams or vendors to enhance quality and efficiency without the need to hire dedicated in-house staff. Cost Savings One of the biggest drivers of outsourcing is cost efficiency.

Software 100

Software Outsourcing E-Commerce Flexibility 100

31 West

SEPTEMBER 8, 2022

Now imagine your company as a ship and the IT help desk services as the engine room that propels the ship. The official and ultimate goal of this blog post is to make you informed about the nuances (which can very well be called advanced tricks) that will help you save money when it comes to your IT help desk services.

Service 130

Service Right-Sizing Shared Services Engineering 130

Everest Group

FEBRUARY 21, 2022

Driven by the pandemic, SaaS Marketplaces are rising in popularity as a unified virtual storefront where various vendors can provide cloud-based product and service offerings. Learn more about the growth areas for service providers and the promising future outlook for SaaS marketplace solutions in this blog.

Service 130

Service Sales Government Software 130

V-Soft Consulting

MARCH 1, 2024

In today’s age, technology is essential for ensuring business operations run smoothly and efficiently. However, introducing any type of technology into your business adds a layer of complexity that needs to be managed by trained IT professionals. Hiring outside technology support means working with a Managed Services Provider, or MSP.

Managed Services 52

Managed Services Management Service Administrative 52

31 West

SEPTEMBER 14, 2022

The demand for managed services is growing as more and more organizations have opted for digital transformation. So it is normal to explore managed service provider best practices to ensure overall industrial development. 7 Managed Service Provider Best Practices. Concentrate On a Specific Service.

Managed Services 130

Managed Services Right-Sizing Cybersecurity Automation 130

Perficient Digital Transformation

FEBRUARY 16, 2023

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end.

Service 111

Service Out-Tasking Automation Banking 111

Everest Group

SEPTEMBER 29, 2021

With outsourcing activity again picking up after slowing when the pandemic hit, now is a good time to gain a better understanding of how providers price IT services. It can be more efficient, shorter in duration, and deliver greater value compared to an RFP-led scenario, given you have a trusted relationship with a vendor of choice.

Outsourcing 130

Outsourcing E-Commerce Service Advisory 130

Everest Group

JULY 23, 2024

This shift includes moving away from traditional methods and adopting SaaS/cloud services, increased remote work, etc., While outsourcing to third parties can help organizations enhance operations efficiently, it also introduces the risk of security breaches. which ultimately enhances the efficiency of the risk management program.

Risk Management 147

Risk Management Risk Management Management Right-Sizing 147