Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Neeyamo

JUNE 28, 2022

The increasing adoption of Robotic process automation (RPA), a technology that enables digital transformation, is altering the landscape of various industries worldwide. Business processes across both industry streams have an extensive list of repetitive tasks that demand intense manual effort.

Robotics Process Automation 59

Robotics Process Automation Payroll Automation Data Entry 59

Automation Anywhere

JUNE 8, 2022

Artificial intelligence (AI) and Robotic Process Automation (RPA) have a lot in common. Automating tasks The word “robot” in Robotic Process Automation doesn’t refer to a physical robot or an AI robot. RPA bots automate all rule-based tasks.

Robotics Process Automation 144

Robotics Process Automation Supply Chain Management Data Entry Human Resources 144

Automation Anywhere

JANUARY 11, 2021

Alongside reducing costs, improving efficiency is perhaps the primary objective of almost any chief information officer (CIO). Today, many key requirements of data centers are easily automated to improve efficiency. Load balancing Load balancing is an integral part of maintaining workload and data center energy efficiency.

Efficiency 97

Efficiency Robotics Process Automation Out-Tasking Automation 97

Automation Anywhere

JANUARY 25, 2021

Keep it simple and predictable Automating the process can help businesses of any size expedite tasks. Process transactions that follow structured rules but are not automated in the core system. Perform workflow management, allowing organizations to sequence the order of operations.

Efficiency 97

Efficiency Robotics Process Automation Data Entry Automation 97

Automation Anywhere

AUGUST 24, 2022

Every company is responsible for ensuring the integrity of the financial reports, managing cash flow, and performing other basic finance functions to remain in business. The primary objectives underlying all finance processes are efficiency, accuracy, timeliness, and regulatory compliance.

Finance 145

Finance Automation Robotics Process Automation Accounting 145

Zinnov

AUGUST 30, 2023

Intelligent Automation and its constituent technologies such as Process Intelligence, Low Code/No Code, Intelligent Document Processing, and Robotic Process Automation can help address burnout and manage the human energy crisis. This blog aims to explore each one in detail.

Automation 86

Automation Robotics Process Automation Management Data Entry 86

Automation Anywhere

JUNE 15, 2022

Intelligent automation in the form of a Digital Workforce is not only enhancing the productivity and efficiency of finance professionals but also improving accuracy and increasing cash flow. Today, a significant amount of time is occupied by simply processing data in manual spreadsheets.

Accounting 145

Accounting Robotics Process Automation Finance Automation 145

Everest Group

MAY 22, 2024

Generative AI (gen AI) is transforming the customer experience management (CXM) landscape, challenging traditional contact centers. Over the last 12+ months, we have seen a massive drop in the stock performance of nearly every publicly traded customer experience management (CXM) service provider.

Robotics Process Automation 173

Robotics Process Automation Right-Sizing Call Center Sourcing 173

Everest Group

MARCH 23, 2022

Manual operations pose numerous challenges, and, hence, organizations are shifting to digital, automated, and intelligent business processes. Digital technologies, including intelligent automation, are becoming ubiquitous. Market Insights™ Advanced Analytics is Increasingly Vital in Revenue Cycle Management Operations.

Automation 130

Automation Robotics Process Automation BPO Analytics 130

Zinnov

JANUARY 31, 2023

To optimize time and overcome this problem, Digitization helps optimize these processes by building process efficiency, increasing customer satisfaction levels, and improving team collaborations, among other things. Robotic Process Automation Transforming Public Sector Services: What & How?

Government 98

Government Automation Robotics Process Automation Administrative 98

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. This includes everything from data storage and management to software development and maintenance. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. This includes everything from data storage and management to software development and maintenance. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. This includes everything from data storage and management to software development and maintenance. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

IBM Services

JANUARY 15, 2024

Enterprises now recognize the importance of leveraging innovative technologies to drive digital transformation and achieve cost efficiency. How do organizations avoid the digital risks of ‘technology misuse’ and achieve efficient innovation that ‘technology promotes production’?

Efficiency 72

Efficiency Insurance Robotics Process Automation Automation 72

Automation Anywhere

SEPTEMBER 30, 2021

Robotic Process Automation (RPA) is one of the fastest-growing technologies in business today. Yes, you have the people who know the business best (your front-line employees and even managers) automating key processes, but business-led RPA initiatives can develop into automation silos that are difficult to track and manage.

Management 84

Management Robotics Process Automation Government Automation 84

Automation Anywhere

JULY 21, 2021

Intelligent automation, combining Robotic Process Automation (RPA) and artificial intelligence (AI), offers a solution to that challenge. Intelligent automation software bots can operate as a fourth type of worker, operating in harmony with the other three, permanent, pooled, and interim staff.

Healthcare 138

Healthcare Software Robotics Process Automation Administrative 138

Automation Anywhere

AUGUST 19, 2022

For example, in an investment bank , the front-office departments consist of sales, investment banking, private equity, equity research trading, and wealth management. On the other hand, banquet managers rely on the front office to get information about requests for service at seminars, banquets, meetings, and the like.

Automation 145

Automation Sales Robotics Process Automation Human Resources 145

Metasource

JUNE 28, 2022

to 9 full-time employees who primarily manage patient records. And the time wasted managing documents likely increased during the pandemic as more patients results in more documents. Processes are expedited when employees no longer need to sift through files to find the one they need. Workflow automation and RPA.

Healthcare 52

Healthcare Efficiency Robotics Process Automation Data Entry 52

Automation Anywhere

SEPTEMBER 17, 2022

As with any other industry, the insurance sector is under immense pressure to increase efficiency and remain competitive in an increasingly digital business landscape. To address this challenge, insurance companies can use Robotic Process Automation (RPA) and artificial intelligence to drive growth.

Reduced Costs 52

Reduced Costs Robotics Process Automation Management Insurance 52

Hyland

JULY 5, 2022

The 60-second download: When combined with artificial intelligence and machine learning, hyperautomation helps organizations achieve efficiency by automating tasks and creating structure around previously unstructured content. Jamie Atherton, ANZ country manager at Hyland$. Another solution is product asset management (PAM).

Robotics Process Automation 72

Robotics Process Automation Sales Software Human Resources 72

Hyland

OCTOBER 11, 2022

Then IDP can convert the content into structured data, which is often further streamlined by robotic process automation (RPA). IDP has four important components: Intelligent capture : Begins processing data the moment it enters your business. Automated workflows are an essential part of a case management solution.

Robotics Process Automation 98

Robotics Process Automation Automation Insurance Out-Tasking 98

Amzur

SEPTEMBER 10, 2024

In today’s rapidly evolving business landscape, CIOs and CTOs face significant challenges in meeting the demands for innovation, efficiency, and exceptional customer experience. It’s crucial to understand how and where to implement AI tools across the organization to drive productivity and success while managing costs effectively.

Robotics Process Automation 104

Robotics Process Automation Cybersecurity Analytics Government 104

Everest Group

MARCH 17, 2023

Managing General Agents (MGAs) and wholesalers are becoming increasingly relevant in the insurance ecosystem due to the unique advantages they have over brokers/agents. Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

31 West

JULY 8, 2022

Is your workforce struggling to be 100% efficient like never before? This plummeting efficiency is a warning sign for you to check the workload dumped upon your employees in order to meet the beastly pace of the ever-growing business world. After all, as the facts have it, 51% of automation initiatives are aimed at boosting efficiency.

Automation 130

Automation Out-Tasking Robotics Process Automation Software 130

Automation Anywhere

OCTOBER 20, 2020

Because of their wide applicability to so many different departments, Business Process Management (BPM) and Business Process Outsourcing (BPO) are some of the most frequently heard abbreviations in organizations today. As their names imply, both of these processes pertain to completing—and optimizing—core business tasks.

BPO 96

BPO Robotics Process Automation Human Resources Business Process Outsourcing 96

Everest Group

AUGUST 4, 2022

The intelligent process automation market, growing by about 20% across all fields, is now becoming ubiquitous. Five intelligent process automation market trends enterprises should know. Very often, the answer to this question is at least, in part, intelligent process automation.

Automation 130

Automation Marketing Robotics Process Automation Healthcare 130

Automation Anywhere

SEPTEMBER 10, 2021

In the blog, we’ve talked about employing intelligent automation (IA) to automate the front office, the back office, the factory, the warehouse, and so on. What’s the relationship of that senior tier of management to intelligent automation that combines Robotic Process Automation (RPA) and artificial intelligence (AI)?

Automation 119

Automation Robotics Process Automation Human Resources Out-Tasking 119

Automation Anywhere

NOVEMBER 17, 2020

It’s a strategy for integrating an organization’s management of its governance, risk, and compliance initiatives with regulations. As stated in a CIO article, “ Think of GRC as a structured approach to aligning IT with business objectives, while effectively managing risk and meeting compliance requirements.” Who uses GRC?

Robotics Process Automation 97

Robotics Process Automation Regulations Government Risk Management 97

IBM Services

SEPTEMBER 19, 2023

Specifically, generative AI would transform customer care, IT and network optimization and digital labor—all areas in which automation can notably help increase agility and efficiency. CSPs and NEPs usually have huge support centers and IBM has the potential to help transform workflows between all ecosystem players.

Robotics Process Automation 115

Robotics Process Automation Out-Tasking Automation Jobbing 115

Automation Anywhere

DECEMBER 21, 2020

Business process automation has gone through an evolution in providing solutions to help streamline and accelerate operations. It started with process-based Robotic Process Automation (RPA). Most RPA deployments utilize software bots that automate tasks based on pre-defined, or fixed, rules.

Robotics Process Automation 98

Robotics Process Automation Banking Out-Tasking Data Entry 98

Automation Anywhere

JANUARY 5, 2022

In 2021, we saw the definitive marriage between AI and Robotic Process Automation (RPA). Commonly referred to as “intelligent automation,” RPA + AI has a lot more functionality and versatility than basic RPA. Organizations were able to trace every process from beginning to end.

Robotics Process Automation 124

Robotics Process Automation Out-Tasking Automation Inventory Management 124

Zinnov

FEBRUARY 27, 2024

With the rise of Intelligent Automation 2.0 , a new era has dawned — the era of creative automation. Entire value chains are being automated without human intervention. Despite their automated nature, these workflows involve human oversight to monitor and ensure the system functions as intended.

Efficiency 52

Efficiency Robotics Process Automation Automation Banking 52

Automation Anywhere

FEBRUARY 23, 2021

Being in charge of the automation initiative in an organization is never easy. You've convinced management to make the investment and implement Robotic Process Automation (RPA). Finally, when your project is up and running, you need to show the return on this investment to your management.

Robotics Process Automation 96

Robotics Process Automation Automation Cybersecurity Efficiency 96

Automation Anywhere

OCTOBER 28, 2020

Automation has become a critical component of the enterprise digital transformation strategy. Businesses have realized large gains in efficiency, accuracy, and cost savings by automating repetitive tasks across the front office and back office. Business users are closer to the problem they wish to solve than anyone else.

Automation 97

Automation Robotics Process Automation Government Collaborations 97

Automation Anywhere

OCTOBER 26, 2020

Enterprise Service Management (ESM) is gaining substantial traction across industries, mainly because it applies to so many different business cases. It synthesizes the best of a number of key IT areas, including DevOps, information technology service management (ITSM), and low code/no code to empower knowledge workers with self-service.

Supply Chain Management 97

Supply Chain Management Facilities Management Robotics Process Automation Automation 97

Automation Anywhere

FEBRUARY 16, 2022

You’ve finally moved your Robotic Process Automation (RPA) software robots (“bots”) out of their proof-of-concept (POC) trials and into production. This issue goes to the heart of how data is managed within your organization. The data fed into them determines what they will do—and how well they will do it.

Robotics Process Automation 119

Robotics Process Automation Out-Tasking Government Automation 119