IBM Services

SEPTEMBER 19, 2023

Specifically, generative AI would transform customer care, IT and network optimization and digital labor—all areas in which automation can notably help increase agility and efficiency. This has potential for helping reduce churn, improve revenue-per-user and lower the cost of subscriber acquisition.

Robotics Process Automation 115

Robotics Process Automation Out-Tasking Automation Jobbing 115

Groove Technology

NOVEMBER 15, 2024

These projects support businesses in managing operations more efficiently and meeting their digital transformation goals. This global developer base allows software outsourcing partners to access skilled talent across multiple time zones, enhancing collaboration in the development process.

Software 100

Software Outsourcing Cybersecurity E-Commerce 100

Automation Anywhere

OCTOBER 27, 2020

The retail banking industry is faced with significant challenges to achieve optimal operational efficiency and profitability while providing the highest level of customer satisfaction.

Retail 98

Retail Banking Automation Robotics Process Automation 98

Amzur

MAY 9, 2024

In today’s hyper-competitive landscape, streamlining operations and maximizing efficiency are paramount for CIOs. This is where automation comes in, offering a powerful way to elevate your business. Sales/CRM Process: The role of technology is indispensable in sales and CRM.

Automation 98

Automation Inventory Management Robotics Process Automation Sales 98

Hyland

JUNE 23, 2022

The right low-code platforms give your business the ability to implement advanced process and workflow automation, which is an essential part of your digital transformation journey. Anticipate the needs of users and customers. Improved drug and alcohol testing governance: Provide customized regulatory reporting.

Robotics Process Automation 98

Robotics Process Automation Finance Human Resources Out-Tasking 98

Automation Anywhere

OCTOBER 6, 2021

Automation tools such as Robotic Process Automation (RPA) are helping them achieve those goals. By creating software robots (“bots”), businesses can easily automate basic, repetitive tasks.

Automation 80

Automation Service Robotics Process Automation Out-Tasking 80

Metasource

SEPTEMBER 15, 2022

BPA solutions typically consist of document capture , workflow automation , and robotic process automation (RPA) software. Document capture software efficiently extracts critical information from documents during the scanning process and passes it off to the correct system for electronic storage.

Automation 52

Automation Robotics Process Automation Reduced Costs Human Resources 52

Mattsen Kumar

MAY 7, 2024

16.24% of small businesses chose to outsource customer service to increase efficiency. Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%. Companies investing in automation tools have experienced high customer satisfaction.

Robotics Process Automation 52

Robotics Process Automation Contact Center Outsourcing Outsourcing Customer Service 52

NoonDalton

DECEMBER 9, 2024

Robotic Process Automation (RPA) Robotic Process Automation (RPA) is revolutionizing back-office operations like data entry, invoice processing, and payroll management. In 2025, BPO providers will expand the use of RPA to ensure greater accuracy and efficiency in these processes.

BPO 52

BPO Outsourcing Robotics Process Automation Cybersecurity 52

The Hackett Group

SEPTEMBER 26, 2024

(NASDAQ: HCKT), Digital World Class ® procurement organizations can expect staff productivity to increase by 54% and process costs to be cut by 47% with the adoption of generative artificial intelligence (Gen AI). In contrast, in 2019, FTE reductions were primarily focused on achieving early-stage efficiencies.

Robotics Process Automation 59

Robotics Process Automation Advisory Research Operational Costs 59

NoonDalton

JULY 31, 2023

KPOs and Technological Influence: A New Age in Outsourcing The industry didn’t stop at simple outsourcing services; it transitioned into Knowledge Process Outsourcing (KPO), delivering value-added, domain-specific expertise in areas like legal services, healthcare consulting, and financial analysis.

BPO 52

BPO Robotics Process Automation Business Process Outsourcing Outsourcing 52

The Hackett Group

FEBRUARY 2, 2022

For decades, The Hackett Group has analyzed the efficiency and effectiveness of finance functions, how their performance relates to world-class organizations, and the adoption of proven best practices. Monitor Data Quality Performance Over Time: Continue to monitor data quality levels over time.

Finance 52

Finance Robotics Process Automation Analytics Sourcing 52

Metasource

JULY 12, 2023

In today’s dynamic and ever-evolving business landscape, organizations strive to optimize their operations, enhance customer experiences, and stay competitive. Enter business process management (BPM). How Does Automation Fit into Business Process Management?

Management 52

Management Business Process Outsourcing Robotics Process Automation Reduced Costs 52

Magellan Solutions

MAY 8, 2024

Businesses rely heavily on IT services to streamline operations, increase efficiency, and accelerate growth. IT Services Examples for Operational Efficiency Staying efficient is crucial for businesses nowadays. Enter IT process automation services—the secret sauce for facilitating operations and maximizing output.

Service 52

Service Cybersecurity Robotics Process Automation Inventory Management 52

Metasource

APRIL 4, 2023

Business process automation (BPA) refers to the use of technology, such as workflow automation, robotic process automation (RPA) and artificial intelligence (AI), to perform repetitive tasks that would otherwise have to be completed by knowledge workers who could be completing higher value work.

Automation 52

Automation Robotics Process Automation Out-Tasking Reduced Costs 52

IBM Services

APRIL 25, 2024

Business process reengineering (BPR) is the radical redesign of core business processes to achieve dramatic improvements in performance, efficiency and effectiveness. This might include streamlining payroll processes, digitizing HR operations or automating invoicing procedures.

Supply Chain Management 59

Supply Chain Management Finance Robotics Process Automation Human Resources 59

Metasource

JANUARY 27, 2022

Integration, scalability and the strategic implementation of technology, such as workflow automation and document management software, will play a bigger role in businesses this year as they look to take the next step in their digital transformations. According to Gartner , 53% of workers in the United States will be remote in 2022.

Robotics Process Automation 52

Robotics Process Automation Right-Sizing Automation Collaborations 52

IBM Services

NOVEMBER 22, 2023

As ERP can monitor each department and keep all data in one place, there’s an opportunity for more efficient processes and improved cross-collaboration. Neste’s new ERP platform is enabling supply chain process efficiency improvements and making its data more transparent.

Out-Tasking 65

Out-Tasking Data Entry Robotics Process Automation Software 65

Planergy Software

FEBRUARY 3, 2022

Relying on automation in business means moving the responsibility for certain activities from humans to machines to minimize manual effort. As a result, business processes are consistent, cost-efficient, and error-proof. RPA is meant to replace human tasks with software, like robots that use rules-based tasks.

Automation 52

Automation Out-Tasking Robotics Process Automation Finance 52

Automation Anywhere

JUNE 1, 2021

Some of the primary challenges for the IT service desk today include: A continuous stream of new technologies: Although innovations—especially the cloud-based ones we’re seeing most recently—help the business be more productive and efficient, they put demands on the IT service desk.

Service 52

Service Robotics Process Automation Automation Labor Costs 52

Magellan Solutions

AUGUST 19, 2021

Next-generation banking automation will enable banks and credit unions to use sophisticated workflows to execute complex processes. . Artificial intelligence and technological advancements will render better management of banking services executed at lower operational costs. AI for Data Analytics.

Banking 52

Banking Retail BPO Finance 52

Mercans

FEBRUARY 23, 2023

The most cited tradeoffs are the opportunity for greater control and flexibility (arguably the pillars of organizational agility) with a global technology approach vs. the opportunity to reduce operating costs and risks via an outsourcing model. where bespoke tools aren’t needed for every process automation use case).

Payroll 58

Payroll Outsourcing Robotics Process Automation Software 58

The Hackett Group

JULY 13, 2021

The project required a shift from on-premise systems to a 100% cloud platform while reducing operational cost and, at the same time, enabling greater capabilities and scalability. For example, FRSS applied robotic process automation (RPA) techniques to automate data extraction and consolidation.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Automation Anywhere

NOVEMBER 17, 2021

Gartner has named hyperautomation as one of the top technology trends for 2020 , 2021 , and now 2022 , predicting it will play a significant role in the years ahead to help lower organizations’ operating costs and find new revenue sources. Intelligent automation is actually a subset of hyperautomation. Reduce costs.

Robotics Process Automation 94

Robotics Process Automation Out-Tasking Automation Insurance 94

Planergy Software

OCTOBER 6, 2022

In business, hyperautomation refers to the use of advanced technology, such as artificial intelligence (AI) and machine learning (ML), to automate processes. By automating tasks that were previously performed by humans, businesses can increase efficiency and productivity. Challenges of Hyperautomation. Loan origination.

Automation 52

Automation Finance Human Resources Retail 52

Capgemini

OCTOBER 11, 2024

This is primarily due to its ability to streamline processes and enhance efficiency. However, despite the excitement, AI process optimization has faced significant practical application challenges. Let’s take a look at some key aspects of this new way to focus on achieving process optimization outcomes.

Engineering 52

Engineering Research Collaborations Out-Tasking 52