31 West

JUNE 1, 2024

On the other hand, there’s HubSpot, an ideal CRM solution for businesses that want to streamline the four key elements of their operations: sales, marketing, content management, and customer service. First, we have Zendesk, which is packed with an excellent range of customer management features. So, which one is better?

Sales 130

Sales Customer Service Analytics Software 130

31 West

APRIL 16, 2024

HubSpot is the first choice of SMBs or startups integrating a CRM solution into their sales and marketing infrastructure. The low-cost plans combined with its easy-to-use features and tons of integration options make HubSpot an ideal choice for businesses of all types and sizes. Let’s get started.

Out-Tasking 130

Out-Tasking Right-Sizing Sales Customer Service 130

NoonDalton

MARCH 4, 2024

The sales domain remains one of the most fiercely competitive arenas in the ever-evolving business landscape. Every organization, regardless of size or industry, strives to not just meet but exceed their sales targets, constantly searching for methods to improve efficiency and effectiveness within their sales processes.

Sales 52

Sales Outsourcing Out-Tasking Right-Sizing 52

Groove Technology

OCTOBER 18, 2021

Basically, if you’re looking for a platform that can act as if each of your audience has its own unique learning experience, then an extended enterprise LMS is the right solution for you. You must invest in the right solution for your organization’s unique learning business. Which channels have the most sales?

E-Commerce 200

E-Commerce Flexibility Analytics Right-Sizing 200

31 West

MAY 4, 2024

Starts at $24/month Professional: $80/month Enterprise: $165/month Unlimited: $330/month Einstein 1 Sales: $500/month Key Features :- Sales Cloud : Salesforce Sales Cloud manages all sales operations and customer data in a centralized location. You can also monitor your customers’ activity throughout the sales funnel.

Software 130

Software Supply Chain Management Sales Out-Tasking 130

31 West

FEBRUARY 7, 2023

If yes, then you must look at implementing a customer service solution that will help you define IT service desk workflows and improve team productivity and efficiency. We will be comparing Jira and ServiceNow to help you identify the right software for your service desk. But like Jira, ServiceNow also has a learning curve to it.

Right-Sizing 130

Right-Sizing Customer Service Co-Sourcing Software 130

NoonDalton

JANUARY 27, 2025

Scaling a business isnt just about having a great product or serviceits about getting it in front of the right people. For small and medium-sized enterprises (SMEs), that means having a solid sales strategy in place. But lets be realhiring, training, and managing a full-time sales team isnt always feasible.

Sales 52

Sales Outsourcing Right-Sizing Flexibility 52

31 West

JULY 10, 2024

A CRM system will allow you to effectively manage relations with your customers and analyze which of your strategies and approaches have a positive effect on sales growth. Sales management : With a CRM system, you have numerous instruments that allow you to track sales activities, manage sales pipelines, forecast sales, etc.

E-Commerce 130

E-Commerce Sales Out-Tasking Automation 130

31 West

MAY 13, 2024

With a multitude of CRM systems available, making the right decision can be a challenge. However, HubSpot and Zoho are the two most popular contenders that are often considered when it comes to sales automation, marketing capabilities, and customer service. HubSpot can be customized to your requirements.

Sales 130

Sales Inventory Management Analytics Automation 130

Perficient Digital Transformation

JULY 11, 2022

Even a perfect product needs Sales and Marketing. Sales and Account Management to deliver your organizations story and negotiate deals. A robust data-driven evaluation (analytics) on how Sales and Marketing are performing at the above two efforts. This company is a data-driven marketer’s dream, right? Why find a balance?

Sales 64

Sales Right-Sizing Analytics Marketing 64

Influx

JANUARY 19, 2023

No matter the size of your business, you can benefit from operational efficiency in a myriad of ways. Topics of discussion: What is operational efficiency in business? How can small businesses benefit from improved operational efficiency? How can small businesses benefit from improved operational efficiency?

Efficiency 52

Efficiency Sales Reduced Costs Customer Support 52

Perficient Digital Transformation

OCTOBER 15, 2024

With Salesforce CPQ (Configure, Price, Quote), product bundles make it easier for businesses to package their offerings, making the sales process more efficient and customer-friendly. In sales, clarity and ease of choice are everything. Faster Sales Cycles : Less decision fatigue means quicker decisions!

Sales 52

Sales Right-Sizing Design Flexibility 52

31 West

JUNE 11, 2024

It has brought about significant changes, including the evolution of marketing channels, the methods for fostering customer loyalty, and the technological advancements that have made management more efficient. Today, the CRM system allows your teams to view customers’ data and close deals quickly and efficiently. Or, you can have both.

Marketing 130

Marketing Customer Service Software Sales 130

Premier BPO

AUGUST 19, 2021

Right shoring. Placing a company’s operations in the optimum location that provides the highest combination of efficiency and lowered cost. It includes pre-sale and post-sale support. Sometimes also called a Customer Service Representative, they navigate the sale journey with the customer. Nearshoring.

BPO 130

BPO Outsourcing Call Center Offshoring 130

31 West

FEBRUARY 7, 2023

Evert IT help desk service provider needs a robust RMM (Remote Monitoring and Management) solution to maximize organizational efficiency. Here’s how ConnectWise’s RMM solution can boost your business’s profitability and maximize operational efficiency. The right RMM tool helps your business scale efficiently.

Management 130

Management Automation Right-Sizing Out-Tasking 130

Magellan Solutions

JUNE 3, 2021

Best practices in setting up your B2B telesales or B2B cold calling services are the following: Ask the Right Questions. Do you want to drive sales ? Set the Appropriate Lead Sample Size. Lead sample size should be enough to produce statistical validity for the lead sample to be tested. Sales Per Hour (SPH) .

Efficiency 52

Efficiency Right-Sizing Sales Outsourcing 52

Offshore India Data Entry

APRIL 12, 2024

Leveraging ecommerce product data entry services can empower your business by enhancing operational efficiency, improving data accuracy, and freeing up your valuable time to focus on strategic growth efforts. It’s not just about offloading work; it’s about enhancing efficiency, accuracy, and ultimately, the bottom line.

Data Entry 115

Data Entry Outsourcing Service Streamline Operations 115

31 West

JANUARY 23, 2023

When your IT agents have the right tools, it gets easier for them to manage users and handle all technical operations efficiently. Before we start, note that both are feature-packed ITSM tools designed to serve businesses of all sizes and natures. The software can be deployed on the cloud or your premises.

Out-Tasking 130

Out-Tasking Software Automation Right-Sizing 130

31 West

MARCH 15, 2023

IT has become a priority for small to medium-sized businesses (SMBs) today. As an MSP, you can use ConnectWise to define efficient processes like device management, managing contracts, and proactive monitoring and issue resolution. With ConnectWise CPQ, your sales team can use quote templates and automate workflows and pricing.

Management 130

Management Cybersecurity Service Right-Sizing 130

Perficient Digital Transformation

OCTOBER 1, 2024

As your customer base grows, you begin to notice something slipping—renewal deadlines, contract complexities, and your sales team being bogged down with manual updates. It also handles complex contracts, helping your sales team focus on selling rather than getting lost in the weeds of paperwork.

Efficiency 52

Efficiency Automation Out-Tasking Right-Sizing 52

Groove Technology

JULY 2, 2023

Here are some key benefits: Increased Efficiency and Cost Savings Partnering with a business development outsourcing company allows organizations to tap into a pool of experienced professionals who possess a deep understanding of market dynamics, customer behavior, and industry trends.

Business Development 100

Business Development Outsourcing External Service Provider Sales 100

Influx

MARCH 5, 2025

Choosing the right outsourced call center partner isnt just a cost decision; its a strategic move that impacts revenue, brand perception, and customer loyalty. Track Record of Success: 8/10 Trusted by mid-sized and large businesses. They excel in handling high-volume customer interactions efficiently.

Call Center 52

Call Center MicroSourcing Customer Support Offshoring 52

Influx

MARCH 5, 2025

Choosing the right outsourced call center partner isnt just a cost decision; its a strategic move that impacts revenue , brand perception, and customer loyalty. Track Record of Success: 8/10 Trusted by mid-sized and large businesses. Best for: Companies looking for highly skilled, flexible, and scalable CX, sales and ops teams.

Call Center 52

Call Center MicroSourcing Customer Support Offshoring 52

31 West

MARCH 31, 2024

Many businesses, from small-and-mid-sized organizations to multinational corporations, have chosen Zendesk to streamline their help desk. Automation For a help desk service provider, automation is the key to efficient services. It streamlines repetitive tasks, such as routing tickets to the most qualified and professional agent.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

Globalization Partners

MARCH 3, 2022

Nowadays, there are plenty of software tools that can maximize the efficiency and accuracy of your recruitment process to ensure you’re hiring the right people. Aspects to consider when choosing an ATS: Business size and requirements. Recruiters can save time and focus on the most promising candidates right from the start.

Out-Tasking 110

Out-Tasking Right-Sizing Jobbing Software 110

Magellan Solutions

JUNE 14, 2023

Small and medium-sized enterprises face different challenges in streamlining operations, especially during peak seasons. They can help implement marketing and sales, such as generating leads, following up with potential customers , and closing deals. You can hire more if you need extra help during peak sales seasons.

Efficiency 52

Efficiency E-Commerce Out-Tasking Data Entry 52

NoonDalton

SEPTEMBER 20, 2021

This model leaves many operational, developmental, support, and sales-based duties to be taken on by remote teams. For businesses that have not yet found the ideal outsourcing partner, there may be concerns around efficiency, productivity, and quality of service. Making Sure You Have the Right Balance with Remote Teams.

Reduced Overhead 98

Reduced Overhead Right-Sizing Outsourcing BPO 98

Future of Digital Sourcing Outsourcing

MARCH 30, 2021

How can a scale-up business select the right outsourcing partner for their business? In the e-commerce industry, for example, retailers have to establish and maintain their presence across multiple sales and marketing channels to cover the entire customer journey efficiently. Size of the Team. Cost Efficiency.

Outsourcing 93

Outsourcing Right-Sizing E-Commerce BPO 93

Frevvo

NOVEMBER 2, 2021

Similarly, you want employees to follow a consistent set of instructions whether they’re onboarding a new customer, creating a purchase order, or preparing a sales contract. Then employees can simply pull up the right checklist and check off each item as they complete a task. billing, sales, technical support, etc.).

Efficiency 52

Efficiency Data Entry Engineering Automation 52

Groove Technology

AUGUST 10, 2022

Co-employment services are provided by PEO in partnership with existing small and medium-sized businesses. A GEO is a service that assists businesses of all sizes in mobilizing a staff in a foreign country. An in-depth analysis will ensure that we are on the right track from the beginning. Candidate hiring and background checks.

IT Outsourcing 130

IT Outsourcing Outsourcing Payroll Administrative 130

31 West

JANUARY 20, 2023

You can find service desk solutions based on company size and industry specializations like MSPs, retail, finance, healthcare, manufacturing, telecommunications, and more. Its product line includes software like Zendesk for service, Zendesk for sales, and the Sunshine platform. You can talk to the sales team for more information.

Right-Sizing 130

Right-Sizing Software Customer Service Out-Tasking 130

Obobo

FEBRUARY 3, 2022

How Can eProcurement Help Small & Medium-Sized Enterprises (SMEs)? By implementing an eProcurement process, a company will be able to automate or standardize their procurement processes internally as well as externally with their suppliers, resulting in increased efficiency. What is eProcurement?

Right-Sizing 98

Right-Sizing Software Sourcing Collaborations 98

Simplr

DECEMBER 15, 2021

It’s clear that building (and managing) efficient and happy CX teams are a key priority for businesses today. What are some of the biggest challenges you’re seeing right now when it comes to understaffing and turnover on CX teams? Minimize overtime: Burn out is rampant right now. You’re not alone.

Co-Sourcing 98

Co-Sourcing Right-Sizing Jobbing Sales 98

Groove Technology

JANUARY 5, 2022

They are responsible for providing project definition and clarification of system development requirements immediately after the sale. They conduct market research, prepare campaign strategies and promote products to the right platforms to generate leads. How do you know your dedicated development team is running efficiently?

E-Commerce 130

E-Commerce Software Right-Sizing Outsourcing 130

Metasource

SEPTEMBER 29, 2021

Workflow automation is a method of expediting and streamlining document-based business processes to improve efficiency, reduce costs, and provide transparency. Sluggish processing of critical business documents – like invoices, sales orders, human resource onboarding documents, credit applications, etc. – Identify Your Pain Points.

Automation 95

Automation Data Entry Out-Tasking Right-Sizing 95

The Scalers

JANUARY 18, 2023

As businesses strive to remain agile and competitive, they must continually monitor the latest trends in the market and implement solutions that will help them run more efficiently. According to Tractica by 2025, companies of all sizes will invest €116bn in AI. efficiency of operations. decision-making. accurate forecasts.

Cybersecurity 92

Cybersecurity Robotics Process Automation Right-Sizing Retail 92

Amzur

JANUARY 10, 2024

Regardless of the size and scale of businesses, AI implementation rates have skyrocketed in recent years, transforming the way organizations look at their business data and use it for a better customer experience and internal operational productivity. This can help businesses research and develop problem-specific solutions.

Data Entry 105

Data Entry Right-Sizing Robotics Process Automation Automation 105