Everest Group

APRIL 25, 2023

Organizations have realized that manual operations come with a range of challenges, leading them to actively explore digital, automated, and intelligent business processes. The advent of digital technologies, including Intelligent Automation (IA), has made it possible for businesses to achieve higher efficiency and productivity levels.

Automation 130

Automation Robotics Process Automation BPO Sourcing 130

Everest Group

SEPTEMBER 28, 2021

Payers sought to increase operational efficiency and enhancing member engagement through improved outcomes, increased productivity and lower costs for members. Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. In H1 2021, healthcare payers continued the modernization quest.

Healthcare 130

Healthcare Robotics Process Automation Automation Government 130

Everest Group

NOVEMBER 16, 2022

Everest Group defines task mining as a technology that can capture user actions and metadata—such as keystrokes, mouse clicks, activity screenshots, and other system-level activities—across multiple desktops to discover and provide insights into the tasks and activities involved in a process. About Everest Group.

Marketing 130

Marketing Automation Software Robotics Process Automation 130

Everest Group

APRIL 10, 2024

New sourcing deals requiring providers to support multiple areas have continued to increase, driven by healthcare providers’ long-standing challenges of lower revenue collection, higher denials, and suboptimal patient experience.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Automation Anywhere

DECEMBER 7, 2020

Those issues can slow the process, affecting Days Sales Outstanding (SDO), cash flow, compliance, and customer satisfaction. For that reason and others, many companies are turning to intelligent automation that combines Robotic Process Automation (RPA), artificial intelligence (AI), and analytics to streamline and accelerate the process.

Automation 96

Automation Robotics Process Automation Out-Tasking Analytics 96

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. Businesses will be able to leverage AI-powered tools and platforms to improve efficiency, reduce costs, and enhance the overall quality of their IT services. This not only reduces costs but also improves accuracy and efficiency.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. Businesses will be able to leverage AI-powered tools and platforms to improve efficiency, reduce costs, and enhance the overall quality of their IT services. This not only reduces costs but also improves accuracy and efficiency.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. Businesses will be able to leverage AI-powered tools and platforms to improve efficiency, reduce costs, and enhance the overall quality of their IT services. This not only reduces costs but also improves accuracy and efficiency.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Everest Group

MARCH 17, 2023

According to a McKinsey report, 43% of top 100 Property and Casualty (P&C) insurers have at least one MGA relationship to source new premiums. MGAs are moderately capital efficient due to low setup cost, no legacy platform burden, quick monetization opportunity, and lean team setup.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Automation Anywhere

OCTOBER 29, 2020

They want procurement to help drive business outcomes, for greater efficiency, resiliency, and cost savings. And automation can be the catalyst to make that transformation possible. That manual effort can slow down the process—affecting efficiency and productivity—and opening the door to errors. Accelerates the process.

Automation 97

Automation Robotics Process Automation Sourcing Efficiency 97

Automation Anywhere

FEBRUARY 17, 2021

According to Everest Group, a global consulting and research firm focused on strategic IT, business services, engineering services, and sourcing, the market for cloud-based application modernization will grow between 19 to 21% by 2022. Robotic Process Automation (RPA) is no exception to this transformation.

Robotics Process Automation 98

Robotics Process Automation Automation Flexibility Regulations 98

NoonDalton

JUNE 5, 2024

In today’s fast-paced business environment, more companies are turning to co-sourcing to meet their operational needs. Co-sourcing, a hybrid model, combines in-house resources with external expertise from outsourcing companies. Co-sourcing allows diversification of service providers.

Co-Sourcing 52

Co-Sourcing Sourcing Business Process Outsourcing Data Entry 52

Automation Anywhere

JULY 6, 2021

Growing intelligence How can farmers become more efficient when faced with all those issues? Intelligent automation that combines Robotic Process Automation (RPA), artificial intelligence (AI), and machine learning (ML) is providing a solution. That information can come from many sources.

Automation 95

Automation Robotics Process Automation Sourcing Jobbing 95

Automation Anywhere

JANUARY 20, 2021

Risk assessment without automation Accurately determining risk can require extensive information sourcing, data aggregation, and data processing. That's where automation can help. Intelligent automation software bots can be used in a variety of ways to streamline insurance underwriting.

Insurance 98

Insurance Automation Robotics Process Automation Sourcing 98

IBM Services

SEPTEMBER 19, 2023

Specifically, generative AI would transform customer care, IT and network optimization and digital labor—all areas in which automation can notably help increase agility and efficiency. CSPs and NEPs usually have huge support centers and IBM has the potential to help transform workflows between all ecosystem players.

Robotics Process Automation 115

Robotics Process Automation Out-Tasking Automation Jobbing 115

Automation Anywhere

NOVEMBER 9, 2020

Human resources (HR) departments are fast-rising stars when it comes to successfully deploying Robotic Process Automation ( RPA ). On the demand side, HR organizations are hungry for automation. This could revolutionize the employee contact center, improving efficiency as well as boosting the overall employee experience.

Human Resources 98

Human Resources Automation Robotics Process Automation Payroll 98

Automation Anywhere

SEPTEMBER 30, 2020

The Internet of Things (IoT), Robotic Process Automation (RPA), and Artificial Intelligence (AI) are currently considered the three most transformational technologies, according to KPMG's annual Technology Industry Innovation Survey , with global spending expected to go more than $1 trillion in the next three years.

Robotics Process Automation 97

Robotics Process Automation Automation Digital Intelligence Software 97

Automation Anywhere

MAY 13, 2021

Automation helps them achieve that goal. As a result, most AP automation programs focus only on the “direct spend,” the top accounts with the highest potential ROI—invoices from approved, high-volume vendors that the teams regularly interact with. So how is that accomplished while improving automation for the direct spend as well?

Accounting 95

Accounting Robotics Process Automation Automation Out-Tasking 95

Automation Anywhere

JANUARY 28, 2021

Intelligent automation (IA), combining Robotic Process Automation and artificial intelligence, has significantly impacted various industries. It has helped streamline and accelerate business processes. Yet, for some healthcare organizations, intelligent automation is still on the table for consideration.

Healthcare 98

Healthcare Automation Pharmaceuticals Robotics Process Automation 98

Automation Anywhere

OCTOBER 5, 2020

Finance was a very early adopter of Robotic Process Automation (RPA). Even today, it’s often finance leaders that first bring automation into the business. They’re typically looking to cut costs and capture operational efficiencies. They’re typically looking to cut costs and capture operational efficiencies.

Finance 96

Finance Robotics Process Automation Data Entry Accounting 96

Automation Anywhere

NOVEMBER 19, 2020

For many industry leaders, intelligent automation —a combination of Robotic Process Automation (RPA) and artificial intelligence—has helped them meet the challenges by transforming their operations to increase ROI, efficiency, quality, and compliance and supporting the accelerated push of the drug cycle from lab to market.

Automation 98

Automation Robotics Process Automation Supply Chain Management Data Entry 98

Automation Anywhere

DECEMBER 23, 2021

Combining Robotic Process Automation (RPA) and artificial intelligence, intelligent automation software bots can be used to gather and analyze information from the supply chain, industry, and market sources to give users a comprehensive, end-to-end view of the current state of each area and help predict what will be.

Automation 101

Automation Robotics Process Automation Out-Tasking Manufacturing 101

Automation Anywhere

DECEMBER 3, 2020

Until recently, Robotic Process Automation (RPA) software bots have been employed in businesses primarily to streamline and accelerate tasks for back-office functions such as finance and accounting and human resources. For instance, a user could trigger a bot to generate a report with data from two different sources.

Collaborations 97

Collaborations Automation Robotics Process Automation Finance 97

Immedus

MARCH 29, 2022

Many were not ready for the demands of the new working paradigm, and others realized how outdated or fragmented their solutions were, inevitably raising doubts about their efficiency and security. Inaccurate payroll processing. Challenges of manual inputs . The following issues were identified due to this behavior.

Payroll 97

Payroll Robotics Process Automation Analytics Risk Management 97

Automation Anywhere

OCTOBER 14, 2020

Robotic Process Automation (RPA) is a software technology that anyone can use to automate manual tasks and business processes. RPA can accelerate processes completions, reduce errors, boost compliance, save audit time and related costs, and free up your staff for higher-value work.

Robotics Process Automation 95

Robotics Process Automation Automation Out-Tasking Human Resources 95

Automation Anywhere

SEPTEMBER 22, 2020

This means taking a closer look at Robotic Process Automation (RPA) to automate business processes. The figure below shows some of the business processes that healthcare payers currently rely on. Asking for and collecting all this data from a variety of disparate sources used to be done manually.

Healthcare 97

Healthcare Automation Data Entry Robotics Process Automation 97

Automation Anywhere

FEBRUARY 24, 2021

A solution to improve the efficiency of agents for better support can also make for better working conditions. The combination of the power of Robotic Process Automation (RPA) with a user-friendly interface can bring the benefits of automation to front-office processes and free contact center agents to focus more on customer interactions.

Robotics Process Automation 96

Robotics Process Automation Automation Customer Support Efficiency 96

Automation Anywhere

APRIL 27, 2022

Your need to be effective and efficient in the transformation effort requires comprehensive data and insights into how your bank operates. The challenge for banks is to be effective and efficient in finding, implementing, and sustaining organizational improvements in effectiveness and efficiency.

Banking 98

Banking Robotics Process Automation Automation Efficiency 98

Automation Anywhere

OCTOBER 27, 2020

The retail banking industry is faced with significant challenges to achieve optimal operational efficiency and profitability while providing the highest level of customer satisfaction.

Retail 98

Retail Banking Automation Robotics Process Automation 98

Automation Anywhere

SEPTEMBER 9, 2021

Intelligent automation has the potential to help telecommunications companies make their operation more efficient and responsive to customer needs. Field service is one of the operational areas that can benefit the most from automation. Siloed, manual processes can compromise that efficiency. GET A FREE TRIAL.

Service 97

Service Robotics Process Automation Out-Tasking Jobbing 97

Automation Anywhere

OCTOBER 14, 2021

Intelligent bots can gather and analyze large amounts of data faster and more efficiently than humans. By employing intelligent automation, a human agent can call up account information in real-time from multiple sources and view that information on a single screen while focusing on the conversation with the customer.

Service 98

Service Banking Robotics Process Automation Call Center 98

Automation Anywhere

NOVEMBER 30, 2021

Build bots (software robots) using Robotic Process Automation (RPA). But often deploying RPA includes rethinking and designing processes to optimize efficiencies. Also, the lack of a central, master database that contains a single source of truth is a common problem. Today, the answer is simpler.

Robotics Process Automation 98

Robotics Process Automation Data Entry Government Manufacturing 98

Automation Anywhere

NOVEMBER 25, 2020

The complexity of business processes today consumes the valuable time of most business professionals. With the help of Robotic Process Automation (RPA), organizations are automating manual business processes at a record pace to ensure that professionals are spending more time doing value-added tasks and less time on repetitive work.

Automation 98

Automation Robotics Process Automation Out-Tasking Analytics 98

Magellan Solutions

JULY 21, 2023

Outsourcing allows businesses to enjoy advantages such as: Specialized expertise Access to the latest technologies Streamlined business processes Cost saving Increased efficiency and productivity Flexibility Focus on core tasks Selecting the right outsourcing partner can help companies improve efficiency and optimize business processes.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Automation Anywhere

AUGUST 12, 2021

Personal and workgroup-level bots can boost enterprise productivity and efficiency as much as larger bot initiatives. Only by engaging business users as subject matter experts to build and run their own automations can an organization truly scale RPA across the enterprise globally. So what are you waiting for?

Robotics Process Automation 98

Robotics Process Automation Automation Efficiency Software 98

Automation Anywhere

NOVEMBER 11, 2020

This makes the contact center an invaluable source of information for other departments in the business. Yet, this also means the representatives are tasked with a variety of data entry and record-keeping processes. For a business to remain sustainable, maximizing efficiency and reducing costs wherever possible is essential.

Automation 98

Automation E-Commerce Data Entry Robotics Process Automation 98

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98