Everest Group

SEPTEMBER 10, 2024

Live Webinar Designing Agile Procurement Operating Models for Maximum Value and Innovation September 10, 2024 | 8 a.m. In this webinar, our sourcing experts will help procurement professionals understand the key factors of designing an effective model to ensure maximum organizational value. PT | 10 a.m. CDT | 11 a.m. BST | 8.30

Design 130

Design Sourcing Reduced Costs Outsourcing 130

Everest Group

JULY 18, 2023

Live Webinar Driving Success through Effective Procurement and Category Management Organization July 18, 2023 | 9 a.m. What questions will the webinar answer for the participants? CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST Do you have an exceptional procurement and category management organization model?

Management 147

Management Strategic Sourcing Outsourcing Government 147

Everest Group

DECEMBER 5, 2023

LIVE WEBINAR Generative AI's Role in Modern Procurement: Use Cases and Impact December 5, 2023 | 9 a.m. IST In today’s business landscape, streamlined and efficient procurement processes are essential for sustained growth. What questions will the webinar answer for the participants? CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m.

Strategic Sourcing 130

Strategic Sourcing Sourcing Efficiency Management 130

Everest Group

NOVEMBER 8, 2022

ON-DEMAND WEBINAR. In this webinar, our experts will discuss how enterprises can measure the value of cloud, the challenges enterprises face in realizing its benefits, and how to unlock its full potential to maximize efficiency. What questions will the webinar answer for the participants? • Who should attend?

BPO 130

BPO Banking Outsourcing Sourcing 130

Everest Group

APRIL 21, 2022

Everest Group Vice President Chunky Satija will join a panel discussion exploring how claims operations can be made more effective and efficient. Shared services and sourcing executives. Register for the webinar. Register for the webinar. The content will be valuable for: CIOs, CTOs, CFOs. Vice President, Everest Group.

Shared Services 130

Shared Services Information Technology Collaborations Sourcing 130

Everest Group

NOVEMBER 16, 2021

LIVE WEBINAR. While healthcare payers have deep technology portfolios, they don’t consistently deliver optimal operational efficiency and innovation, causing a growing gap between the leaders and those quickly becoming laggards. CIOs CDOs CTOs CFOs CPOs Procurement managers Global sourcing managers Vendor managers.

Outsourcing 130

Outsourcing Healthcare Offshoring Retail 130

Everest Group

FEBRUARY 27, 2024

live webinar Decoding Supplier Relationship Management Technologies: What Are the Best-in-Class Functionalities and Features? IST Enterprises are increasingly focusing on transforming supplier management activities through digital adoption to improve efficiency and relationships. February 27, 2024 | 9 A.M. CST | 10 A.M. EST | 3 P.M.

Management 130

Management Outsourcing Sourcing Efficiency 130

Everest Group

SEPTEMBER 14, 2022

New Sourcing Models for an Agile World | Learnings from DNB. Sourcing teams strive to be more agile in how they support their business to meet rapidly changing needs. Join this session to hear a conversation with DNB’s Robin Oberst and discover the shifts and improvements that DNB incorporated into its sourcing strategy.

Sourcing 130

Sourcing Collaborations Efficiency Marketing 130

Everest Group

NOVEMBER 16, 2022

This has created a big opportunity for GBS organizations to move from being measured for their labor arbitrage and cost efficiency to the value they can deliver to enterprises. These organizations are also focusing on workplace diversity , pay equity, and good governance structure to meet their ESG aspirations.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

Everest Group

APRIL 26, 2024

This shift has made it essential for enterprises to adopt an efficient channel management system. As a result, engagement channel optimization has become the most demanded module in next-gen customer engagement management, followed closely by content management and learning and training.

Pharmaceuticals 162

Pharmaceuticals Analytics Sourcing Healthcare 162

Everest Group

OCTOBER 7, 2024

This design approach fosters efficiency and reduces waste by allowing a single platform to serve multiple purposes.  In the product development area, aerospace titans such as Airbus SE and Pratt and Whitney have turned their attentions to sustainable aviation fuels.

Engineering 130

Engineering Manufacturing Impact Sourcing Government 130

Everest Group

AUGUST 24, 2022

For buyers, the need to increase efficiency and productivity by reducing false positives and manual intervention, as well as by mitigating profile risks, remains paramount. Service providers now have the opportunity to go beyond managing operations and transforming engagements into strategic partnerships. Our Thinking. Learn More.

Banking 130

Banking Insurance Service Advisory 130

Everest Group

JUNE 28, 2023

Join this webinar to discover how healthcare providers can rethink their revenue cycle management (RCM) strategies to future-proof their operations, including how technology adoption can significantly improve administrative efficiencies, streamline operations, reduce costs, increase revenue, and reduce dependency on talent.

Healthcare 130

Healthcare Streamline Operations Reduced Costs Administrative 130

Everest Group

DECEMBER 8, 2023

Overall, our research indicates that 2024 will be a ‘nose to the grindstone’ year of improving operational efficiency.” Webinar: Key Issues 2024: Creating Accelerated Value in a Dynamic World Everest Group will present the findings of its 2024 Key Issues Study in a December 12 webinar. Register for the webinar here.

Analytics 130

Analytics Cybersecurity Research Offshoring 130

Everest Group

SEPTEMBER 14, 2023

Get insights on the CXM industry in Europe in our webinar, Navigating the European CXM Outsourcing Market: Trends and Insights. Accounting for 40% of the country’s contact center jobs, as per BPESA, Johannesburg ensures abundant resources for efficient outsourcing operations.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

Everest Group

MAY 20, 2022

Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experiences. Enterprise sourcing considerations, highlighting the strengths and limitations of each healthcare payer digital service provider. Our Thinking. Learn More.

Healthcare 130

Healthcare Service Right-Sizing Regulations 130

Everest Group

MAY 20, 2022

Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experiences. Enterprise sourcing considerations, highlighting the strengths and limitations of each healthcare payer digital service provider. Our Thinking. Learn More.

Healthcare 130

Healthcare Service Right-Sizing Regulations 130

Everest Group

SEPTEMBER 28, 2023

Technology played a pivotal role as digital platforms and tools streamlined operations, improved candidate sourcing, and enhanced workforce management. AI-powered candidate matching and online talent marketplaces gained prominence, providing efficient ways to connect employers with contingent workers.

Human Resources 162

Human Resources Streamline Operations Marketing Engineering 162

Everest Group

AUGUST 25, 2023

Integrating Generative Artificial Intelligence (GAI) into Source-to-Pay (S2P) processes can reshape procurement operations. Our survey of procurement professionals found the technology holds great potential to transform spend analytics and cost optimization while increasing efficiency and saving time.

Analytics 130

Analytics Sourcing Out-Tasking Efficiency 130

Everest Group

MARCH 7, 2024

By strategically aligning with organizational needs and continuously optimizing, enterprises can confidently navigate the Copilot landscape, driving innovation, efficiency, and success. Everest Group will continue to follow development in this space.

Reduced Overhead 162

Reduced Overhead Flexibility Efficiency Sourcing 162

Everest Group

NOVEMBER 30, 2022

Service providers who lead in green engineering and can produce significantly more carbon-efficient software have an opportunity to price their sustainable IT services at higher premiums and pioneer this emerging space. Developing carbon-efficient software has never been a core objective. Now, this isn’t a new notion by any means.

Service 130

Service Engineering Software Impact Sourcing 130

Everest Group

JULY 3, 2024

Read on to discover how supply chain orchestration helps enable operational efficiency, resilience, and adaptability to thrive amid continuous changes and pressures. Effective supply chain management is no longer only about operational efficiencies, it is also about the ability to anticipate, adapt, and thrive amidst disruptions.

Supply Chain Management 162

Supply Chain Management Inventory Management Sales Order Management 162

Everest Group

JUNE 27, 2024

The restructuring opens new opportunities for the outsourcing industry as banks seek third-party support to drive efficiency and innovation. For instance, new business divisions may warrant a new sourcing plan. Catch our webinar, What’s Next in Financial Services? Reach out to us to learn more.

Banking 147

Banking Outsourcing Service Sales 147

Everest Group

NOVEMBER 29, 2022

Recognizing this opportunity, providers are investing in talent skilling initiatives, efficient business solutions, improved delivery capabilities in geopolitically stable regions, and digital transformation strategies to address carriers’ evolving business needs. Our Thinking. Unleashing the Potential of Data in Insurance – The Road Ahead.

Insurance 130

Insurance Service Information Technology Marketing 130

Everest Group

JULY 31, 2024

Source: Based on an Everest Group survey of over 600 consumers in Q3 2023 AI has emerged as a transformative force in integrating various customer interaction channels, breaking down organizational silos, and addressing the issues consumers are facing on both spoken and written channels.

Retail 162

Retail Automation Analytics Customer Service 162

Everest Group

APRIL 4, 2023

P&C carriers will need to excel at the 3Es: experience, efficiency, and effectiveness. Insurers also need to drive superior efficiency by enabling data-driven and analytics-driven claims processing. Winning P&C digital claims offer a compelling digital experience and strengthen customer loyalty.

Insurance 147

Insurance Analytics Right-Sizing Sourcing 147

Everest Group

MAY 9, 2024

Metrics now need to go beyond merely gauging efficiency; they must directly contribute to strategic business objectives. In the Banking, Financial Services, and Insurance (BFSI) sector, a targeted metric could be reducing forbearance negotiations or improving loan collection efficiency.

Service 147

Service Collaborations Outsourcing Services Contracting 147

Everest Group

AUGUST 5, 2024

This approach also helps create a CX ecosystem where different tools can seamlessly integrate and connect with each other for better efficiencies and information flow. Sensing this opportunity, numerous tech providers are working to address this emerging need in the market.

Sales 162

Sales Analytics Collaborations Marketing 162

Everest Group

NOVEMBER 17, 2022

Beyond the technology benefits, 5G can be leveraged to solve efficiency and optimization challenges and enable future growth for enterprises. While 5G offers numerous benefits, from optimization and efficiency to unlocking new growth avenues, the strategic business value needs to be clearly communicated to enterprises.

Retail 130

Retail Collaborations Software Manufacturing 130

Everest Group

FEBRUARY 26, 2024

Traditionally, acquisitions were an opportunity to enter new product lines and geographies, gain new capabilities, and achieve cost savings and operational efficiencies through technology modernization and streamlining processes and systems. BFS firms will need partners to devise modernization roadmaps to create long-term value.

Banking 147

Banking Risk Management Risk Management Marketing 147

Everest Group

MARCH 10, 2023

The recession may be a short-term phenomenon, but it clearly presents enterprises an opportunity to re-examine their current T&S practices and determine how to do the work more efficiently over the long term. This is a move that can unlock Artificial Intelligence (AI)-human synergies and lead to further cost and process efficiencies.

Regulations 147

Regulations Offshoring Research Out-Tasking 147

Everest Group

JULY 17, 2024

A growing number of consumers, about 25%, are now willing to pay a premium for environmentally friendly products, such as electric vehicles and sustainably sourced clothing, expecting that the companies they patronize uphold similar ethical standards. Watch the webinar, What’s Next in Financial Services?

Insurance 173

Insurance Risk Management Risk Management Regulations 173

Perficient Digital Transformation

OCTOBER 27, 2023

The webinar covered three pivotal aspects: Seamless Migration, Future-Ready Strategies, and the PWA Revolution. Seamless Migration: Composable Storefronts and Accelerators The webinar initiated with a comprehensive exploration of seamless migration strategies.

E-Commerce 105

E-Commerce Time Savings Streamline Operations Flexibility 105

Everest Group

MARCH 23, 2023

These platforms facilitate the efficient execution of core operational and administrative functions such as benefits administration, claims processing, member enrollment, claims payment and adjustments, and product management for benefits and product lines.

Administrative 130

Administrative Healthcare Marketing Sourcing 130

Everest Group

JUNE 22, 2023

To learn about use cases and the potential of GAI technology watch our webinar, Welcoming the AI Summer: How Generative AI is Transforming Experiences. Don’t miss our virtual event, The Possibilities for Generative AI in Sourcing , to learn about opportunities to integrate generative AI into sourcing processes.

Business Development 130

Business Development Sourcing Efficiency Regulations 130

Everest Group

JULY 23, 2024

While outsourcing to third parties can help organizations enhance operations efficiently, it also introduces the risk of security breaches. which ultimately enhances the efficiency of the risk management program.

Risk Management 147

Risk Management Risk Management Management Right-Sizing 147

Automation Anywhere

DECEMBER 23, 2021

What’s more, the bots can automatically connect with the sources around the clock, for real-time, accurate information that can be acted upon quickly. What’s more, the bots can automatically connect with the sources around the clock, for real-time, accurate information that can be acted upon quickly. Watch the Webinar Now.

Automation 101

Automation Robotics Process Automation Out-Tasking Manufacturing 101