Everest Group

DECEMBER 10, 2024

Our experts will also discuss critical global services decisions, including build vs. buy strategies, in-house vs. outsourcing, onshore vs. offshore operations, and the balance between long-term and short-term contracts.

Shared Services 241

Shared Services Offshoring Outsourcing Sourcing 241

Everest Group

JULY 30, 2024

Leading global research firm, supported by Egyptian Government Agency ITIDA (Information Technology Industry Development Agency), assesses the IT, business processes and engineering research & development potential in Egypt. This drives maximum operational and financial performance and transformative experiences.

Service 130

Service Offshoring Global Business Services Research 130

Everest Group

MAY 16, 2022

Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.

Offshoring 100

Offshoring Sourcing Outsourcing Global Business Services 100

Everest Group

DECEMBER 8, 2023

The Global IT-BP Services Industry Will Continue to Grow and Shift A vast majority of enterprises (82%) expect their global services budgets either to remain flat (39%) or increase in 2024 (43%). Further, enterprises expect to increase the leverage of Global Business Services and offshore locations.

Analytics 130

Analytics Cybersecurity Offshoring Research 130

Zinnov

OCTOBER 20, 2023

Industry giants like BP, Shell, Pfizer, Proctor & Gamble, and Oracle showcased the potential of a global shared service structure, delivering tangible financial and operational benefits. The dynamic global market and growth strategies targeting emerging markets have introduced new considerations for organizations.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

JANUARY 5, 2023

In fact, more than 80% of respondents expect their investments in outsourcing for IT services (ITS) and business process services (BPS) to stay the same or increase in 2023 over 2022, and more than 40% are optimistic about growth in their global services budgets in the coming year.

Outsourcing 130

Outsourcing Management Nearshoring Research 130

Everest Group

MARCH 14, 2022

Case #1: Assisted a top 10 service provider in identification of Global Business Service / captive targets for acquisition/carve-outs. Case #2: Identifying best-fit European locations for new delivery center set-up for a global IT-BPO service provider. and operations (European language requirements).

Research 100

Research Nearshoring BPO Global Business Services 100