Everest Group

JUNE 18, 2024

” The agenda will help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Marketing 130

Marketing Research Global Business Services Healthcare 130

NoonDalton

FEBRUARY 13, 2023

When you consider outsourcing in general for shared services and GBS, you can see how value is realized as the business grows over time. The automated processes in use are frequently created by the outsourced service providers themselves. The appropriate automation engines and associated technology are brought in.

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

Everest Group

JULY 16, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Sales 100

Sales Advisory Research Jobbing 100

Everest Group

DECEMBER 12, 2023

How are outsourcing deals, enterprises’ leverage of service providers, and bill rates expected to change? Who should attend?

Shared Services 147

Shared Services Outsourcing Sourcing Marketing 147

31 West

SEPTEMBER 8, 2022

Now imagine your company as a ship and the IT help desk services as the engine room that propels the ship. Will you be able to notice a minuscule leak in the engine room until it sinks at least half of the whole ship called your company? Moving to shared services saves organizations 15% to 20% of their costs.

Service 130

Service Right-Sizing Shared Services Engineering 130

Everest Group

JANUARY 27, 2022

Organizations are also becoming more open to leveraging service providers’ support in their Global Business Services (GBS)/Shared Services Center (SSC) operations. Service providers are positioning for growth by evolving in these ways: Developing more flexible global services delivery and location models.

Finance 130

Finance Accounting Outsourcing Retail 130

Everest Group

OCTOBER 18, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. About Everest Group.

Advisory 100

Advisory Offshoring Sourcing Sales 100

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. About Everest Group.

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Everest Group

SEPTEMBER 18, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Service 100

Service Global Sourcing Advisory Advisory Research 100

Everest Group

MARCH 31, 2022

In our recent blog, we wrote about service delivery risk in Ukraine. 24, almost 150 companies operating out of the region supporting IT, Engineering, and Business Process services have ceased or at least suspended operations in the region, impacting thousands of jobs. Since Russian forces invaded Ukraine on Feb.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

Magellan Solutions

MAY 3, 2016

The IBPAP delegation consisted of 11 Philippine BPO companies: Magellan Solutions, Acquire BPO, First Maritime Shared Services, Personiv, Pointwest Technologies Corp., Sitel Philippines Corporation, Startek, Spi Global, TaskUs Inc., and Teleperformance Australia Pty Ltd. Contact us today.

BPO 63

BPO Outsourcing Finance Healthcare 63

Zinnov

JUNE 24, 2024

In a world where technology and innovation are transforming industries at an unprecedented pace, the search for skilled Engineering talent has become a top priority for companies worldwide. The growth of the Software Engineering talent in LATAM has been particularly impressive over the past decade.

Engineering 52

Engineering Nearshoring Shared Services Software 52

Everest Group

AUGUST 9, 2023

The diversity extends beyond industries alone and also encompasses the types of services being delivered to clients from these centers across the globe.

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Everest Group

MARCH 23, 2022

This increase is more apparent for IT and engineering skills; however, we’re seeing increases across various roles and skills, including finance, supervisory, managerial, senior executives, business operations, and others. Action #2 – Reset Expectations on Cost Arbitrage from the GBS Model. We expect an average wage increase of 8.1%

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Everest Group

JULY 8, 2024

Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. This drives maximum operational and financial performance and transformative experiences. For more information, visit [link]

Global Business Services 130

Global Business Services Research Analytics Marketing 130

IBM Services

APRIL 20, 2023

Let’s consider a few examples: At a materials engineering corporation An American materials engineering corporation, a global leader in the semiconductor industry, has been driving finance transformation through automation in partnership with IBM so the business can grow, even with a fixed finance headcount.

Automation 69

Automation Co-Sourcing Finance Right-Sizing 69

Everest Group

OCTOBER 31, 2022

Reduces risk: Often, in the play for scope, GBS organizations cast risk to the four winds.

Offshoring 130

Offshoring Facilities Management Government Collaborations 130

SourceFit

AUGUST 6, 2019

This occured as many companies postponed outsourcing decisions while figuring out how to integrate automation, artificial intelligence and analytics in their shared services strategy. SEO Outsourcing: Search Engine Optimization, Online Marketing, Content Marketing, Email Marketing, PPC & Social Media. million workers.

Global Outsourcing 52

Global Outsourcing Outsourcing BPO Call Center 52

The Scalers

JANUARY 2, 2024

For example, you can outsource the testing of a new software feature to an external QA team for a few weeks due to the unavailability of your in-house engineers. They value cost-cutting over the niche specialisation and long-term commitment of the engineers they hire. Scalability Offshoring and scalability go hand-in-hand.

Offshoring 52

Offshoring Outsourcing Engineering Out-Tasking 52

Zinnov

SEPTEMBER 18, 2024

For instance, Target’s GCC in Bengaluru has become a crucial center for technology innovation, driving advancements in areas like Artificial Intelligence, Machine Learning, In-house Engineering, Data Science, and Computer-generated Imagery. 1 Retail GCC Destination?

Retail 52

Retail Supply Chain Management E-Commerce Inventory Management 52

ScaleHub

AUGUST 5, 2021

For example, data processed in Australia will never leave the country, which is a legal requirement for many government and financial services projects. ScaleHub’s focus on the BPO and Shared Service Center markets for banks and insurance will bring both new technology and great service to the region.”.

BPO 52

BPO Insurance Outsourcing Banking 52

Perficient Digital Transformation

DECEMBER 13, 2023

Often these distinct areas will prioritize their own work and they leave the difficult enterprise prioritization decisions up to shared services like digital. The business and shared services like Digital should come prepared with their best ideas. At the team level, they’re not “outcomes obsessed”.

Healthcare 52

Healthcare Insurance Shared Services Collaborations 52

Magellan Solutions

MARCH 4, 2020

Some of the most common outsourced services are data processing, photo editing, e-commerce management , website design, and search engine marketing. It even held plans to hire engineers globally and outsource its development requirements to Indian software companies instead.

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64

Zinnov

SEPTEMBER 2, 2024

From Engineering and R&D to Shared Services, India has become a hub for offshoring, often functioning as the nerve center in hub-and-spoke models. The Global Acumen Advantage India’s GCC story isn’t just about scale; it’s about depth.

Shared Services 52

Shared Services Offshoring Healthcare Government 52

The Hackett Group

JULY 13, 2021

Citibank – Winner, Account-to-Report – Finance and Risk Shared Services Digital Transformation Journey. FRSS introduced a plan to identify the sources of manual work and ensure that processes were re-engineered before being automated.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

ScaleHub

MARCH 9, 2022

Based on a recent study by Everest Group —a research firm focused on strategic IT, business services, engineering services, and sourcing—talent/skill shortage was ranked as the top business challenge going into 2022. And like every other lingering inefficiency, the pandemic has only exacerbated the problem.

Out-Tasking 52

Out-Tasking Business Process Outsourcing Flexibility BPO 52

Zinnov

AUGUST 30, 2022

It is comprised of highly skilled talent, who disseminate knowledge and share best practices across the organization. The literal meaning of a Center of Excellence is – ‘a place where the highest standards are maintained.’.

Government 98

Government Flexibility Human Resources Automation 98

Zinnov

OCTOBER 26, 2023

Centralization drives efficiency through standardization, automation, and shared services. For instance, setting up a dedicated Analytics GCC creates an ‘insights engine’ that can mine data to identify vulnerabilities, growth opportunities, and process improvements.

Global Business Services 52

Global Business Services Flexibility Finance Regulations 52

SIG Speaks

FEBRUARY 1, 2022

Join Ed Thomas, SVP from ProcessUnity, for the best practices on building a world-class, post-contract vendor monitoring engine! Ed Thomas, SVP from ProcessUnity, for the best practices on building a world-class, post-contract vendor monitoring engine! How will Sourcing for Outsourcing and Shared Services Change Going Forward?

Sourcing 40

Sourcing Automation Advisory Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

Join Ed Thomas, SVP from ProcessUnity, for the best practices on building a world-class, post-contract vendor monitoring engine! Ed Thomas, SVP from ProcessUnity, for the best practices on building a world-class, post-contract vendor monitoring engine! How will Sourcing for Outsourcing and Shared Services Change Going Forward?

Sourcing 40

Sourcing Automation Advisory Shared Services 40

Zinnov

OCTOBER 5, 2023

However, gaining access to world-class talent and technology capabilities, quickly and at scale, comes with its fair share of challenges. The benefits of setting up an offshore Global Capability Center (GCC) for growth are undeniable.

Offshoring 98

Offshoring Payroll Administrative Government 98

Magellan Solutions

FEBRUARY 24, 2022

“Shared services” are also an option for people who don’t want to sign a long-term deal. Search Engine Advertising. $ Search Engine Optimization. $ If you’ve already been following search engine optimization (SEO) best practices, you should be in good shape. LinkedIn Advertising. $

Sales 40

Sales Outsourcing BPO Out-Tasking 40

Capgemini

JANUARY 30, 2025

He employs innovation and strategic thinking to empower supply chain growth, utilizing Capgeminis Digital Services for planning, order management, procurement, and automation. With a global background, he excels in digital strategy, shared services, process design, and project management. First Name * First Name is not valid.

Manufacturing 52

Manufacturing Supply Chain Management Collaborations Out-Tasking 52

Everest Group

DECEMBER 26, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. Job overview Practice Directors should have the capability to lead a service offering and support the creation of new ones.

Healthcare 100

Healthcare Advisory Research Jobbing 100