Everest Group

DECEMBER 12, 2023

What are the key challenges and priorities and the outlook for global services in 2024? What are the likely changes in sourcing spend, sourcing strategy (in-house vs. outsource), and locations? Which digital services and next-generation capabilities are expected to be in demand? Who should attend?

Shared Services 147

Shared Services Outsourcing Sourcing Marketing 147

Zinnov

OCTOBER 20, 2023

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

NoonDalton

FEBRUARY 13, 2023

With all the Available Options for Automation, Where Does an Outsourcer Fit into Today’s Sourcing Decisions? When you consider outsourcing in general for shared services and GBS, you can see how value is realized as the business grows over time. The appropriate automation engines and associated technology are brought in.

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

Everest Group

OCTOBER 18, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services.

Advisory 100

Advisory Offshoring Sourcing Sales 100

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Global sourcing advisory firms.

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Everest Group

SEPTEMBER 18, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Service 100

Service Global Sourcing Advisory Advisory Research 100

Everest Group

JULY 16, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Sales 100

Sales Advisory Research Jobbing 100

Everest Group

JANUARY 27, 2022

Organizations are also becoming more open to leveraging service providers’ support in their Global Business Services (GBS)/Shared Services Center (SSC) operations. Service providers are positioning for growth by evolving in these ways: Developing more flexible global services delivery and location models.

Finance 130

Finance Accounting Outsourcing Retail 130

31 West

SEPTEMBER 8, 2022

Now imagine your company as a ship and the IT help desk services as the engine room that propels the ship. Will you be able to notice a minuscule leak in the engine room until it sinks at least half of the whole ship called your company? Moving to shared services saves organizations 15% to 20% of their costs.

Service 130

Service Right-Sizing Shared Services Engineering 130

Everest Group

MARCH 23, 2022

Based on our report, It’s Not a Talent War; It’s a New Reality – 2022 Key Issues in Global Sourcing, GBS headcount growth is expected to be steady, with average growth moving from 4-5% in 2020 to 8-10% in 2021. So, what should GBS organizations focus on now to establish and meet expectations for 2022 and beyond?

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Everest Group

OCTOBER 31, 2022

Managing Principal, Sourcing Change. Now I am not advocating that we discard years of hard graft after having moved mountains to give legitimacy to global process owners, arguing successfully for investment in digital, creating a single source of enterprise data, and—finally—delivering end-to-end. Deborah Kops.

Offshoring 130

Offshoring Facilities Management Government Collaborations 130

Everest Group

JULY 8, 2024

Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. This drives maximum operational and financial performance and transformative experiences. For more information, visit [link]

Global Business Services 130

Global Business Services Research Analytics Marketing 130

IBM Services

APRIL 20, 2023

For this reason, it’s worth examining how efficient the sourcing process is, how to control maverick buying and reduce revenue leakage and how to create a standardized buying experience across the organization. Why process excellence matters A mid-size organization will spend the equivalent of several billion U.S.

Automation 69

Automation Co-Sourcing Finance Right-Sizing 69

SourceFit

AUGUST 6, 2019

This occured as many companies postponed outsourcing decisions while figuring out how to integrate automation, artificial intelligence and analytics in their shared services strategy. Everest Group global sourcing head H. Meanwhile, the Philippine BPO sector continued to grow faster than the global market at 5.1 million workers.

Global Outsourcing 52

Global Outsourcing Outsourcing BPO Call Center 52

Zinnov

SEPTEMBER 18, 2024

This strategic move is set to bring key Finance processes like Source-to-Pay, Financial Planning and Analysis, Invoice-to-Cash, and Record-to-Report in-house to India. Adidas recently announced its decision to set up its first Global Capability Center (GCC) in India. 1 Retail GCC Destination?

Retail 52

Retail Supply Chain Management E-Commerce Inventory Management 52

The Hackett Group

JULY 13, 2021

z International for Order-to-Cash; Reckitt for IT Opportunity-to-Deployment; Vodafone Procurement Company for Source-to-Purchase; and Wipro Limited for Hire-to-Retire. Citibank – Winner, Account-to-Report – Finance and Risk Shared Services Digital Transformation Journey. To improve this situation, the Mondel?z

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

The Scalers

JANUARY 2, 2024

For example, you can outsource the testing of a new software feature to an external QA team for a few weeks due to the unavailability of your in-house engineers. They value cost-cutting over the niche specialisation and long-term commitment of the engineers they hire. DID YOU KNOW?

Offshoring 52

Offshoring Outsourcing Engineering Out-Tasking 52

Perficient Digital Transformation

DECEMBER 13, 2023

Your digital products become a trusted source of patient and/or member feedback to the organization that fuels their strategies beyond digital. This is especially important in both the service industries of healthcare and health insurance where there is no tangible good. What does it mean to be truly product-driven?

Healthcare 52

Healthcare Insurance Shared Services Collaborations 52

Magellan Solutions

MARCH 4, 2020

Some of the most common outsourced services are data processing, photo editing, e-commerce management , website design, and search engine marketing. It even held plans to hire engineers globally and outsource its development requirements to Indian software companies instead.

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries!

Sourcing 40

Sourcing Automation Advisory Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries!

Sourcing 40

Sourcing Automation Advisory Shared Services 40

ScaleHub

MARCH 9, 2022

Based on a recent study by Everest Group —a research firm focused on strategic IT, business services, engineering services, and sourcing—talent/skill shortage was ranked as the top business challenge going into 2022. And like every other lingering inefficiency, the pandemic has only exacerbated the problem.

Out-Tasking 52

Out-Tasking Business Process Outsourcing Flexibility BPO 52

Magellan Solutions

FEBRUARY 24, 2022

“Shared services” are also an option for people who don’t want to sign a long-term deal. Media placement and distribution: the cost of paying external sources such as Facebook and LinkedIn for your ads. Search Engine Advertising. $ Search Engine Optimization. $ LinkedIn Advertising. $ Webinars. $

Sales 40

Sales Outsourcing BPO Out-Tasking 40

Capgemini

JANUARY 30, 2025

Disruptions in key geographies continue to contribute to sourcing and logistical uncertainties, blocking the movement of goods. He employs innovation and strategic thinking to empower supply chain growth, utilizing Capgeminis Digital Services for planning, order management, procurement, and automation. We will get back to you.

Manufacturing 52

Manufacturing Supply Chain Management Collaborations Out-Tasking 52

Everest Group

DECEMBER 26, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Healthcare 100

Healthcare Advisory Research Jobbing 100