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4 smart technologies modernizing sourcing strategy

IBM Services

Sourcing is getting smarter. To start, many organizations have already pivoted from a tactical to a strategic sourcing mindset—which can make all the difference when it comes to gaining and retaining a competitive advantage. But now, the benefits of strategic sourcing are becoming even more attainable thanks to innovation.

Sourcing 102
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The Future of Strategic Sourcing and its Impact on Customer Experience

TTEC

Formerly the National Outsourcing Association (NOA), they rebranded in 2016 and continue to be an industry association and professional body for strategic sourcing. Kerry touches on the imminent anniversary and the impact COVID has had on the CX and sourcing industry! Production/ Sound Engineer: Alex Diaz - th3cult.co.uk.

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Why Cost Modeling And Price Benchmarking Are Ineffective For Strategic Sourcing

Sourcing Advisors Group

Many in Procurement and Strategic Sourcing espouse the use of should-cost or clean-sheet models, benchmarks and other behavior sensing models in support of negotiating prices on direct and indirect spend category products & services. We recommend a comprehensive program, including: Apply Strategic Sourcing 101 principles.

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A Comprehensive List of Resources for the Contact Center Sourcing Process

Blue Ocean

Dig deeper in this article > 5 Insights About Sourcing and Developing Strategic Partnerships You know that partnering with a contact center outsourcer is more than just signing on another vendor. What does it really look like to source a strategic partnership with an outsourced customer care provider?

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A Comprehensive List of Resources for the Contact Center Sourcing Process

Blue Ocean

Dig deeper in this article > 5 Insights About Sourcing and Developing Strategic Partnerships You know that partnering with a contact center outsourcer is more than just signing on another vendor. What does it really look like to source a strategic partnership with an outsourced customer care provider?

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Thoughts on Crowd Sourcing

SIG Speaks

SIG University Certified Sourcing Professional (CSP) program graduate Noah Wilson discusses how crowdsourcing could be the innovation that businesses need to succeed in a rapidly changing environnment. Also, the facilities were almost exclusively coal plants, and many engineers and suppliers were in circulation to help support them.

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A Systems Approach to Sourcing & Procurement

SIG Speaks

SIG University Certified Sourcing Professional (CSP) program graduate Thomas Cooper describes how with the increasing pressures on supply chains and sourcing organizations lately, efficiency and effectiveness cannot be understated in an organization. For instance, if you take apart a car, you lose the ability to drive.