Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Everest Group

MAY 30, 2024

The agenda is designed to help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency.

Advisory 52

Advisory Shared Services Research Sourcing 52

Everest Group

MAY 16, 2023

LINKEDIN LIVE AR-focused Event | How Everest Group Guides Enterprises to Better Decisions May 16, 2023 | 9:30 a.m. On a daily basis, our research teams engage enterprise clients of technology and business processes services, often in ways other research firms do not. What questions did the event address? CDT | 10:30 a.m.

Research 52

Research Sourcing Service Global Business Services 52

Everest Group

JUNE 12, 2024

IST The Global Business Services (GBS) model can be effective in revolutionizing enterprises, but there is often a disconnect that leads to unsustainable implementation. and Robert Weltevredenv, Global Business Services Leader for a lively discussion on strategic, sustainable GBS model implementation.

Global Business Services 52

Global Business Services Service Shared Services 52

Everest Group

NOVEMBER 1, 2023

LINKEDIN LIVE The CPG and Retail GBS Market: Priorities, Opportunities, and Challenges View the event on LinkedIn, which was delivered live on Wednesday, November 1, 2023. Viwers will gain actionable insights, learn variations in GBS model adoption, and discover best practices to build future capabilities.

Retail 59

Retail Marketing Global Business Services Company Focus 59

Everest Group

MARCH 10, 2022

As businesses move into recovery mode, what do they need to know and what can be done now as the conflict persists? Global Editor-in-Chief. Shared Services & Outsourcing Network (SSON). Global Information & Digital Technology Manager. Recovery plans to address the various scenarios of the conflict.

Co-Sourcing 52

Co-Sourcing Management Service Shared Services 52

Everest Group

OCTOBER 19, 2023

LinkedIn Live The Road to GBS/GCC Leadership: Perspectives from Executive Search View the event on LinkedIn, which was delivered live on Thursday, October 19, 2023. There is an unprecedented transformation occurring in Global Business Services (GBS) / Global Capability Center (GCC) leadership across the industry.

Global Business Services 59

Global Business Services Sourcing Management Service 59

Everest Group

JULY 30, 2024

DALLAS, July 30, 2024 — Everest Group has released its in-depth report evaluating the nation’s potential as a location for offshore global services. For IT, BP and ER&D-focused ventures looking to expand their offshore locations for global business services, the research found that Egypt proves a fertile ground.

Service 52

Service Offshoring Global Business Services Research 52

Everest Group

JULY 20, 2022

Global business services (GBS) is a game. What questions will the event answer for the participants? Global Online Editor. Shared Services & Outsourcing Network. linkedin live. Snakes & Ladders: Are You Ready for the GBS Game? July 20, 2022 |. 9 am CDT | 10 pm EDT | 3 pm GMT | 8:30 pm IST.

Global Business Services 52

Global Business Services Shared Services Outsourcing Sourcing 52

Everest Group

MARCH 8, 2022

Case study experiences and feedback from buyers leveraging services from impact sourcing specialists Who should attend? Chief sustainability officers Chief diversity officers Sourcing and vendor managers Procurement managers Global business services (GBS) / shared services center leaders . Parul Jain.

Impact Sourcing 52

Impact Sourcing Sourcing Government Global Business Services 52

Everest Group

JUNE 18, 2024

Working out of Everest Group’s London office, Birch will oversee the firm’s global marketing strategy and operations, including support for existing and new research services. Birch and her team will also support the firm’s new conferences business unit, Everest Group Global Events, announced in January.

Marketing 52

Marketing Research Global Business Services Healthcare 52

Everest Group

MAY 31, 2023

Building on its inaugural research in this area, Everest Group will soon release its 2023 report examining how operations and technology employees in Global Business Services (GBS) organizations in India, The Philippines, and Poland view their employer’s brands.

Global Business Services 52

Global Business Services Advisory Research Jobbing 52

Everest Group

MARCH 31, 2022

These neighboring countries are taking in refugees, providing financial aid, declaring states of emergency, preparing for military confrontation, and most importantly, witnessing a significant drop in employee morale as individuals and families experience anxiety over the recent events.

Risk Management 52

Risk Management Risk Management Nearshoring Cybersecurity 52

Everest Group

SEPTEMBER 24, 2024

What capabilities / best practices should providers establish to pragmatically support GICs? Who should attend?

Marketing 52

Marketing Service Shared Services Sourcing 52

Everest Group

JANUARY 24, 2023

IST Change management is a work in progress for most Global Business Services (GBS) organizations. Live Webinar Why GBS Change Management is the Key to Added Value and ROI January 24, 2023 | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m.

Management 52

Management Global Business Services Sourcing Research 52

Everest Group

JULY 8, 2024

Initially released in 2022, Everest Group’s top employer reports were the first to evaluate the global business services (GBS) and tech market for their efficacy and ability to demonstrate their employee value proposition. Employee engagement, people centricity and talent development remain at the core of JTI’s GBS strategy.

Global Business Services 52

Global Business Services Research Analytics Marketing 52

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Show the enterprise how to work globally? In any event, however it manifests itself, 2024 will challenge the model and the professionals who drive its evolution. Prove that collaboration doesn’t have to happen in a conference room?

Global Business Services 52

Global Business Services Advisory Jobbing Offshoring 52

Everest Group

MAY 8, 2023

Is a delivery network switch a non-event? I’ve been thinking through a challenge that gets almost no airtime but is a fact of life for the majority of maturing GBS organizations—if they always have their fingers on the pulse of the business. It’s a worthwhile goal to aim for a non-event for stakeholders. How do you make it so?

Jobbing 52

Jobbing Flexibility Research Outsourcing 52

Everest Group

AUGUST 25, 2023

Built a dedicated experience team focusing on enhancing experience across all stakeholder groups 25% Role limited to managing experience for internal network, i.e., different entities/BUs/GBS, and employees 29% Limited support currently, but area prioritized for 2023 18% Still in exploratory phase, with focus currently prioritized on BAU and other (..)

Collaborations 52

Collaborations Out-Tasking Offshoring Management 52

Everest Group

MAY 3, 2024

Conference ABSL DACH's 10th Member Meeting: AI & Gen AI in GBS June 24-25, 2024 Catch Everest Group Partner, Rohitashwa Aggarwal, at ABSL DACH’s 10th Member Meeting in Hamburg, Germany. Rohitashwa will join an exciting line up of speakers to present his insights on AI and generative AI in GBS.

Global Business Services 52

Global Business Services Shared Services Service 52

Everest Group

APRIL 5, 2023

With technology at the core of all business, IT spending is under intense scrutiny, which provokes questions such as: what is the ROI of our investments, are we getting enough value, and how can we make our IT organizations more productive?

Offshoring 52

Offshoring Software Management Service 52

The Hackett Group

JULY 13, 2021

The core system in Bosch’s Global Business Services unit includes seamless integration of advanced automation, including machine learning, chatbot, AI, RPA, and more. Citibank – Winner, Account-to-Report – Finance and Risk Shared Services Digital Transformation Journey.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Everest Group

NOVEMBER 27, 2024

years or more, M&A activity wreaks special havoc on the global business services model, its leaders, and its people. Management believes that the event is a catalyst to design and implement a new GBS model. Keep everyone informed Not knowing facts such as events, timelines, and packages is harder than not knowing.

Global Business Services 52

Global Business Services Banking Right-Sizing Design 52

Everest Group

DECEMBER 2, 2024

GCC leaders, innovation leaders, digital and technology leaders, and operations/functional leaders from GCCs  Roundtable guidelines:  Participation is by invitation only  Attendees are encouraged to actively engage and share their experiences   The event is exclusive to GCC leaders (no service providers)  When is it happening and where? 

Service 52

Service Global Business Services Shared Services 52